I am having problems redeeming an Itunes card

It is so irritating.

OK, thanks for sharing. Now, if you'd like assistance from we your fellow users, how about posting some details about your issue? Without any information other than you're having "problems", it's just about impossible for anyone to offer much in the way of suggestions.
Regards.

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I am having trouble redeeming my iTunes card on the App Store. It always times out when I enter the code. But when I try to enter the redeem code in the iTunes Store, an error code comes up (5002) What does that mean?

I am having trouble redeeming my iTunes card on the Mac App Store....A message comes up and says, "your session has expired. Try again." I try again and it's the same message. I also tried to enter the redemption code on the iTunes Store and the same message comes up or it says, "Error 5002" I need help....I feel like I wasted my money. and I need a program for school.

Clic here: iTunes: Advanced iTunes Store troubleshooting
Then click: Expand All Sections
Then scroll down to error 5002.

Im having problem with my itunes, i tried to put new gift card abunch of time but its always tells me that in put invalid security code.. what should i do now?

Im having problem with my itunes, i tried to put new gift card abunch of times but it keep telling me Invalid security code. What should i do now pls. help me, can't update all my apps anymore they dont let me!!

you have to log in to your account on the computer iTunes and edit your payment information there.
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918

When i am signed in to itunes i am having trouble redeeming it says card has already been redeemed

Please help

Hi Sunbeam77,
If you are having issues redeeming your gift card, the following article will help:
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
Cheers,
Judy

HT201209 I cannot redeem an ITunes card I purchased. The ITunes team have verified the code on the card is valid but can't tell me what I'm not able to redeem it. Anyone else had this problem?

I'm not able to redeem an ITunes card I purchased. Keep getting error message - your account cannot use Store Credit at this time. Help please!

You can only gift via a credit card - you can only use your account's balance for buying content for yourself.

I can't log into my iTunes account. I logger out a few days ago to trouble shoot because I was trying to redeem some iTunes cards but when i pressed redeem nothing happened. Now when i press sign in and then choose existing Apple ID, nothing happens

I can't log into my iTunes account on my iPhone 5s. I logged out a few days ago to trouble shoot because I was trying to redeem some iTunes cards but when i pressed redeem nothing happened. I then tried to log back in immediately afterwards. I was unable to do so. After clicking "sign in" at the bottom of the apps main page, it brought up another menu where I clicked "Choose existing Apple ID". After pressing this the menu disappeared and nothing happened. I tried this multiple times and received the same result each time. I tried the other available option of creating a new AP ID to log in with and that one worked perfectly fine. I am clueless as to why the log in for me is either not able to load or just completely blocking me from getting back into my iTunes account on my phone. Not only can I not listen to the music I currently have, but I cannot log in to purchase the new music that I wanted to with my unused iTunes gift cards

I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
iPhone 5s, iOS 8.3

Hi their actully i redeem my itunes card but it havent redeem secesfully what can i do to make it perfact

hi their actually i redeem my itunes card but it havent redeemed seccesfully what can i do to make it perfact

What is not helpful ? How/where have you lost your money ? If you want help from these user-to-user forums then you need to provide information about what the problem is.

HT201195 Hi i have problem in activating iTunes card

Hi
I have a problem while i was redeeming my iTunes card it says that the card is not activated properly

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note: iTunes Gift Cards are only Valid in Country of issue

've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all??

I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

When i try to redeem my itunes cards, i get a message that says my session has timed out--i updated to the latest version--still, no luck redeeming cards-help!

when i try to redeem my itunes cards, i get a message that says my session has timed out--i installed the latest version of itunes and tried again--no luck--what else can i do?

The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.

I am having problems updating my itunes to the latest version, on each stage I am getting a message 'The feature you are trying to use in on a network resource that is unavailable.' I try to click OK it fails and I do not know an alternate path to select

I am having problems updating my itunes to the latest version, on each stage I am getting a message 'The feature you are trying to use in on a network resource that is unavailable.' I try to click OK it fails and I do not know an alternate path to select, please help?
I get message like below on each stage of the update, Quicktime, Safari & iTunes;
It's so annoying as until I update my iTunes account my phone won't sync.

Many thanks for the screenshot. (The key to these is knowing which particular .msi file is being mentioned by the message.)
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
(Assuming that the QuickTime and Safari messages were also citing bonjour64.msi, you should also then be good to go with those installs too.)

HT1926 having problem up loading Itunes, comes up that 'Apple mobile Device failed to start. Verify that you have sufficient privileges to start system services' how do i fix this??

I am having problems up loading Itunes, comes up that 'Apple mobile Device failed to start. Verify that you have sufficient privileges to start system services' how do i fix this??

Hello hurleygirl63,
Thank you for the details of the issue you are experiencing with iTunes. I recommend following the steps in the article below:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Thank you for using Apple Support Communities.
Best,
Sheila M.

I'm trying to redeem an itunes card and it gives me an error message - an unknown error occurred (-1202) try again later. I've tried for several days now. What can I do?

I'm trying to redeem an itunes card and it gives me an error message - We could not complete your itunes store request. An unknown error occurred (-1202). Please try again later. I've tried several days now. Any idea what i need to do?

Chrisj4203, thank you for your kind answer.
I have done a lot of restores to the Iphone, and resets also.
I;ve done holding both buttons as you sugested, but there is no signal appearing.
I am in Uruguay, South America and the original company is Movistar ( Telefonica) and the new sim card is from ANTEL ( the officail and biggest company in my country).
I don;t knoe what todo.
I have been trying for more than one mont.
I have gone several times to both companies. Aldo two times to Apple uruguay, and nobody can help me.

Please help I forgot confidential answers questions to my account The problem I shipped itunes card and when I buy from my request answers"

Please help I forgot confidential answers questions to my account The problem I shipped itunes card and when I buy from my request answers"

Call AppleCare for your country and request help resetting the questions.

I have redeemed my itunes card but new total is not showing :o

can anyone help? i have redeemed my itunes card but it has not shown new total on page. i have closed window and reopened but still notshown new total.

Hi Evabee!
Here is an article for you that will help you set up an account without a credit card:
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Thanks for coming to the Apple Support Communities!
Regards,
Braden

I am having problems redeeming an Itunes card

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