I am attempting to open Firefox and I have a dialog box pop up that says: "A copy of Firefox is already open. Only one copy of Firefox can be open at a time." How do I close this "copy"?

I had shut down my computer, and when I started it up this is the message I received when attempting to open Firefox.

Cor-el, this is the same problem you responded to, and I said the uninstall is not possible for the same reason. I will check the Profil_in_use article, but I think I already have done all it suggests, and without success. If you solve this we change your name from Cor-el to Jor-el (Superman's father, of course)

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HT3209 every time i try to buy anything an error box pops up that says my apple ID has expired and i try making a new one but it keeps telling me the same thing. what do i do?

every time i try to buy anything an error box pops up that says my apple ID has expired and i try making a new one but it keeps telling me the same thing. i cant find an answer to my problem no mater what i do.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I keep getting a pop-up which says "unable to purchase". I am also unable update any apps. I think they are related. How do I correct this?

I keep getting a pop-up which says "unable to purchase". I am also unable update any apps. I think they are related. How do I correct this?

Go to apple.com then, sign in to your account. After that enter your security questions then try again.

I can't uninstall/install FireFox due to a pop-up that says: Your computer must be restarted to complete a previous upgrade of Firefox..."

This problem arose when I attempted to upgrade my existing FireFox browser to the new FireFox 7. I clicked through the auto-update, but didn't think that anything changed, as the browser didn't look like the image in the feature explanation image I was viewing. I then tried to download Firefox 7, and when I tried to instal it, this process began.
I can't uninstall/install FireFox due to a pop-up that says: Your computer must be restarted to complete a previous upgrade of Firefox..." When restarted and attempted again, the same pop up appears and I am stuck in an infinite loop.
I cannot locate the Mozilla file within my program files to try and delete cantankerous upgrade components, which seems to resolve this issue for many people. See: https://support.mozilla.com/en-US/questions/796566
I also tried completely deleting Firefox, which didn't work either-- I ended up doing a system restore, only to be met with the same infinite loop.
Now, when I click on the Mozilla icon, nothing happens. No window opens, no error message, nothing.
Why can't I find the Mozilla folder in my Programs File but can see it in Control Panel "Add or Remove Programs" (though I can't uninstal due to infinite loop)?

It is probably because you are not properly closing Firefox. Restarting your system would make sure that Firefox had terminated, but you do not have to do that.
To properly close Firefox on Windows systems, use
:File > Exit or "Firefox:" button > Exit
When you get the message "Firefox is already running" it is too late, and you must force termination of Firefox through the Windows Task Manager before restarting Firefox. Windows 7 has a keyboard shortcut to save you a step "Ctrl+Shift+Esc" then on "Processes" tab, select "firefox.exe" and use the "End Process" button. More thorough would be to right-click on the "firefox.exec" and choose "End Process Tree".
You would find firefox.exe in a Mozilla folder in your program files, but y0u would not want to delete it there, you would need to use the Control Panel which you have already identified and do it from there -- but generally you would not need to do that, and there is nothing in what you have posted to indicate that you should. But if you did do that, then don't let the install start Firefox for you as you would want to use you existing desktop icon or method of starting Firefox, and should decline having Firefox install start Firefox for you. When the install starts then invoke Firefox in your normal manner. This should eliminate problems of creating a new profile rather than using your old profile.

HT1351 Whenever I try and eject my iPod from iTunes after it is done syncing a box pops us that says "The iPods' 'Owners iPod' cannot be ejected because it contains files that are in use by another application".

Whenever I try and eject my iPod from iTunes after it is done syncing a box pops us that says "The iPods' 'Owners iPod' cannot be ejected because it contains files that are in use by another application".iTunes is the only thing open on my computer so I don't understand what this could mean. If anybody could help me out that would be great. Thanks

Hello, cgtyoder.
Thank you for visiting Apple Support Communities.
Try resetting the iPod and power cycling your Mac to see if this message disappears. If the issue persists you may need to restore the device to factory settings. The article below will walk you through both these steps.
How to reset iPod
http://support.apple.com/kb/ht1320
Cheers,
Jason H.

I'm getting a box pop up that says Adobe Disteller - error 5 and nothing is working right on my computer - help!

i'm getting a box pop up that says Adobe Disteller - error 5 and nothing is working right on my computer - help!

Hi jeffreyl82842175,
Please check out this discussion and see if it applies to your situation: Keep getting Acrobat Distiller Error 5 everytime my computer turns on and I try to print a PDF...PLEASE HELP!!! (Install…
If that doesn't solve the issue for you, please provide a few more details about when the error occurs (when you open Acrobat, or try to print to PDF, and so on). Also let us know what version of Acrobat you're using, and on what operating system.
Best,
Sara

My itunes won't work so i tried reinstalling and when it starts an error pops up that says: "the feature you are trying to use is on a network resource that is unavailable. click ok to try again, or enter an alternate path to a folder containing the insta

my itunes won't work so i tried reinstalling and when it starts an error pops up that says:
"the feature you are trying to use is on a network resource that is unavailable. click ok to try again, or enter an alternate path to a folder containing the installation package 'Itunes.msi' in the box below
please help, its frustrating

first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the revo uninstaller http://http://www.revouninstaller.com/revo_uninstaller_free_download.html. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
next download itunes. it worked for me hope this is helpful!!
oonce you get into the revo uninstallergo thru to delete itunes hit uninstall on the itunes icon then you will go thru to it will tell u the same nmessage about the feature and network hit cancell then go thru and hit scan (make sure bthe advance scan button is pushed) this will take awhile but go thru the list and hit everything associated with itunes. hit delete then install itunes again. it worked for me hope it works for you!

I am trying to connect Garritan Personal Symphony to Logic Express and Garageband. A dialog box pops up and asks for plugin Garritan-P. Where do I find it and what do I do with it. I can't locate this plugin doing searches on any of the porgrams.

I am trying to connect Garritan Personal Symphony to Logic Express and Garageband. A dialog box pops up and asks for plugin Garritan-P. Where do I find it and what do I do with it. I can't locate this plugin doing searches on any of the porgrams.

I'm not sure which version of Garritan Personal Orchestra you have or when you are getting a window pop-up, but check this link for starters:
http://afjohnston.blogspot.com/2009/11/using-garritan-personal-orchestra-gpo.htm l

I updated my 3GS. It goes through the updating process then at the end a box pops up that says my phone is in recovery mode and cant finish. My phone has lost everything and doesn't even have the home screen just the iTunes symbol. What can I do?????

I updated my 3GS to the latest OS. iTunes was updated first, when iTunes finishes updating my phone a box pops up that says my phone is in recovery mode so I click the update button and it goes the whole update cycle again. I unplugged my phone after 4 cycles of updating but now there is NOTHING on my phone, not even the home screen just the itunes symbol . I've tried rebooting my phone but there is still nothing there. HELP!!!!! What can I do

sounds like your phone was jailbroken.

HT1725 Some songs that I paid for fully downloaded, but it is only playing the small sample piece from the Itunes store. How should I fix this?

I had a Wish List with about 7 or 8 songs on there and I purchased them today. They all downloaded fine, except for 2. These two songs completed the download from what the computer says, but it will only play the short sample avaliable from the Itunes store. How should I fix this?

Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

I recently set up multiple accounts and when I was trying to figure out how to share files I messed up something in my documents. Everytime I open a doc from the ADMIN account, a box pops up that says "The file is not in the correct format" how to fix?

I recently set up multiple accounts on my imac, When I was trying to figure out how to share the documents I must have done something wrong. When logged into the Admin account, I open up any document and I get a message box that says, "The Document could not be opened. The file isn't in the correct format. The file might be corrupted, truncated, or in an unexpected format." What did I do and how do I fix it?

Without knowing what you did it is impossible to give advice on how to correct it.
If these were files you copied over from some other system then just Re-Copy them replacing the ones that are corrupted.
Other then that I suggest you Wipe the drive and start over with a clean reinstall of the OS and programs. Then if you want to share files to All Accounts place those files in a folder in the ROOT of the drive.

Only one computer/device connected to wireless interenet at a time, how can I change this?

I had this set up a couple years ago to where only one computer could be connected to my wireless internet. However, now that I have 2 laptops, an xbox and a Wii, I would like to change this to where more than one computer or device can be connected to my internet at a time. Anyone got a clue how to change this?
I have a WRT54G wireless router.
Thanks.

Have you tried to connect the devices? If so, is the router allowing you to? If not, are you getting any error messages?
By default, if you setup the router before, anyone should be able to connect to it without a problem.

Have numerous download windows popping up that say that it is a firefox doc. Don't know how to stop

I have the same download windows popping up repeatedly they say they are a firefox document. I have tried closing them but they keep coming back. I have opened them and nothing is there.

Try "Reset Download Actions": http://kb.mozillazine.org/File_types_and_download_actions

When I try to download the update a box pops up that says "only a single instance of this application can run at a time"

Help! Every time I try to download the newest update I get a dialogue box that states " Only a single instance of this application can run at a time".

Hello,
What error, if any, is being displayed when you attempt to install Flash Player?
Please post the contents of the /Users/<YourUserID>/Library/Logs/FlashPlayerInstallManager.log for the install attempts that are failing. These will be listed at the end of the file. Each attempt begins and ends with --- log start --- and --- log end ---.
Thank you in advance.
Maria

I cannot open Adobe Photoshop Elements Editor. I am working on a Mac. I get this message: "Could not complete your request because of program error". If I am in Organizor, that message will have a black box below it that says "Loading the Adobe Photoshop

I was using the program yesterday. I am just learning the program. I learned to download pictures by opening I-Photo and directing the edit process to Elements Editor. Then I stored the pictures in a album in Organizer. This morning when I turned the program on, I received the message above.

Oh, dear.
If you use PSE as your external editor for iphoto, you need to save the images back to iphoto by using Save, not Save As and not changing anything like the name or format that would bring up the Save As window. (You may need to adjust the editor prefs>saving files>on first save to save over existing.)
OR you can export the photos from iphoto to the desktop, use file>open in the editor and then change whatever you want and either import the saved image to the organizer or import it back to iphoto as a new file. What you are doing is extremely risky, particularly to the iphoto library which you may easily damage by your workflow.
I would start the organizer holding down the shift key, then create a new catalog and switch to the new one. Then try opening the editor without opening an image and see if you get any farther.
PSE and iphoto are not designed to be used as you've been doing. You are trying to write to the iphoto library from outside iphoto, which is the fastest known way to corrupt the library and lose all your photos.

I am attempting to open Firefox and I have a dialog box pop up that says: "A copy of Firefox is already open. Only one copy of Firefox can be open at a time." How do I close this "copy"?

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