I already have money loaded in my itunes account but i can't purchase anything

Please help, I have previously loaded a gift card on my itunes account, when I log in it shows the amount of funds I have available however, when I click to purchase a son, I'm being told my credit card is declined.I want to use the funds already in my account but don't know how to .
Thanks,

Make sure that your cc info is correct

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I have a balance on my iTunes account but cannot make a purchase?

I have a balance on my iTunes account but cannot make a purchase? I have updated all software etc. but keep getting message to say I need to confirm my payment choice before I can make a purchase! Credit cards/debit card and one click are the options along with opportinity to redeem a gift card. Help please?? Thanks

Contact iTunes Support - http://apple.com/emea/support/itunes/contact.html - and ask them to clear your balance.
How to manage unused iTunes Gift Card and Gift Certificate balances

Im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?

im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

Trying to set up Fam Sharing but can't get past the prompt telling me to add a payment method. I already have a payment in my iTunes account and wish to use it for FS. How do I do this?

Trying to set up Fam Sharing but can't get past the prompt telling me to add a payment method. I already have a payment in my iTunes account and wish to use it for FS. How do I do this?

Hi printspat,
From what I gather, you have a payment method selected for your iTunes Store account which isn’t being accepted when setting up Family Sharing.
Take a look at the he article linked below provides, which provides a lot of great information about Family Sharing, and make sure you're trying to use a valid payment method for setting up Family Sharing.
Set up Family Sharing - Apple Support
One adult in the family—the family organizer—can set up Family Sharing for the group from their iOS device or Mac. When you set up Family Sharing, you'll be asked to confirm that you agree to pay for purchases initiated by the family members you invite and that you have a valid payment method on file. Valid payment methods for setting up Family Sharing include credit cards and debit cards.*
Cheers,
-Jason

I have $15.11 in my itunes account but when i try to buy songs it won't let me. Can anyone help me?

I have $15.11 in my itunes account, but when i try to purchase songs it asks me if I want to buy it and i say yes then it sends me to a credit card form. How can i fix it so that i could buy it with the $15 that i already have?

Sales taxes are based on your location as purchaser. I'm sure you can find the sales tax rate in your area.
Regards.

HT1420 I already have 5 computers that authorized this account, but I lost 1 and 1 broke. How can I remove the computer off the account?

I already have 5 computers that authorized this account, but I lost 1 and 1 broke. How can I remove the computer off the account?

About Authorization and Deauthorization of iTunes - http://support.apple.com/kb/HT1420.

I have two iPhones on my iTunes account. How can I find out what apps go to which phone?

I have two iPhones on my iTunes account. How can I find out what apps go to which phone?

I don't believe that there is a way to do that. I would sugest using automatic downloads to keep your apps synced across both phones. You might also want to note that just about any app you have ever download will be available for free download via icloud.
Wish I could be more help.

I want to remove my credit card from my daughter's itunes account but i can't delete the information without getting a notification that i must have the fields filled out

I want to remove my credit card from my daughter's itunes account but i can't delete the information without getting a notification that i must have the fields filled out. When she first got the ipod touch, we did not need to supply credit card information for her to set up her account. Only now that I entered it for one purchase, I can't remove it. Now my daughter has purchased over $300 in downloads the last two weeks.

You definitely can.
To remove your payment information open iTunes and go into your account. An easy way to access your account is from quick links on the store home page. After you login there will be a payment type listed with an edit button next to it. Click edit then select none under card type (next to visa, mastercard, etc).
Afterwards at the bottom of the page select done, then your card will no longer be on file. It will prompt you for a card next time you try to download something that isn't free.

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I see my balance

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.

Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb

HT1689 I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?

I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?

Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H.

HT1349 I have logged in to my iTunes account but forgot my security answers. How do I retrieve or change them?

I have logged in to my iTunes account but forgot my security answers. How do I retrieve or change them?

Look here.

HT4993 I was charged money to my iTunes account and I didn't purchase anything and now my account is frozen how do I in freeze my account without paying for something I didn't purchase

I was charged money to my iTunes account and I didn't purchase anything and now my account is frozen how do I in freeze my account without paying for something I didn't purchase

Check your purchase history to make sure nothing was purchased your account:
http://support.apple.com/kb/ht2727?locale=en_US&viewlocale=en_US
if your account was not used to make the purchase call AppleCare and ask for some assistance or you could email/chat a case to iTunes support.
To email/chat iTunes support follow the link below:
expresslane.apple.com
- select iTunes
- select iTunes Store
from here follow the options.
hope this helps

My husband has iTunes account on iTouch with music he has purchased. I have iPhone with my own iTunes account. How can I copy my husbands music on my iPhone?

My husband has iTunes account on iTouch with music he has purchased. I have iPhone with my own iTunes account. How can I copy my husbands music on my iPhone?

Did you ever receive any responses to your question?

I have Disney movies at MyDisneyMovies. Supposedly that account is linked to my itunes account but I can't see my movies anywhere in itunes. Why?

I have Disney movies at MyDisneyMovies. Supposedly that account is linked to my itunes account but I can't see my movies anywhere in itunes. Why?

cnh46 wrote:
I have Disney movies at MyDisneyMovies. Supposedly that account is linked to my itunes account
Did you actually link it to your iTunes account?
It doesn't do it automatically.
-> http://www.disneymoviesanywhere.com/help
"How do I connect my iTunes Account?
You can connect your Disney Movies Anywhere account with your iTunes account within your Disney Movies Anywhere Settings. Select Account and then Connect Accounts. Here, select iTunes to begin. You will be guided to iTunes in order to complete the process. Once completed, you can return to Disney Movies Anywhere and visit the Connect Accounts section to confirm that your accounts are connected.
You are able to connect one iTunes account to your Disney Movies Anywhere account. You can disconnect and connect the account at any time, but you will not be able to connect to a different account for 180 days.
Connecting your iTunes account syncs all your eligible Disney, Pixar, and Marvel movies between both services. The movies in your iTunes account are subject to the terms and conditions of the iTunes service. View more details on accessing movies from your iTunes account."

How do we split our iCloud accounts but keep one iTunes account so we can share purchased content for our multiple iPhones and iPads?

How do we split our iCloud accounts but keep one iTunes account so we can share purchased content for our multiple iPhones and iPads?

You can migrate a copy of the data to a new account, then delete the other person's data from each account. To do this, on the phone that will be changing accounts, if you have any photos in photo stream that you want to keep on the phone, save these to your camera roll by opening the photo stream album in the thumbnail view, tapping Edit, then tap all the photos you want to save, tap Share and tap Save to Camera Roll. If you have any synced notes that you want to keep on the phone, email these to yourself so you can create new notes in the new account.
Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The phone that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account. You will create a new icloud email address with you turn Mail to On.
Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting your wife's data from your account, and vice versa).

I already have money loaded in my itunes account but i can't purchase anything

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