I am not getting my iCloud or other mail thru...I had an update last week and it quit also. I simply turned mail off and on and it solved the problem. Now simply nothing is coming thru....I think I've tried everything....can anyone give me suggestions

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HT3887 Having trouble connecting blutooth on my laptop. Devices are paired but it says "not connected". I've gone thru System Pref. with no luck. Can anyone give me step by step help to reconnect BLUETOOTH? plz, ty

Having trouble connecting blutooth on my laptop. Devices are paired but it says "not connected". I've gone thru System Pref. with no luck. Can anyone give me step by step help to reconnect BLUETOOTH? plz, ty

Hi:
There are no dumb questions...answers, yes, but not questions. Sometime I use acronyms and forget that I should explain things a bit more.
Resetting those two things sometimes helps and cannot hurt.
SMC=system management controller:
http://support.apple.com/kb/HT3964
PRAM=parameter random-access memory:
http://support.apple.com/kb/PH4405
If that does not help, delete the phone from your computer (system preferences>Bluetooth), restart, and then add it back in:
http://support.apple.com/kb/PH3660
Barry
P.S. If everything fails and you are near an Apple store, make an appointment with a "genius" and take the devices in for them to assist.

Installed Office update last week and now Word crashes every time I use it

Installed Office update last week and now Word quits unexpectedly every time

Have you checked Microsoft office for mac support? http://www.microsoft.com/mac/support

I am getting error message 4251 when I try to burn a CD tried everything can anyone help PLEASE!!??

I ahve tried numerous times to burn from itunes to a cd but everytime I get an error 4251 - the cd ejects and just cant get it to work - I have tried so many times and have no idea how to solve the problem - not tech minded so please any help in language I can understand ! thanks

I am also having the same problem . I am on Windows Vista and haven't been able to burn CD's for a long time
I tried the diagnostic tool but got 'green lights' on everything ?
Really has put me off purchasing more Apple products

I got new phone last week and cannot access my music now. My mrs was using the emails adress but different password and now all I can access is the kids games

i got a new phone last week and now I can't access my music. My mrs was using the same email address but different password, and now all I can access is the kids games

If by 'My mrs was using the same email address but different password' you are referring to iTunes accounts, then the primary email address on an iTunes account has to be unique - there can't be multiple accounts with the same email address.
And the music was purchased from iTunes, it's not music that was copied from CDs or bought from other sites ?

HT204291 Help, I updated last night and have lost the airplay? There is nothing for it in the control centre, any suggestions please.

Hi everyone
I've updated to IOS 7 and lost the Airplay, there is nothing in the control centre as the trouble shooting pages suggest how it should look, any suggestions please. Thanks

Restart iPad
1. Hold down the Sleep/Wake button until the red slider appears.
2. Drag the slider to turn off iPad.
3. Turn iPad back on, hold down the Sleep/Wake until the Apple logo appears

HT1551 we had power outage last week and now when I try to access Apple TV the screen states unable to load contents try agin later, any suggestions?

We had power outage and now I am unable to load apple TV . The screen states unable to load contents try agin later. Any suggestions?

Hi there,
Do you have icloud account? You need firstly turn off find my iphone (by go to icloud.com -->sign in --> go to "Find my iphone" and erase your iphone in it). And then you restore your iphone with DFU mode.
When you erase your Find my iphone and if you can not restore, your iphone has a problem with hardware.
Some infos can help you.
Kind regards,

HT5261 my itunes updated last week and now it wont work at all.

it keeps telling me it was installed wrong.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I just updated to iOS 7 on my iphone 4 and now my iTunes Store doesn't work. The App Store works fine, but the iTunes comes up blank whenever I touch the icons. It doesn't even seem like it loads at all. Can anyone help?

I just recently updated the software on my ihpone 4 to the iOS 7 and now my iTunes Store does not work. All of my other apps work perfectly fine except iTunes. Whenever I open the app, the icons for music and movies and tv shows come up, but when I touch them, nothing happens. The screen is just blank. And I already tried updating again, updating iTunes on my computer, turning my iphone off and on, and resetting my ihpone, and nothing works. Can anyone help?

I searched this site for ios 7 and itunes store and found numerous others with the same problem, and several suggested solutions. One said that they had blocked all cookies and that was apparently the problem. I had done the same thing - blocked all cookies. So I set cookies back to "third parties and advertisers" and that solved the problem. Now the itunes store is working.

I don't remember setting a pascode in the restrictions and now I can not get my icloud on, can you help me?

I don't remember setting a pascode in the restrictions and now I can not get my icloud on, can you help me?

If you don't remember the restrictions passcode, your only option is to force the phone into recovery mode and restore it as a new device.
Do NOT restore your backup. The restrictions settings are part of the backup.

HT2305 I have forget my 4 digit passcode for my ipad 3 and exhausted all the attempts, Now the screen shows "ipad is disabled connect to itunes" How can I unlock my ipad now. Also I have not put "Find my iphone" in icloud as well. Please guide me to unloc

I have forget my 4 digit passcode for my ipad 3 and exhausted all the attempts, Now the screen shows "ipad is disabled connect to itunes" How can I unlock my ipad now. Also I have not put "Find my iphone" in icloud as well. Please guide me to unlock it.

Also when I am trying to connect ipad to my windows PC, it shows, your software is up to date and later starts restoring while updating again. Then automatically it stops to update halfway and I have to repeat the process again and again, still in vain.

Itunes won't install. I get a message stating "apple mobile device failed to start. Verify that you have sufficient priveleges to start system services. I had itunes on this laptop and an urgrade came. Now nothing. Windows7, 64 bit

itunes won't install. I get a message stating "apple mobile device failed to start. Verify that you have sufficient priveleges to start system services. I had itunes on this laptop and an urgrade came. Now nothing. Windows7, 64 bit

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I set iCloud up last week and the next day when out in the field I could not get Outlook to open up. I want to change my settings so I can get mail at home or in the field

I set iCloud up last week and the next day when out in the field I could not get Outlook to open up. I want to change my settings so I can get mail at home or in the field, not just when i'm at home. I have a PC and fios internet with Verizon at home. I have a Sprint air card in the field or access an available wifi. I want to change my settings to allow for receiving email in the field. What's the point of an air card and icloud for backup fi it doesn't work in the field for some odd reason?

Apple - Support - Mail Setup Assistant

HT1751 I was installing iTunes 11.1.4 and it was unsuccessful. I get a message 'Error 7 (Windows error 126). If I now try to open iTunes I get the message that 'MSCVR80.dll' is missing from my computer. Trying to download again has not solved the problem.

I was installing iTunes 11.1.4 and it was unsuccessful. I get the message 'Error 7 (Windows error 126). If I now try to open iTunes I get the message that 'MSCVR80.dll' is missing from my computer. Trying to download again has not solved the problem.

Troubleshooting issues with iTunes for Windows updates - MSVCR80

I am trying to retrieve my photos from my I phone 4s because the screen is smashed. The pc that I use is windows not an apple computer. Can anyone give me step by step instructions how I can get my photos? Also, I don't have icloud.

I am trying to retrieve my photos from my I phone 4s because the screen is smashed. The pc that I use is windows not an apple computer. Can anyone give me step by step instructions how I can get my photos? Also, I don't have icloud

If the iPhone is still working and the photos are in the Camera Roll (i.e., taken on the iPhone) then, when you connect the iPhone to your PC, it should be recognized as a Camera and Windows should start AutoPlay.
See this http://windows.microsoft.com/en-us/windows/get-pictures-camera-computer#1TC=wind ows-7

I am not getting my iCloud or other mail thru...I had an update last week and it quit also. I simply turned mail off and on and it solved the problem. Now simply nothing is coming thru....I think I've tried everything....can anyone give me suggestions

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