I am not able to download Itunes to my desktop PC, but I need to look at the Itunes purchases I have made. How do I do that?
How can I check my Itunes purchases even though I am not able to download Itunes to my PC desktop?
and another problem is I have never received the email confirmations of my purchases
Make sure you are using the correct Apple ID and that the correct email address is associated with it.
iTunes Store & Mac App Store: About your Apple ID and password
Frequently Asked Questions About Apple ID
Similar Messages
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Hello, I am not able to download itunes 10.5 on my dell laptop. It says to try to download separately and then install. However, an error message still comes up. Due to this, I am not able to update any applications. I am using windows vista. If I reinstall itunes entirely, will I loose my many playlists that I have? And will this effect the same playlist that I have on my ipod???
Installing, and uninstalling, applications never touches or removes the data.
Clean out and uninstall all the apple programs and software thru Programs and manually.
Might want to use Revo and CCleaner
I always use manual standalone installers (and keep a couple backup versions)
itunes 10.5 may affect iTunes media playlists, not sure, depends on what you have.
A search of these forums will show some threads.
I'd clean up vista, you need SP2 or later, and specific error message?
I wonder as you arenot the first with a dell if maybe the OS or included software.
Security programs like Norton and older versions of Kaspersky have been implicated.
Also settings in IE that affect pop-ups and plug-ins. -
Not able to download itunes on 32 bit xp
I'm not able to download itunes on my 32 bit windows xp. Any ideas?
Why not? What happens when you try?
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I bought new laptop with 64bit win 7 but i am not able to download itunes?
I
bought new laptop with 64bit win 7 but i am not able to download itunes?In the course of your troubleshooting to date have you worked through the following document?
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application" -
I am not able to download any new music to my ipod touch. It has all the updates.
I am not able to download any new music to my ipod touch. It has all the new updates. When I connect my ipod to the computer, the new music does not download. I need some help please!
Is your music from Itunes? If it's not that's probably why
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After upgrading to Mavericks on my MacBook, I'm not able to download third party applications like Dropbox and MyCleanMac 2. After clicking the download button, the screen just turns dark and is frozen. Any idea what is happening?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
I have followed the Apple Support instructions but these 2 errors always appear: "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion?
Try completely removing and reinstalling iTunes and all related components; you may need to do this multiple times. It won't normally affect the iTunes library, but that should be backed up anyway.
(99331) -
I have followed the Apple Support instructions re these 2 errors "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion?
Try completely removing and reinstalling iTunes and all related components; you may need to do this multiple times. It won't normally affect the iTunes library, but that should be backed up anyway.
(99328) -
yesterday I have purchased Ipad2 with 3G but did not able see in built aceTime on my scree do we need to Install? please Help, yesterday I have purchased Ipad2 with 3G but did not able see in built FaceTime on my scree do we need to Install? please Help.
See this support doc on how to use FT... http://support.apple.com/kb/HT4319
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TS3212 I have Windows Vista and am not able to download itunes 10 to my computer
I just bought an iphone 4S. My computer, windows vista, will not acknowledge it when I connect with USB cord. Consequently I am not able to export songs from my music library. Also, I am not able to download the lastest version of itunes to my computer.
Also, I am not able to download the lastest version of itunes to my computer.
Do you get an error message when you try to install the latest iTunes version? If so, what does it say? (Precise text, please.) -
Not able to access Itunes store anymore. Just quit working for no reason. I've tried deleting Itunes and related components from the Control Panel, but when I try to remove Apple Software Update, I get a message that states "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor". Not sure what this message means. Am I suppose to contact Apple ? What is meant by package vendor ?
Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm. So will have to wait
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I hve lost my MSVCR80.dll and am not able to download itunes again
I have lost my MSVCR80.dll and am not able to open or download itunes. What are my options? I removed itunes thinking that i would start over and i am still encountering the same error message.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I had some problems with ITunes and had to uninstall but now when I reinstall iTunes after I click on download iTunes and save the File, I get this message"Thank you for downloading iTunes" and nothing else happens. I don't see any thing else. Now not sure what else I have to do.
Thanks,
RanjitSee the further information area of Troubleshooting issues with iTunes for Windows updates.
tt2 -
i have recently purchased an ipod touch 5th generation ipod for my girlfriends daughters! im trying to sync some music onto the device but it is not been recognized on itunes. i have the device plugged in but i cant find the device on itunes! I have plugged my phone in to check if its the cable but the cable is fine as my iphone synced up perfectly! wondering if anyone could help me out??
Hello there, dtumman.
It seems that for the issue you are describing you were referred to us from the very article that provides the troubleshooting steps to help resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Keep in mind:
Follow these steps, testing to see if the issue is resolved after each section.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I am not able to download itunes on my dell min
Please help me
On a computer or the iPod log into your ID and review/verify all the information and log out.
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