I am based in the Channel Islands and want VAT refunded

I'm based in Jersey, Channel Islands, which is 0 rated for VAT so would like the VAT on my monthly subscription refunded. How do I get that to happen as over the year it will total £60 of unnecessary expenditure.

Hi Thanks all and dear SK,
I sort of got an answer and no I havent got a refund yet.
Essentially, because we are not part of the EU in the Channel Islands, we're classed in a peculiar bracket of what I can only call "rogue" states and in theory, we shouldn't have the adobe suite as they wont sell it to us! in order to get a refund you'd have to buy the software from a licensed reseller in the UK and then get the refund of the VAT from them - BUT I havent worked out in practice how that would work and as I've already set up my account for the CC suite, I'm not entirely sure if that would mean I'd have to cancel it all and re-start.
Basically, I've been very busy with work recently and haven't pursued the matter any further - but do let me know you get any further.
Kind regards,
Matthew

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VAT and the Channel Islands

My monthly subscription includes a VAT charge which is not applicable in the Channel Islands. How can I get this removed?

Hi Paul
I understand that VAT is not applicable in the Channel Islands but we can only zero rate the charges if a valid VAT ID is provided.
We are not set up to handle sales in certain regions including the Channel Islands due to VAT restrictions: http://helpx.adobe.com/x-productkb/policy-pricing/adobe-stores-online-order-payment-faq.ht ml
Kind regards
Bev

Skype Number for the Channel Islands

I am new to Skype and am trying to get a Skype number but am unable to get one as I live in the Channel Islands, least it looks that way, is there anyway around this? I would like to use skype to contact my mum who lives in SA via Video maybe I do not need a number, sorry if all these statements seem rather random!

Hi, telephony in the Channel Islands is complex. The Channel Islands are part of the British Isles but not part of the UK (Isle of Man is same too).
These offshore islands still use the +44 UK internatinal prefix, but when phoning from the UK by either landline or mobile the calls are classified as international and a premium is applied. This charge is particularly hefty from mobile networks and can be as much as 70p/min (T-mobile). UK telecom providers no longer include calls to offshore islands in their UK inclusive call bundles, however Channel Island providers do include calls to the UK in their inclusive bundles.
The good thing about Skype is that it doesn't differentiate between offshore islands and the UK, you get charged for the same +44 rate which currently stands at 1.7p/min to landlines and 5.8p/min mobiles on PAYG. The rates are even better in bundles.
You have several choices, you can video chat with your mother in SA for free via Skype provided she's on Skype and is able to use a PC or mobile device. You could buy a UK Skype number for people to contact you on or you could buy a SA number on Skype so friends and family in SA could keep in touch with you at local call rates.
If you buy a Skype subscription (bundle of calls) first, you then get a 50% discount on a Skype number purchase which is well worthwhile.

Why doesn't Sky incluse the Channel Islands in their Talk package?

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They are included, but you're right that they're priced separately. I don't know why, but would hazard a guess that the routing takes calls to the CI out of the Sky network and therefore incur additional cost to Sky - just a guess though.
You could give Sky a call to ask for an explanation, but I doubt they'll be willing to provide one or change their policy.

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Hello and welcome to the Skype Community.
The Channel Islands are considered part of the UK for telecom purposes.
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Thanks, Tahir
my problem has solved
Kind Regards,
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I downloaded a movie twice. How can I cancel the other one and get a refund?

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I am based in the Channel Islands and want VAT refunded

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