I am the web master for myschool. We use sharpschool and when I go into edit our web pages all is see is the html code. I would like to have the sharpschool user friendly "word" edit come up. This does not happen with IE.

html code is all I see when editing the school website. As the web master I can write code but prefer the edit friendly version as it is quicker. IE does not show the html code.

Could you help me by specifying how you converted LDAP schema files to LDIF files? I am trying to add a custom schema file on an Open Directory Master running Leopard and have been unable to get Open Directory to pick up the schema file.

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When I try to open the "markets" page on the Firefox hompage, it displays for 3 or 4 seconds and then drops off; I get a white screen; this does not happen with Explorer.

When I open "markets" from the homepage, it comes up but drops off after a few seconds and
I get a white page. This does not happen with Explorer. A similar but much more extensive
problem happened a month or so ago (I couldn't open attachments). I called Microsoft and the
fellow messed about with my computer for an hour or so, but ended up saying he couldn't help
me. However, when he went away, the problems went away.
== This happened ==
Every time Firefox opened
== two weeks ago?

~~red:'''''displays for 3 or 4 seconds and then drops off'''''~~
If you have RealPlayer Browser Record Plugin '''extension''', disable/remove the RealPlayer Browser Record Plugin extension in the RealPlayer Preferences (RP: Tools > Preferences > Download & Recording) . Restart Firefox and test.
See Noah_SUMO's illustrated answer in this thread if the above is not clear: https://support.mozilla.com/en-US/forum/1/557689?
The RealPlayer Browser Record Plugin '''extension''' adds some extra features like saving media files.
Be sure not to get confused with the RealPlayer '''plugin''' (Tools > Add-ons > Plugins) that plays media files.
https://support.mozilla.com/en-US/forum/1/557689?
http://support.mozilla.com/en-US/forum/1/459823
https://support.mozilla.com/en-US/forum/1/446905?
https://support.mozilla.com/tiki-view_forum_thread.php?forumId=1&comments_parentId=472596
http://support.mozilla.com/en-US/forum/1/461211
http://support.mozilla.com/en-US/forum/1/376867
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]].
~~red:'''''Other Issues'''''~~: to correct security/stability issues
'''Update Java''': your ver. 1.6.0.17; current ver. 1.6.0.20 (important security update 04-15-2010)
''(Windows users: Do the manual update; very easy.)''
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed.
'''Update Shockwave for Director''': your version 11.0; current version 11.5
NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
SAVE the installer to your hard drive (Desktop is a good place so you can find it). When the download is complete, exit Firefox (File > Exit), locate and double-click in the installer you just downloaded, let the install complete.
IMPORTANT: I have found it wise to always restart your system after doing anything with Adobe products.
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox#_Installing_Shockwave Installing Shockwave]'''

Dante font used in manuscript - when I try to save as a pdf document in Microsoft Word whole pages change their look, with wide gaps forming between certain paragraphs or sections. This does not happen with other fonts.

Dante font used in manuscript … when I try to save as a pdf document in Microsoft Word whole pages change their look, with wide gaps forming between certain paragraphs or sections. This does not happen with other fonts.

OK, we've got it!
What is happening is that when you use Microsoft's save as PDF in Word, the font isn't embedded even though the font is tagged to allow embedding. Furthermore, Microsoft doesn't properly put the font name into the PDF file such that Acrobat or Reader can readily find the font installed on your system such that the text can be properly displayed and/or printed. Acrobat and Reader attempt to display and/or print the text using a “substitution font” and of course, as they say, YMMV (“your mileage may vary”)!
I personally submitted the report of this problem (both the embedding and the font name problem) to Microsoft. They acknowledge the bug, tried a fix and provided me a build with it, but it wasn't right. Maybe they will ultimately fix it, maybe they won't. We don't know yet. We do know that if it is fixed, it will be fixed only for Office 2013 (problem occurs with all Office applications since they use the same PDF generation code) and thus such a fix won't help you.
Adobe Acrobat Standard and Acrobat Pro both provide an Adobe PDFMaker plug-in to Office applications (including full support for Office 2010) that adds an Acrobat Toolbar as well as a Save as Adobe PDF menu item. The resultant PDF file fully supports embedding of OpenType CFF, TrueType, and Type 1 fonts and in many other ways produces much superior PDF with a full range of PDF generation options not available with the Microsoft PDF. (Note that beginning with Office 2013, Microsoft does not support Type 1 fonts in Office documents at all, even for existing documents!) The Acrobat Office functions are widely used and respected in the end user community and whatever “issues” there are (all software has “issues” of some type - it is a matter of how many and how severe), you should be in much better shape for PDF production that with what you currently are using.
Good luck and let us know if this resolves your problems. (Note that you can download and install a free fully-functional 30 trial of Acrobat Pro to assure that it meets your needs! You can then buy a license and activate what you already have installed.)
- Dov

Ever since upgrading to Mountain Lion, my AOL messages sometimes, but not always open with a blank page. If I open AOL in Firefox, the messages open fine. This does not happen with any messages by any means, and it is not any type of certain message

Ever since upgrading to Mountain Lion, my AOL messages sometimes, but not always open with a blank page. If I open AOL in Firefox, the messages open fine. This does not happen with any messages by any means, and it is not any type of certain message. In fact, in the same screen I can often open an email from the same sender with email intact. This is weird. Sometimes I close the page and open a new page. Sometimes that works and sometimes it does not. It is a very annoying thing.

Hi,
When you start Messages fro the first time you are asked for an Apple ID
When this is verified and entered it appears in Messages Menu > Preference > Accounts and is Enabled.
The App should have also picked on on those iChat Accounst you had before.
These should be Enabled if they were when you last used iChat.
Exactly which "Accounts" are logged in can be seen in Message Menu > Accounts and will include the iMessage "Account" and Bonjour.
In the Window menu you will see CMD +0 for the Messages window and CMD+1 for the "Buddies" window which is a combined list at this stage.
Go to the Preferences > General Section and Untick the "Collect all accounts into one list".
This will give you separate iChat type Buddy lists.
You can check if that account/Buddy list is set to Invisible or if in the Preferences > Accounts > Security you have settings that will block some people from seeing you as On line.
You are saying Buddies can see you as On Line which implies they are still sending to your AIM based Names (@Mac.com is a valid AIM Screen Name)
I am not sure from your post if you are trying to iMessage their email IDs thinking they are Apple IDs and that they are using Messages as well.
There is no Buddy list for iMessages side
No-one can tell you are "On Line" until they have your details in the "To" spot in Messages with the correct iMessaged contact info (iPhone Number or Apple ID)
Obviously an Apple ID can be an email or look like one.
In some cases they are also valid AIM Screen Names as well.
In the case or the @mac.com name you may have linked this Apple ID to iMessages as well.
11:31 PM Saturday; August 11, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

HT4913 My IPhone 5 will not recognize that I have an Itunes Match account. When I try to turn the Itunes Match button on in settings I get a mesage saying I am not subscribed to ITunes Match. This does not happen with my Ipad. Any Ideas what to do?

My IPhone 5 will not recognize that I have an Itunes Match account. When I try to turn the Itunes Match button on in settings I get a mesage saying I am not subscribed to ITunes Match. This does not happen with my Ipad. Any Ideas what to do?

SharmFarm wrote:
Good ev Ning Mario49 firstly I would like to say a great thank you for your attention to trying to help me,,,,, i have looked at the links and will try everything stated first thing…
Hi Mario,,,,
I tried everything in your reply,,, thank you again,, I had done that once before and all was working great,,
I have just now tried the Reinstall via iTunes, about 20 into the download, the iTunes logo on the phone disappeared, and the Apple Logo appeared again,,, I waited until the iTunes stated that the download had finished, and the install was in progress,,,
Nothing happened, still the Apple Logo was visual on the screen, iTunes never recognised the phone which it was on my iTunes account previously,,,
Still just a bunch of lines, maybe 5 or 6 so small writing,, I personally can not read what it is telling me, someone said it reads, incorrect shutdown,,,????????
Please advise,???
I am now at a loss,,, I really became excited when I saw the iTunes icon after putting the phone into restore,,,???
Thank you again
D

When using panasonic remote2 app, videos shot on iPad appear upside down on the television. This does not happen with videos from other sources. Any suggestions?

When using panasonic remote2 app, videos shot on iPad appear upside down on the television. This does not happen with videos from other sources. Any suggestions?

Hi Steve
worldweary wrote:
Thanks again. I tried channel 13 and it seemed to work better, with less dropouts (albeit not perfect) but sadly my slightly ageing laptop wouldn't recognise the network at all with the Hub set to that channel, so I had to switch it back to 11!
Will try the factory reset at some point to see if that improves things.
I have the same issue with my iPad when streaming videos...like the issue posted on ‎25-04-2014 18h36 by Steve.
Steve - Can you kinldy clarify how you resolved the problem finally.
I was infact planning to change the iPad or sell it off due to this recurring problem.
Thanks and regards
Siva

When I respond to an email (through hotmail), the initial email does not appear in my response. This does not happen with internet explorer where I can see the email I am answering. I would like this to happen with Firefox. It used to.

I use Firefox for my emails (hotmail). When I respond to an email, it does not appear under my response as it used to. This does not happen with internet explorer.
== This happened ==
Not sure how often
== about a month ago

Hello Jack.
See this support article:
http://support.mozilla.com/en-US/kb/Websites+look+wrong
I hope it helps.

Email messages from my icloud account update on all my devices showing if they have been read and if a reply has been sent. This does not happen with my tinyworld (TalkTalk) email account. Can I (how can I) get this to work with TinyWorld?

Email messages from my icloud account update on all my devices showing if they have been read and if a reply has been sent. This does not happen with my tinyworld (TalkTalk) email account. Can I (how can I) get this to work with TinyWorld?

You have to look at the email protocol being used. the Apple email system uses IMAP, does Tinyworld use IMAP or POP?
Does the email system permit delivery receipts to be requested?
Just some of the things one needs to determine from the information provided by the email service provider.

When I use Firefox to access the internet an arcade game noise is played through my speakers after a few seconds. This does not happen with IE

I noticed today that when I started up Firefox after a few seconds an annoying arcade game sound (like Pacman) came through the speakers on my pc. I switched to IE and this does not happen. I wonder if there's a virus present? I scanned my pc with COMODO anti-virus and nothing was picked up.
== This happened ==
Every time Firefox opened
== 21May2010

The problem appears to be caused by having the Cool Iris add-on attached to Firefox. I have removed Cool Iris and the problem has gone! I also note that there is now a 'fix' to the Cool iris add-on available for this specific problem
Paul

Navigation in Google search page is not working, this does not happen with other browsers or other search engines.

When using Google search I cannot navigate to pages other than the first page of search results. It does not seem to matter whether I use the page number or the next hyperlink, I cannot navigate away from search page 1. This does not happen when I use other search engines nor does it happen if I conduct the same search using a different browser. This ha only recently started occurring.

Do a malware check with a few malware scan programs. 
You need to use all programs because each detects different malware. 
Make sure that you update each program to get the latest version of the database before doing a scan.
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]
Your above posted system details show outdated plugin(s) with known security and stability risks.
*Shockwave Flash 10.0 r32
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/

Some websites do not display properly. I am getting overlapping of menu's. This does not happen with IE. What am I doing wrong?

I log on to the same wesite on Mozilla and IE. On mozilla the left hand menu overlaps one over the other but the same does not occur with IE, I ask this as I prefer mozilla. Do I need to change any configuration setting. I have a Dell Studio Laptop which is only about 5 months old. Unfortunately I cant post the url because it needs a password to get into the site.

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac) 
See http://kb.mozillazine.org/Zoom_text_of_web_pages
If you increased the minimum font size then try the default setting 'none' as a high value can cause issues like you described.
* Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
* Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"
See also [[Websites look wrong]

Since upgrading to FF6 and now through FF7 web pages need repeated refreshing to load this does not happen with other browsers. I have tried many solutions. None have worked. Any ideas?

Problem began after a Firefox 6 update (i do not remember which one) and has continued through current use of Firefox 7.0.1. Almost all '''web pages load only through repeated refreshing'''. If I do not refresh the web page it will just continue to try to load (as seen by the green rotating ring continually revolving) in a new window with a new tab (as I have set it to do). Nothing stops, nothing crashes. Once the web page completes and opens (after the refreshings) I can close the window click on the bookmark icon or originating link and the web page will load and open quickly (as it should). I have searched for solutions on the Mozilla site and have done many of the possible solutions (deleting history and caches, etc.) Problem seems to be communication in origin (my FF browser talking to web page server). I do not use a proxy. My set up to the internet is: laptop thru Verizon USB modem to internet. Operates as a wireless dial-up with speeds averaging 55 kbs (fast enough for me). I have used this set up for years with no previous trouble. Anyone have similar trouble, ideas or solutions?

Thanks for your reply cor-el. I had never heard of nor seen the pref network.http.max-connections until I read about it in some of the replies in this support forum. People were saying 256 was the old setting and a new setting of 48 would correct my problem. When I followed the instructions to get to - see - and change the setting I discovered that my network.http.max-connections was already set to 48. I never did this. The only way I can think of that this setting was changed is that it happened by an automatic update to my Firefox browser. So, the problem I have was probably happening while this setting was at 48 all along. It is still set at 48 and I am still having the same problem. I will try as you suggest and set it to 30 and see what happens. I'll let you know the results. That's again for your response.

Firefox in Windows. When I click on a link, Firefox will hang up with a rotating cursor. Problem goes away by moving mouse. This does not happen with IE.

Using Firefox 27.0, when I click on any link, a rotating cursor appears and continues to rotate. Moving the cursor will solve the problem. I have had this problem for several versions of Firefox, and I use auto updates.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

All streaming video with my Firefox browser is choppy and constantly stutters and stops and starts. This does not happen with Internet Explorer. Help!!

Any streaming video that I view on Firefox stutters, is choppy and very irritating to try and watch. I opened up Internet Explorer and found that I don't have those issues. This occurs on YouTube, Facebook, and all other videos that I attempt to watch.

I've tried both things, but video still stutters.. Have also tried removing profile, and complete reinstall of firefox.
I'm on 24 Mbit cable and the only user atm. IE and Chrome seems to work without stuttering.
I've having this stuttering every ~5th second, like a small "1/4 sec buffering".

When I try to log in to the Centrelink site computer freezes and have to reboot router but this does not happen with Internet Explorer

I have been trying for weeks to log into Centrelink web site but every time I get to the security question computer freezes and I lose connection. I then have to reboot router. Internet provider advised me to check site using Internet Explorer which I did and had no problems.

Sounds like Malware or a Rootkit infection.
Install, update, and run these programs in this order. They are listed in order of efficacy. '''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] 
Also, if you have a search engine re-direct problem, see this: 
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
If these don't find it or can't clear it, post in one of these forums for Rootkit removal help: 
[http://www.spywarewarrior.com/index.php] 
[http://forum.aumha.org/] 
[http://www.spywareinfoforum.com/] 
[http://bleepingcomputer.com]

I am the web master for myschool. We use sharpschool and when I go into edit our web pages all is see is the html code. I would like to have the sharpschool user friendly "word" edit come up. This does not happen with IE.

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