I am trying to change the apple id password and the security questions don't seem to be right. How can I get by the security questions?

I am trying to change my apple password and it asks me 2 security questions.  The answer I gave are apparently not correct.  How do I get past this step?

For Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
          Ask to speak with the Account Security Team...
Or Email Here  >  Apple  Support  iTunes Store  Contact
More Info >  Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.

Similar Messages

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    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
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  • I have installed Itunes on my laptop. However, the apple store opens in German language. I need it in English. How can i change the language for istore through the itunes?

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  • HT5622 I have changed my apple id password and yet apple store refused to update my software with the error "The apple id has been disabled" pls help

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    Apple ID security issues -
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  • I changed my Apple ID password and validated it OK but when I try to update or download apps now it asks me to enter password and then says it's not been validated.  how do I get out of this?

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  • Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. Then I playing game I can se

    Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. When I playing game I can see what someone else trying connecting to my game And I don't know what to do.So if you can help me please? I don't wanna lose my game. 

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  • I downloaded acdsee camera flash (us$0.99) in Hong Kong's app store, but i cannot find it in the app store after i changed to another iphone. it seems that the app is no longer available in HK, how can I get back the app?

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    First make sure you are searching the name correctly.
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  • Apple ID.  My newly updated iPad 2 wants an email for the apple ID.  My apple ID is not an email address.  How can I get past the set-up screen?

    My newly updated iPad 2 wants an email for the apple ID.  My apple ID is not an email address.  How can I get past the set-up screen?
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  • Trying to purchase music, it sends me to verify my acct info, I do that hit done, it asks if I still want the purchase, I select Yes and it sends me back to verify billing information.  How can I get out of this darn loop and make my purchase?

    In itunes Store. Trying to purchase music, it sends me to verify my acct info, I do that, hit done, it asks if I still want the purchase, I select Yes and it sends me back to verify billing information.  How can I get out of this darn loop and make my purchase?

    Hi itunes for windows,
    If you are being repeatedly prompted to authorize iTunes, even after you have already done so, you may find the following article helpful:
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    Regards,
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  • Just changed my apple id password  and now I cant log into facetime

    I just changed my apple id password  and now I can't log into facetime, it doesnt accept my new password.

    Hey there caribbeanbeach,
    It sounds like you are not able to log into FaceTime after changing your Apple ID password. I would use these troubleshooting steps from the following article to help you troubleshoot the issue:
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/ts4185
    Activating FaceTime for Mac
    Use your Apple ID to register and use FaceTime. FaceTime registration validates your Apple ID and email address for use with FaceTime.
    If you are unable to activate FaceTime, try the following:
    Verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
    Check that your email address is verified in FaceTime > Preferences.If FaceTime > Preferences shows your email status as "verifying," follow the instructions in the verification email that was sent to complete the process.
    Toggle FaceTime off and on in FaceTime > Preferences.
    If still unable to Sign In follow the instructions in FaceTime, Game Center, Messages on OS X: Troubleshooting Sign in
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • How can I get past the questions, to change password

    How can I get past the questions, to change password

    Hello Cocoscafe
    If you have a rescue email address setup in your Apple ID profile, then you can reset the security questions. You would need to know those answers to get passed the screen to log in and verify.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
    Regards,
    -Norm G.

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