I almost erased all files in my iPhone 5, and try to used erase all content and settings, just in case it would not take long to reboot. Still it is more than 3 hours and nothing happens.

More than three hours already and nothing happened. It's still totally black with circle at the middle. What can I do about this, please help me.

Hi there John102590,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W.

Similar Messages

HT4623 When I was updating my iphone to the new iOS at the final part (when the syncronization is beind done in iTunes), it never finshed. It's been more than 1 hour and it says "syncronizing step 2 of 4". What to do in this case?

When I was updating my iphone to the new iOS at the final part (when the syncronization is beind done in iTunes), it never finshed. It's been more than 1 hour and it says "syncronizing step 2 of 4". What to do in this case?

Hi lucaloo,
Welcome to the Support Communities!
The article below may be able to help you with this.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers,
- Judy

Query taking long time for EXTRACTING the data more than 24 hours

Hi ,
Query taking long time for EXTRACTING the data more than 24 hours please find the query and explain plan details below even indexes avilable on table's goe's to FULL TABLE SCAN. please suggest me.......
SQL> explain plan for select a.account_id,round(a.account_balance,2) account_balance,
2 nvl(ah.invoice_id,ah.adjustment_id) transaction_id,
to_char(ah.effective_start_date,'DD-MON-YYYY') transaction_date,
to_char(nvl(i.payment_due_date,
to_date('30-12-9999','dd-mm-yyyy')),'DD-MON-YYYY')
due_date, ah.current_balance-ah.previous_balance amount,
decode(ah.invoice_id,null,'A','I') transaction_type
3 4 5 6 7 8 from account a,account_history ah,invoice i_+
where a.account_id=ah.account_id
and a.account_type_id=1000002
and round(a.account_balance,2) > 0
and (ah.invoice_id is not null or ah.adjustment_id is not null)
and ah.CURRENT_BALANCE > ah.previous_balance
and ah.invoice_id=i.invoice_id(+)
AND a.account_balance > 0
order by a.account_id,ah.effective_start_date desc; 9 10 11 12 13 14 15 16
Explained.
SQL> select * from table(dbms_xplan.display);
PLAN_TABLE_OUTPUT
| Id | Operation | Name | Rows | Bytes |TempSpc| Cost (%CPU)|
| 0 | SELECT STATEMENT | | 544K| 30M| | 693K (20)|
| 1 | SORT ORDER BY | | 544K| 30M| 75M| 693K (20)|
|* 2 | HASH JOIN | | 544K| 30M| | 689K (20)|
|* 3 | TABLE ACCESS FULL | ACCOUNT | 20080 | 294K| | 6220 (18)|
|* 4 | HASH JOIN OUTER | | 131M| 5532M| 5155M| 678K (20)|
|* 5 | TABLE ACCESS FULL| ACCOUNT_HISTORY | 131M| 3646M| | 197K (25)|
| 6 | TABLE ACCESS FULL| INVOICE | 262M| 3758M| | 306K (18)|
Predicate Information (identified by operation id):
2 - access("A"."ACCOUNT_ID"="AH"."ACCOUNT_ID")
3 - filter("A"."ACCOUNT_TYPE_ID"=1000002 AND "A"."ACCOUNT_BALANCE">0 AND
ROUND("A"."ACCOUNT_BALANCE",2)>0)
4 - access("AH"."INVOICE_ID"="I"."INVOICE_ID"(+))
5 - filter("AH"."CURRENT_BALANCE">"AH"."PREVIOUS_BALANCE" AND ("AH"."INVOICE_ID"
IS NOT NULL OR "AH"."ADJUSTMENT_ID" IS NOT NULL))
22 rows selected.
Index Details:+_
SQL> select INDEX_OWNER,INDEX_NAME,COLUMN_NAME,TABLE_NAME from dba_ind_columns where
2 table_name in ('INVOICE','ACCOUNT','ACCOUNT_HISTORY') order by 4;
INDEX_OWNER INDEX_NAME COLUMN_NAME TABLE_NAME
OPS$SVM_SRV4 P_ACCOUNT ACCOUNT_ID ACCOUNT
OPS$SVM_SRV4 U_ACCOUNT_NAME ACCOUNT_NAME ACCOUNT
OPS$SVM_SRV4 U_ACCOUNT CUSTOMER_NODE_ID ACCOUNT
OPS$SVM_SRV4 U_ACCOUNT ACCOUNT_TYPE_ID ACCOUNT
OPS$SVM_SRV4 I_ACCOUNT_ACCOUNT_TYPE ACCOUNT_TYPE_ID ACCOUNT
OPS$SVM_SRV4 I_ACCOUNT_INVOICE INVOICE_ID ACCOUNT
OPS$SVM_SRV4 I_ACCOUNT_PREVIOUS_INVOICE PREVIOUS_INVOICE_ID ACCOUNT
OPS$SVM_SRV4 U_ACCOUNT_NAME_ID ACCOUNT_NAME ACCOUNT
OPS$SVM_SRV4 U_ACCOUNT_NAME_ID ACCOUNT_ID ACCOUNT
OPS$SVM_SRV4 I_LAST_MODIFIED_ACCOUNT LAST_MODIFIED ACCOUNT
OPS$SVM_SRV4 I_ACCOUNT_INVOICE_ACCOUNT INVOICE_ACCOUNT_ID ACCOUNT
OPS$SVM_SRV4 I_ACCOUNT_HISTORY_ACCOUNT ACCOUNT_ID ACCOUNT_HISTORY
OPS$SVM_SRV4 I_ACCOUNT_HISTORY_ACCOUNT SEQNR ACCOUNT_HISTORY
OPS$SVM_SRV4 I_ACCOUNT_HISTORY_INVOICE INVOICE_ID ACCOUNT_HISTORY
OPS$SVM_SRV4 I_ACCOUNT_HISTORY_ADINV INVOICE_ID ACCOUNT_HISTORY
OPS$SVM_SRV4 I_ACCOUNT_HISTORY_CIA CURRENT_BALANCE ACCOUNT_HISTORY
OPS$SVM_SRV4 I_ACCOUNT_HISTORY_CIA INVOICE_ID ACCOUNT_HISTORY
OPS$SVM_SRV4 I_ACCOUNT_HISTORY_CIA ADJUSTMENT_ID ACCOUNT_HISTORY
OPS$SVM_SRV4 I_ACCOUNT_HISTORY_CIA ACCOUNT_ID ACCOUNT_HISTORY
OPS$SVM_SRV4 I_ACCOUNT_HISTORY_LMOD LAST_MODIFIED ACCOUNT_HISTORY
OPS$SVM_SRV4 I_ACCOUNT_HISTORY_ADINV ADJUSTMENT_ID ACCOUNT_HISTORY
OPS$SVM_SRV4 I_ACCOUNT_HISTORY_PAYMENT PAYMENT_ID ACCOUNT_HISTORY
OPS$SVM_SRV4 I_ACCOUNT_HISTORY_ADJUSTMENT ADJUSTMENT_ID ACCOUNT_HISTORY
OPS$SVM_SRV4 I_ACCOUNT_HISTORY_APPLIED_DT APPLIED_DATE ACCOUNT_HISTORY
OPS$SVM_SRV4 P_INVOICE INVOICE_ID INVOICE
OPS$SVM_SRV4 U_INVOICE CUSTOMER_INVOICE_STR INVOICE
OPS$SVM_SRV4 I_LAST_MODIFIED_INVOICE LAST_MODIFIED INVOICE
OPS$SVM_SRV4 U_INVOICE_ACCOUNT ACCOUNT_ID INVOICE
OPS$SVM_SRV4 U_INVOICE_ACCOUNT BILL_RUN_ID INVOICE
OPS$SVM_SRV4 I_INVOICE_BILL_RUN BILL_RUN_ID INVOICE
OPS$SVM_SRV4 I_INVOICE_INVOICE_TYPE INVOICE_TYPE_ID INVOICE
OPS$SVM_SRV4 I_INVOICE_CUSTOMER_NODE CUSTOMER_NODE_ID INVOICE
32 rows selected.
Regards,
Bathula
Oracle-DBA

I have some suggestions. But first, you realize that you have some redundant indexes, right? You have an index on account(account_name) and also account(account_name, account_id), and also account_history(invoice_id) and account_history(invoice_id, adjustment_id). No matter, I will suggest some new composite indexes.
Also, you do not need two lines for these conditions:
and round(a.account_balance, 2) > 0
AND a.account_balance > 0
You can just use: and a.account_balance >= 0.005
So the formatted query isselect a.account_id,
       round(a.account_balance, 2) account_balance,
       nvl(ah.invoice_id, ah.adjustment_id) transaction_id,
       to_char(ah.effective_start_date, 'DD-MON-YYYY') transaction_date,
       to_char(nvl(i.payment_due_date, to_date('30-12-9999', 'dd-mm-yyyy')),
               'DD-MON-YYYY') due_date,
       ah.current_balance - ah.previous_balance amount,
       decode(ah.invoice_id, null, 'A', 'I') transaction_type
from account a, account_history ah, invoice i
where a.account_id = ah.account_id
   and a.account_type_id = 1000002
   and (ah.invoice_id is not null or ah.adjustment_id is not null)
   and ah.CURRENT_BALANCE > ah.previous_balance
   and ah.invoice_id = i.invoice_id(+)
   AND a.account_balance >= .005
order by a.account_id, ah.effective_start_date desc;You will probably want to select:
1. From ACCOUNT first (your smaller table), for which you supply a literal on account_type_id. That should limit the accounts retrieved from ACCOUNT_HISTORY
2. From ACCOUNT_HISTORY. We want to limit the records as much as possible on this table because of the outer join.
3. INVOICE we want to access last because it seems to be least restricted, it is the biggest, and it has the outer join condition so it will manufacture rows to match as many rows as come back from account_history.
Try the query above after creating the following composite indexes. The order of the columns is important:create index account_composite_i on account(account_type_id, account_balance, account_id);
create index acct_history_comp_i on account_history(account_id, invoice_id, adjustment_id, current_balance, previous_balance, effective_start_date);
create index invoice_composite_i on invoice(invoice_id, payment_due_date);All the columns used in the where clause will be indexed, in a logical order suited to the needs of the query. Plus each selected column is indexed as well so that we should not need to touch the tables at all to satisfy the query.
Try the query after creating these indexes.
A final suggestion is to try larger sort and hash area sizes and a manual workarea policy.alter session set workarea_size_policy = manual;
alter session set sort_area_size = 2147483647;
alter session set hash_area_size = 2147483647;

I cant open files i download from my websites. i select a file from the down list and nothing happens

i'm at a website, i request down load of file, Usually a report. the download occurs. i click on the download button and see the list of downloaded files. I select one. NOTHING HAPPENS. What did i do wrong and how do i fix it???
Thanks
Joel Rehagen

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information such as bookmarks and history.
Note: ''But this will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

HT4993 My iPhone will not let me stay on the phone for more than 4 hours after when it hits 4 hours and like 3 minutes it automatically hangs up. Need Help

This has happened to me a couple times and i am in a long distance relationship so phone time is really important. Each time the phone has hung up at 4 hours and 2 mminutes. Can this be fixed ? Is this a problem for apple or my network provider ?

It is likely a cellular provider issue. There are reports of this for many different brands of phones.

I restored my iPhone 5 and nothing happened.. help?

So the question says it all... My iPhone 5 was disabled from a friend, and I had to restore it. I did everything http://support.apple.com/kb/HT1212?viewlocale=en_US says, and I open up my iPhone, and it still says "iPhone disabled connect to iTunes"... What could I have possibly done wrong? Help?

Try using recovery mode
http://support.apple.com/kb/HT1808

HT1430 I am trying to reset my iPad to erase the passcode. Someone changed my passcode and I have not been able to access my iPad for more than 15 hours

I have tried resetting the iPad and trying to delete the iPad. It showed up as not being connected to the internet because the iPad was inactive. I connected it directly to my router but I think because the iPad says it is inactive it doesn't allow it to connect to the internet so that I can erase it.

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I tried to erase and reset my iphone4 but its more than 8 hours just hanging, nothing is happening, can someone help please?

I tried to erase and reset my iphone4 but its more than 8 hours just hanging, nothing is happening, can someone help please?

unplug the iphone from you computer.
quit itunes.
re-open itunes.
connect iphone
quickly begin to hold down both home button and sleep/wake for around 7/8 seconds.
as soon as the iphone screen goes black release finger from sleep/wake button but continue to hold home button.
an apple logo should appear on the iphone screen
continue to hold down home button
itunes should now let you know it has detected a phone in recovery mode.
choose to restore iphone.
once completed restore from back up if desired.

CAN SOMEONE PLEASE HELP ME? I HAVE BEEN TRYING TO RESTORE MY IPHONE FOR THE LAST 6 HOURS AND EVERYTHING GOES THROUGH OK UNTIL IT GETS TO THE RESTORING IPHONE SOFTWARE, IT LOADS 1/2 THEN FREEZES. IVE LEFT IT LIKE THAT FOR AT 30MINS AND NOTHING HAPPENS. IVE

HI THERE,
CAN SOMEONE PLEASE HELP ME? I HAVE BEEN TRYING TO RESTORE MY IPHONE4 FROM IOS 4.3.3 TO 5.1.1 FOR THE LAST 6 HOURS AND EVERYTHING GOES THROUGH OK UNTIL IT GETS TO THE RESTORING IPHONE SOFTWARE, IT LOADS 1/2 THEN FREEZES. IVE LEFT IT LIKE THAT FOR AT 30MINS AND NOTHING HAPPENS. IVE TAKEN THE CORD OUT AND HAD TO TURN PHONE OFF AND RESTART, THEN LOAD IT BACK UP TO ITUNES ALL OVER AGAIN. MANY TIMES!!!!! IVE CHANGED CORD AND USB STILL NOTHING? IVE GOTTEN TO THE POINT WHERE I MAY HAVE RUINED IT ALTOGETHER AND NEED TO BUY A NEW PHONE? PLEASE I HOPE SOMEONE OUT THERE CAN HELP?:
MANY THANKS

You may not get a response as you are shouting at everyone.
All caps indicates shouting, is considered rude, and is difficult to read.
Many will not read such posts.
Try turning off you caps lock and asking again.

I have recently updated m iPhone 4 which was not used since months. It has to be updated from5.1.4 to iOS 7.0.4 and it has taken more than 15 hours to get started. Plz help me. It took about 5 to 6 hrs to prepare for updating.

I have recently updated m iPhone 4 which was not used since months. It has to be updated from5.1.4 to iOS 7.0.4 and it has taken more than 15 hours to get started. Plz help me. It took about 5 to 6 hrs to prepare for updating.

I am having this problem. At first with the new iPhone 5, and then with the iPad 2. I am not sure why this is happening.
My gut feeling is this is an iO6 issue and here's why -
The problem mainly occurs with apps. I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them. The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage. It required me to restore the iPad 2 from backup. With this restore the same issues occurred - putting the apps back on the iPad would hang up. The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
My solution has been to soft reset the device, restart Windows, and continue the process until it's complete. This is remarkably inefficient and time-intensive but everything works with patience.
I have been wondering if others have had these same problems.

I just bought an Iphone 5s and it I'm trying for more than an hour to charge it , but it doesn't work. What could be the reason?

I just bought an Iphone 5s and I'm trying to charge it for more than an hour, it simply doesn't work. What could be the reason??

ELIZ BARB wrote:
The screen shows the apple and once in a while turns to blue.
A couple of things to try: What to do if your iPhone or iPad will not turn on
And: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If neither of these resolve the problem the phone is almost certainly broken.

When I close my iPhone and I want to open it to use it again, the opening process takes more than an hour, I regretted to buy the iPhone because of this problem that you do not suffer at all with Nokia,how I can solve this problem?

When I close my iPhone and I want to open it to use it again, the opening process takes more than an hour, I regretted to buy the iPhone because of this problem that you do not suffer at all with Nokia,how I can solve this problem?

mostafa182 wrote:
... how I can solve this problem?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

"open in ibooks" button doesn't open pdf on iPhone 6, click it several times and nothing happens

The "open in ibooks" button doesn't open pdf on new iPhone 6. I'll click it several times and nothing happens. Is there a way to uninstall ibooks and reinstall?

there is no share button in preview
I am seeing a Share button in Preview's toolbar, Larry: Can you see the screenshot?
The content of the Share menu will depend on the file format. For PDFs the menu will be nearly empty and iPhoto and aperture are missing.
MacBook Pro (17-inch Late 2011), OS X Yosemite (10.10), 2.4 GHz i7, 16GB, 500GB SSD,1TB HD

I just got an iPhone 5 32GB and i have backed up my old 3GS 32GB via itunes (20GB of data on there) and it is taking a very long time to restore to my iPhone5. Its taken more than 20 hours and says 12 hours remaining. The text "Time remaining" flickers.

I just got an iPhone 5 32GB and i have backed up my old 3GS 32GB via itunes (20GB of data on there) and it is taking a very long time to restore to my iPhone5. Its taken more than 20 hours and didnt complete.
The text "Time remaining ... hours" flickers.
I set it to start restoring from the 3GS backup yesterday at 1pm and the time remaining kept on increasing. I left it overnight and at 9am this morning the progress bar hadnt moved and it said 12 hours remaining.
I don't know why its taking so long. I unplugged it and it just set up as new phone. So i did a factory reset and tried again at 4pm and it is now 12am and it says 4 hours remaining and my computer occasionally flickers. (Its not a bad computer, 2 months old, i7, 6GB RAM, Heaps of HDD space). It also messes with google chrome and i cannot browse the web at all while it is trying to restore my iphone.
I have tried restarting my laptop and should i reinstall itunes? I simply dont see why it should take longer than 20 hours to copy over 20GB of data!
Can anyone help me?
Thank you

I'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)

HT1386 Hi All, I plugged my iPhone into my laptop and I was asked to upgrade my iTunes software. It took more than seven hours and just to be told that my SIM card does not appear to be supported. Since then I can not use my iPhone. I am lost plse help. J

Hi All, I plugged my iPhone into my laptop and I was asked to upgrade my iTunes software. It took more than seven hours and just to be told that my SIM card does not appear to be supported. Since then I can not use my iPhone. I am lost plse help. Jam53
Every time I switch on the iPhone, the iTunes icon is displayed together with a USB icon and Emergency call message appears on the screen in many languages. When I touch the i symbol I get the following information IMEI: **** AND ICCID: ****
However, the iphone is visible in the Devices directory in iTunes. I changed my SIM card but still can not be recognized by the iPhone.
<Edited By Host>

Do you mean when you say its locked to another carrier other then the one im using, that maybe my insurance sent me an iphone thats for a different network for example orange and not mine which is o2?

I almost erased all files in my iPhone 5, and try to used erase all content and settings, just in case it would not take long to reboot. Still it is more than 3 hours and nothing happens.

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