I am trying to change my apple id password but I am not receiving The Email authentication: To access your information, we will the rescue email address on file for you.

Can anyone help me?

See Here.  Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
  Or Email Here  >  Apple  Support  iTunes Store  Contact
AlMc6 wrote:
... had to open a new apple id, but my iphone keeps prompting me to sign on to my old one..
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs  >  http://support.apple.com/kb/HT5622

Similar Messages

  • I am trying to change my Apple ID password but it keeps telling me that my security answers are wrong

    I keep trying to change my Apple ID password but I can't get past the security questions. Is there another way to get thru because I don't remember my exact answer from 8 years ago.

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107280)

  • I recently changed my Apple ID password, but it does not work on iCloud. How can I fix this?

    Yesterday I changed my Apple ID password. Now iCloud keeps popping up now and then telling me to log in. And I enter the new password and it doesn't work! I am 100% sure that I am entering the password correctly. That popping up of iCloud is so annoying

    Try to:
    1) Login on www.icloud.com and see if it works from there
    2) Remove you iCloud account from the Mac, and readd it
    3) Reset your password again: http://support.apple.com/kb/PH2617

  • HT204053 I changed my apple ID password but I cant log into icloud on my iphone. Why?

    I changed my apple ID password but I cant log into icloud on my iphone. Why?

    Welcome to the Apple Community.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • Basically my phone was in my bag an someone sent my mum an iMessage saying 'can't talk now... I'll ring later' off my iMessage. How is that possible? Is someone hackin my iPhone 4s? I change my Apple ID password but I'm terrified

    Basically my phone was in my bag an someone sent my mum an iMessage saying 'can't talk now... I'll ring later' off my iMessage. How is that possible? Is someone hackin my iPhone 4s? I change my Apple ID password but I'm terrified because someone is sending my mum messages off my account!

    Nothing to worry about. If you open Settings and scroll down and tap Phone, you will see "Respond with Text" and one of the standard replies on mine is "Can't talk right now ... I'll call you later." I would guess that a button got hit while in your bag.

  • I am trying to change my apple id Country. but it says " you have a store credit balance, you must spend your balance before you can change it." i don't wanna use it to change my country. by the way i can't update any of iPhone apps. need help

    I am trying to change my apple id Country. but it says " you have a store credit balance, you must spend your balance before you can change it." i don't wanna spend it to change my country. by the way i can't update any of iPhone apps. need help

    It's strange because I can change my AppleID country without this message.
    So what to do? Just try to do this again, but on another device. You may also erase cookies and history of your browser.
    I hope it will be helpful, good luck!

  • HT1338 Why when trying to change my apple ID password apple won't send the email with the change instructions?

    Why when trying to change my apple ID password apple won't send the email with the change instructions?

    There is a contact link.
    Apple ID Support

  • I want to change my apple id password but I forgot the security questions please help me some using my icloud I'd

    I want to change my apple id password but I forgot the security questions please help me some using my icloud I'd and if confirmation is must so please phone number is mine please send a code please help me my apple

    Welcome to the Apple community.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?

    I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account security Team.

  • I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?

    I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?

    Hello AndrewsAFCx,
    Thank you for using Apple Support Communities!
    If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    All the best,
    Sterling

  • I have recently changed my Apple ID password, but i now cant access my icloud with the new password, i thought the 2 were linked?

    i have recently changed my Apple ID password, but i now cant access my icloud with the new password, i thought the 2 were linked?

    Hi helenbeach,
    If you've recently made changes to your Apple ID, you may need to update or log out/log back in to some of the related services for those changes to take effect. You may find the following article helpful:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    Regards,
    - Brenden

  • HT5312 hi i need to change my apple id password but ive forgotten my rescue question answers and my rescue email id details , how can i change my password now

    hi i need to change my apple id password but ive forgotten my rescue question answers and my rescue email id details , how can i change my password now

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • How to change my apple id password, but i dont remember sequrity questions and i cant reach reset email

    how to change my apple id password, but i dont remember sequrity questions and i cant reach reset email

    Hi sisot,
    Thanks for visiting Apple Support Communities.
    You may find this article helpful with resetting your security questions:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    However, if you're not able to receive email to your rescue email address, you may need to contact iTunes Store Support:
    You'll need to contact iTunes Store support to have your questions and answers reset.
    After your password, security questions and answers are reset, I'd recommend providing a different rescue email address:
    You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    All the best,
    Jeremy

  • I want to change my apple id password but the verification email never appears at my mail.What can I do?

    I want to change my apple id password but the verification email never appears at my mail.Everything else works perfectly fine at my email account.Just the apple messages never show upWhat can I do?

    Hi Lara92,
    Thanks for visiting Apple Support Communities.
    If you haven't received an email at your rescue email address, or didn't provide a rescue email, you can contact iTunes Store Support for help. See this article for more information:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    You'll need to contact iTunes Store support to have your questions and answers reset.
    Best,
    Jeremy

  • I received an email from apple informing me that someone has signed in to icloud using my apple id so i immedietly changed my apple id password but i wonder if he could retreive any of my information of my icloud account?

    I received an email from apple informing me that someone has signed in to icloud using my apple id so i immedietly changed my apple id password but i wonder if he could retreive any of my information of my icloud account?

    Welcome to the Apple Community.
    Yes, that's possible.

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