I am now a subscriber to the Creative Cloud. I had read about it, that this includes 20 GB of memory. But in my cloud, I find only 2GB. What can I do?

Is there anyone who can tell me more about my Question?

Yes, that is correct as the part number that you have placed the order is for 2GB. You can get this order cancelled & place a new order with the correct part number, you can contact our Support at http://adobe.ly/yxj0t6
The cancellation fee can be waived off if you re-purchase. Please let me know in case of any issue by personal message box.
Regards
Rajshree

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