I am trying to connect IMAC OSx 10.9.4 to Suddenlink thru ethernet connection in New Bern NC. No luck. Any hints?

If you bring up Safari browser, and go to www.google.com, does it give you an error?
It is possible that you are not getting DNS. From the OSX terminal can you run the following two commands
1. dig www.google.com
2. ifconfig en0
3. ifconfig en1
4. ping -c 3 www.google.com
1. Example output...
; <<>> DiG 9.8.3-P1 <<>> www.google.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 44161
;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;www.google.com. IN A
;; ANSWER SECTION:
www.google.com. 92 IN A 173.194.121.18
www.google.com. 92 IN A 173.194.121.20
www.google.com. 92 IN A 173.194.121.16
www.google.com. 92 IN A 173.194.121.17
www.google.com. 92 IN A 173.194.121.19
;; Query time: 43 msec
;; SERVER: 192.168.1.1#53(192.168.1.1)
;; WHEN: Sat Sep 6 17:19:56 2014
;; MSG SIZE rcvd: 112
Example output for commands 2 and 3
ifconfig en0
en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
ether b8:e8:56:35:bf:e2
inet6 fe80::bae8:56ff:fe35:bfe2%en0 prefixlen 64 scopeid 0x4
inet 192.168.1.9 netmask 0xffffff00 broadcast 192.168.1.255
nd6 options=1<PERFORMNUD>
media: autoselect
status: active
ifconfig en1
en1: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
options=60<TSO4,TSO6>
ether 72:00:00:79:ee:b0
media: autoselect <full-duplex>
status: inactive
Example output of 4.
ping -c 3 www.google.com
PING www.google.com (173.194.121.18): 56 data bytes
64 bytes from 173.194.121.18: icmp_seq=0 ttl=250 time=9.049 ms
64 bytes from 173.194.121.18: icmp_seq=1 ttl=250 time=10.568 ms
64 bytes from 173.194.121.18: icmp_seq=2 ttl=250 time=9.393 ms
--- www.google.com ping statistics ---
3 packets transmitted, 3 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 9.049/9.670/10.568/0.650 ms

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pariswd wrote:
Hello Lenovo? Are you hearing us?
Welcome to the forum!
Yes, some Lenovo employees do read and post to this forum. Mark is quite active, and several others post as well. In addition, there are lurkers who just read without making public comments although sometimes they ask the mod team to either gather more information or pass along advice.
However, here are the expectations of their participation from the Welcome message:
These communities have been created to provide a high quality atmosphere in which users of Lenovo products and services may share experiences and expertise. While members from Lenovo may participate at intervals to engage in the discussions and offer advice and suggestions, this forum is not designed as a dedicated and staffed support channel.
The bottom line is there's no guarantee that you will get an answer to a question here directly from Lenovo.
On the other hand, you just might! ;-)
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Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I am not a Lenovo Employee.
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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This question was solved.
View Solution.

Hi,
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