I am trying to buy Ai and my trial is up. It is asking for a serial number and I cannot find an e-mail with the number. What shall I do?
I am trying to buy Ai. My 30 day trial is up. It is asking for a serial number and I cannot find an e-mail with the number. What shall I do?
Please refer below link :
Creative Cloud pricing and membership plans | Adobe Creative Cloud
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I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message
I am having the same experience. Did you find a solution??
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I have downloaded and installed Acrobat pro DC but its asking for a serial number of my previous version but I never had a previous version
you purchased an upgrade version of acrobat. if you don't have a qualifying product (previous acrobat version), you'll need to exchange.
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I joined monthly and when I try to install it asks for a serial number
I don't have a serial number, and the only two options are trial or serial number
I'm moving your question over to our installation forum.
For general Creative Cloud Membership questions, here is the FAQ link:
http://www.adobe.com/products/creativecloud/faq.html
-Dave -
I was using a 30 day trial of the lightroom 5 but decided to buy the full version. When I go to download it, it asks for 2 serial numbers but I only have 1?
you bought the upgrade version meaning you have a previously purchased lightroom. after entering your lr5 serial number you're being prompted for that previous version's serial number.
enter the correct number at the correct time and installation will proceed.
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When i try to buy an app from the app store it ask for my billing imformation and when i type everything in it tells me the imformation does not match my bank records. Ive also tried using my wifes card to buy apps and it says the same thing. Any ideas?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you putting in the address where the bank sends the monthly statement?
Apple's servers are very picky about the format of the address. If you live in the USA, then the server is expecting the style that the US Postal Service uses. One way to do this is to use the USPS ZIP Code lookup service;
https://tools.usps.com/go/ZipLookupAction!input.action
Enter the address to look up the ZIP code and then copy the exact USPS output into your iTunes account information. -
i'm trying to open the photoshop and it's asking for a serial number how can i gent a serial number for photoshop, i buy the photoshop here
What version of Photoshop are you using?
Did you purchase it outright, or do you have a subscription?
Gene -
I am trying to add a game to my sons I touch pad. It is a free game. It asks for verification of password and credit card info. Every time, it tells me that my time has expired. Help.
It asked me that too.Don't worry and just put it in. Itunes doesn't charge unless your son buys something. The password happens to me all the time. Credit card was only once. Just make sure your son knows not to buy anything without permission so he doesn't accidently charge you something.
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how i can create apple ID. i tried my best but get failed, bec it asking for Payment method again and again
If you don't want to give payment details then there are instructions on this page for how to create one (the instructions don't work for existing accounts) : http://support.apple.com/kb/HT2534 i.e. select a free app in the store and click on 'Create Apple ID' when 'buying' it
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I am trying to update my apps but it is asking for my card details and when i enter them it says my card was declined but i havent bought anything, can i see what the purchase is for?
Again, Apps will always be tied to the account from which they were purchased and will always have to be updated using that account.
Always, mean exactly that, always.
If you want them to be on your account then you need to buy them using your account. -
Hi. I am trying to buy Apperture as my trial version has expired. I cannot buy the full version as I get a message saying it is already installed. Do I have to remove the trial before I can buy it? When I launch Apperture, I follow the link "buy"
If you are purchasing from the Mac App store, then you would drag the trial version to the trash first and empty trash (since the trial version has expired).
Launch the Mac App store > sign in with your Apple ID > purchase Aperture (this is cheaper than the previous retail version many of us purchased anyway).
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I tried downloading a free app and it asked for my billing information and when I entered it, it said that there was a billing problem with a previous purchase and I have to update it. I keep updating it and it wont let me verify it and I cant get any apps even if they are free, and I just Deleted some apps to make room for my new upate!
The message says: "The payment method has been denied, try another method"
I'm living in the same country and city since I was born, so I don't think the location is the problem.
And yes, I paid with the card a meal in Burguer King today. And nothing more. -
I am trying to connect Garritan Personal Symphony to Logic Express and Garageband. A dialog box pops up and asks for plugin Garritan-P. Where do I find it and what do I do with it. I can't locate this plugin doing searches on any of the porgrams.
I'm not sure which version of Garritan Personal Orchestra you have or when you are getting a window pop-up, but check this link for starters:
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I am trying to install Lightroom and I am OK until it asks for a serial number. I purchased Lightroom from B&H and the have entered the seal number on the the B&H invoice. Nothing happens, not all the entry boxes are filled with the serial number that was provided by B&H. I looked for a serial number on and in the box it came in, nada. Need a bit of help here, what can I do?
RJ@Try to connect on Live chat one more time.
Still not connected , better to contact Adobe Phone Support
Click on Phone option and check once :
Contact Customer Care
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