I am stuck in guided access and I don't remember my password. How do I get out of it without losing all of my picture and apps and such?
I am stuck in guided access and I don't remember my password. How do I get out of it without losing all of my picture and apps and such?
Connect the iPod to its syncing computer and restore via iTunes. If the iPod asks for the passcode and you can't enter the passcode or if you do not have the syncing computer, place the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
Similar Messages
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my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account
You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
Have you seen this.
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device. -
TS1702 my daughter lock her ipod and don't remember the password, how do i get to reset?
my daughter lock her ipod and don't remember the password, how do i get to reset?
Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have an apple id that i was using since september. for some reason that user id is not working, so i created another. but for my applications the old user id keeps coming up and i can't upgrade my apps - what do i do?
Try here > Frequently Asked Questions About Apple ID
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HT1688 phone is locked and I don't remember my password
My phone is locked and I don't remember my password. What can I do?
Connect it to the computer you normally sync with and Restore it in iTunes.
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I have an iCloud email and Yahoo email on my iPhone that is now old as hacked and unused. I can't access anything as it asks for that account info and I don't remember the password etc. How do I delete and replace it with my new iPad email? ! Help..
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan. -
I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?
Hi AlphaCentori,
If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden -
my phone is stuck in recovery mode and i want to get out of it without loosing all my stuff. how do i do that?
If it's in recovery mode, your stuff is already gone.
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I've been using my mom's iTunes account for years but now I want to switch to another account. How can I do this without losing all of my pictures, music, and apps?
Follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770 (for Windows, substitute Outlook in step 2).
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I deleted my old e-mail account associated with my iCloud, i need to reset both my ID and my password. however i don't remember that password. how can i reset it?
Hey Frankgates!
I have an article here that can tell you how to do this:
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I can't sign into iCloud because my Apple ID doesn't work there. For some reason it gave me a .mac email and I don't remember the password. When it gives me the option to reset my password, it's my Apple ID password which I don't want to do. I have ended up chaning my Apple ID 3 times lately and I still can't get to my cloud management. What do I do?
Check if your Data and Time, and Time Zone are set to automatically: OS X Yosemite: Set the date and time on your Mac
Is this issue also appearing on new user account:
Isolating an issue by using another user account - Apple Support
Mac OS X: How to troubleshoot a software issue - Apple Support
Is this issue also appearing in safe mode: OS X: What is Safe Boot, Safe Mode? - Apple Support -
i just created a new apple id for my self and when i go to update an app it shows my moms email and she wont tell me her password how do i get my email to show up
You should have your stuff separate from your mom's. Delete all the apps downloaded or purchased with your mom's Apple ID and download or purchase them with your own Apple ID. Back up files and data first if possible.
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so my phone is plugged into the computer for a software update and the update went halfway through and kind of stopped. it says its still updating but I cant figure out how to stop it and just get my phone back. how do i get my phone back without losing anything?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I synced my new iPad with my new macbook and when I tried to then sync my iPhone as well it says that all apps will be replaced with apps in my library. How do I sync without losing all of my existing iPhone apps?
My guess is that you previously synced the iPhone with a different computer in the past. You will probably want to set up Home Sharing.
http://support.apple.com/kb/HT4620
Also see here:
http://support.apple.com/kb/HT3819 -
I have a macbook air and i forgot the log in password, how do i get into my computer?
I have a macbook air and i forgot the log in password, how do i get into my computer?
10.6 and prior: http://support.apple.com/kb/HT1274 10.7 Lion: http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/
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