I am trying to back up my ipad but it says i have a song that is purchased but i got it for free?

i got the song 3 years ago for my ipod classic. then i got the ipad. so i put my songs on there. and now when i want to back it up it says under purchased items that the song Im Awesome was not purchased and i cant back up my ipad for this. i dont know what has happened with this but can someone help me really. and when it says to erase and sync does it mean the whole ipad or just the songs
SOMEONE PLEASE HELP ME!@#$%^&*()?

UGA_Fan-
Could the purchase have been made using a different Apple account? If so, you may need to contact Apple to find out how to transfer it to the iPad's account.
Fred

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HT203200 I have a song that I purchased from Itunes on my Iphone and there was an error downloading. Every time i try to download it times out and says to try again. I have tried several times and still get same message. Help?

I have a song that I purchased from Itunes on my Iphone and there was an error downloading. Every time i try to download it times out and says to try again. I have tried several times and still get same message. Help? I have been charged for this song but have not been able to download.

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I have a new iPad Air. I am trying to back up my iPad 2 in iTunes and then transfer the data, but I can't get to the summary tab to come up to back up. Please help.

I am trying to back up my iPad 2 on my PC in iTunes , so that I can transfer all data to my new iPad air. I have to use iTunes , as my internet connection is too slow for iCloud. There is no device tab to select. Where do I find this?

Hi sunnup!
Here is an article that can tell you exactly how to do this backup of your iPad in iTunes:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

I lost my iPad 3days ago. I tried to use "find my iPad" but always"off line"Idon't understand why always"off line" and how Ican get back my iPad!

I lost my iPad 3days ago. I tried to use ”find my iPad” but always”off line”Idon't understand why always”off line” and how Ican get back my iPad!

Two possibilities:
1. Maybe it's not turned on.
2. Maybe the iPad is wiped (setup as new)

I am trying to back up my iPad via a external hard drive. how do i do this with my cloud being full

I am trying to back up my iPad via an external hard drive. How do i do this? My cloud is full>

Are you trying to backup to an external HD connected to your computer, or a wireless HD interfaced to an iPad?
Mac - How to Move the iPhone & iPad iTunes Backup folder to an External Hard Drive
http://osxdaily.com/2011/03/05/how-to-move-the-iphoneipad-itunes-backup-folder-t o-an-external-hard-drive/
How to Change the Location of Your iPhone Backup (Mac)
http://ismashphone.com/2012/05/how-to-change-the-location-of-your-iphone-backup. html
Windows - Change iPad default backup location
http://apple-ipad-tablet-help.blogspot.com/2010/07/change-ipad-default-backup-lo cation.html
Windows - Changing IPhone and iPad backup location
http://goodstuff2share.wordpress.com/2011/05/22/changing-iphone-and-ipad-backup- location/
 Cheers, Tom

My iPhone screen is unreadable and I am trying to back up to iTunes but I need to put my password on my phone which I can't do. Help

My iPhone screen is unreadable and I am trying to back up on iTunes but it needs my password put into the phone
but I can't see the screen to do this. How do I get around this?
Karen

The instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see the iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.

It won't allow me to back up my Ipad 2, it says that i need to unlock my Ipad first to be able to back all my data on to my laptop. But i've forgoten my password. what should i do?

I keep trying to back up my Ipad 2, but it keeps telling me that i need to unlock my Ipad before it will back up the Ipad. The problem being that I've forgoten my password, and I really dont want to lose my data, or my progress that I've got on my apps. Please help

If you can't remember the passcode then you won't be able to back it up.
You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad via your computer's iTunes and restore to your last backup or resync your content to it.

I can't lock screen on Ipad mini. My lock screen button is working for shutdowning Ipad, but don't working for lock screen. Also I tried to lock screen from Assistive Touch and it's not working. When I click lock screen on assistive it nothing happens.

I can't lock screen on Ipad mini. My lock screen button is working for shutdowning Ipad, but don't working for lock screen. Also I tried to lock screen from Assistive Touch and it's not working. When I click lock screen on assistive touch it nothing happens.

Thank you for that update.
I would next backup your device to iTunes with this article:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
And restore it first as a new device, and verify that it works properly, then restore from your backup with the same article below to ensure that it is still working.
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
If it does not work correctly when you set up the phone as a new device, I would next seek service for your iPad:
http://www.apple.com/support/ipad/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling

HT4859 iCloud backed up my iPad at 3:00 pm yesterday. After that I inadvertently deleted an app called Good Reader with a significant amount of data. Good reader is now missing from my iPad, but appears on my iCloud account. How do I get it back?

ICloud backed up my iPad yesterday at 3:00 pm. After that I inadvertently deleted an app called Good Reader which contained a lot of data. iCloud still shows the app, how do I get it back to my iPad?

Welcome to the Apple Community.
To recover completely you'd need to restore from a back up that contained the app data. Alternatively you can just restore the app by redownloading it.
You can re-download content purchased from the app store using the purchased option which is revealed by tapping the updates option at the bottom of the screen of the App store app on your iOS device.

çnow won't sync back to my iPad because it says I don't have permission on this computer. I don't want to download it from iTunes again because it took up a lot of bandwidth. What's the deal

I bourght "E O Wilson's Life on Earth" and backed it up to my iMac. Now it won't sync back to my iPad because it says I don't have permission on this computer. I don't want to download it from iTunes again because it took up a lot of bandwidth. What's the deal?
I also made the big mistake of downloading a free book about the making of the movie "Frankenweenie." Mega-memory eater. Now it wants to download additions and started to do so---now says paused. I can't delete the bloody thing. Seems like nothing I've downloaded, including free books, can be deleted. How can I get rid of this garbage?
Is there any way to just transfer my music from my iMac to my iPad and not affect anything else on my iPad? The whole iBooks thing is just a mess as far as I'm concerned. Is there any way to just drag and drop?

"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one.

When I tried to back up my computer, Time Machine says 'an error occurred while creating the backup folder.' When I check the side of the partition where I manually saved old files, the folders are there, but NONE of the files are.

I haven't backed up my computer in over a year. When I tried to back it up today, Time Machine says 'an error occurred while creating the backup folder.' When I check the side of the partition where I manually saved old photos and documents (including all the pictures from the year I studied abroad/traveled a bunch), the folders are there, but NONE of the files are.
Does anyone have any idea what the problem might be, or how I could fix it? I really don't want to lose all those photos

So you were doing a time machine backup to another partition on the same hard drive? Just trying to gather some information so i can provide a helpful response.

TS3682 I backed up my ipad to the cloud as it had a broken screen so I swaped it out for a new one and now I cant restore because the new Ipad has IOS 6 and my back up is 6.1! This is what I get for buying an Ipad twice in a week because of a broken scre

I backed up my ipad to the cloud as it had a broken screen so I swaped it out for a new one and now I cant restore because the new Ipad has IOS 6 and my back up is 6.1! This is what I get for buying an Ipad twice in a week because of a broken screen? $500 the first buy and then another $299 plus tax for the swaped out one that I can't restore with my backup data.

I assume that you will have to set up as new since it will not let you restore from the backup. Then after you set it up, you can restore from the iCloud backup. The backup should not disappear be use you are setting this device up as new. Your backup should still be in iCloud.
However, after you activate the iPd and update the software, you will have to erase the device in order to restore from the Cloud backup, that is the only way to get to the iCloud backup.
Copied from the article that linked you to this discussion ....
Resolution
Update your device to the latest version of iOS to be able to restore the backup.

TS4605 I've tried to back up my iCloud but I've got photos missing how can I recover these photos

I've tried to back up my iCloud but I've got photos missing how can I recover these photos

Did you restore your backup? That should restore your camera roll photos.

I have two iPads and one is connected to the internet but my other iPad was connected then was not and since then I have not been able to add my internet back onto my iPad it only says cannot connect to the server any help would be great thanks

I have two iPads and one is connected to the internet but my other iPad was connected then was not and since then I have not been able to add my internet back onto my iPad it only says cannot connect to the server any help would be great thanks

If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
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If your iPad does not function well on other networks it possibly has a hardware problem. You could try Settings > General > Reset > Reset Network Settings to see if that corrects the problem. If not, contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured.

I have a song that skips on my main mac because its a downloaded copy. But on my other devices(iPad, Apple TV) it does not skip because its in the cloud. How do I make a downloaded song back into the cloud?

I have a song that skips on my main mac because its a downloaded copy. But on my other devices(iPad, Apple TV) it does not skip because its in the cloud. How do I put a downloaded song back into the cloud?

Delete the track from the iTunes library, but not from the cloud.

I am trying to back up my ipad but it says i have a song that is purchased but i got it for free?

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