I am trying to install my newly download photoshop elements 12.  I have the serial no but the pop up

I am trying to install my newly downloaded photoshop elements 12.  I  have the serial number but the pop up screen is not allowing either the 1st 6 numbers or last 6 numbers to be entere to start the installation.  I have registered the product OK.  What is the problem?

Does it begin with 1057? If not, it's a redemption code. In which case, see here:
Redemption Code Help
If it is a serial number, go to system preferences>security & privacy>firewall>firewall options and be sure that PSE is allowed to call out.

Similar Messages

  • My computer recently crashed & i need to download my elements 13 i have my serial number but forgot password tried copy & paste to reset but which website ?

    my computer recently crashed & i need to download my elements 13 i have my serial number but forgot password tried copy & paste to reset but which website ?

    Go to the main page of adobe.com and sign out if you're already signed in there. Then click Sign In at the upper right of the page. In the next page you will see a Forgot Password link:

  • Trying to install older version of photoshop elements on new windows 7 computer with internet explorer 11. Install program does not recognize windows explorer 11. What can I do

    trying to install older version of photoshop elements on new windows 7 computer with internet explorer 11. Install program does not recognize windows explorer 11. What can I do

    HI Bill,
    Did you set Internet Explorer as the default browser? If not the set it as the default. Check to see if you can do custom install
    Thanks
    Scott
    Here is the system req.
    Photoshop Elements 6.0
    Windows
    Intel Pentium 4, Pentium M, or Intel Centrino 1.3 GHz (or compatible) processor
    Microsoft Windows XP with Service Pack 2 or Windows Vista
    256 MB of RAM (512 MB recommended)
    1.5 GB of available hard-disk space
    Color monitor with 16-bit color video card
    1024 x 768 monitor resolution at 96 dpi or less
    Microsoft DirectX 9 compatible display driver
    CD-ROM drive
    Web features require Microsoft Internet Explorer 6, Netscape Navigator 7.0, or Mozilla Firefox 1.5
    Languages

  • HI there, i purchased CS5 Photoshop back in 2010, and had to format my mac.  Now i need to download my CS5 again, but cannot find the download files.  Where can i find the download of CS5? I have my serial code but cannot find the download.

    HI there, i purchased CS5 Photoshop back in 2010, and had to format my mac.  Now i need to download my CS5 again, but cannot find the download files.  Where can i find the download of CS5? I have my serial code but cannot find the download.Downloading, Installing, Setting Up

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I purchased and own photoshop elements 11 and have a serial number how can I download it provide me with steps

    I purchased and own photoshop elements 11 and have a serial number how can I download it provide me with steps

    PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 11: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

  • Hi, Trying to buy an upgrade of photoshop elements, however, when I go to any of the pages it comes up with an error - 413  Header Length too Large.

    Hi, Trying to buy an upgrade of photoshop elements, however, when I go to any of the pages it comes up with an error - 413  Header Length too Large.

    Hi Johnson,
    the maximum request size is 10000 characters. To translate larger documents you'll need to break them into smaller chunks. When using the HTML mode, make sure you send a complete element, for instance the whole <p> element up to and including the </p>.
    Also make sure not to break requests in the middle of a sentence. Translator needs whole sentences to translate. You can use the BreakSentences method to find sentence boundaries. Breaksentences is also subject to the 10000 character request size limit.
    Let us know if this helps,
    Chris Wendt
    Microsoft Translator

  • I downloaded Photoshop Elements 10 on to my new computer but smudge tool missing

    I downloaded Photoshop Elements 10 on to my new computer but smudge tool is now missing.  How do I get it?

    Make sure your in the Full Edit mode and then you can press Shift+R to cycle through the tools that are in the same slot as the Smudge Tool.
    Or click and hold on the Blur, Sharpen or Smudge icon in the toolbox to see the Smudge Tool

  • Computer tries to configire fax and also tries to set-up or download photoshop elements.

    computer on start-up keeps trying to configure fax also something with photoshop elements.IT DOES THIS EVERY TIME I TURN ON COMP. i have to cancel it's attempts multiple times . i have windows xp and want to stop these laboring attempts which were never necessary before and make no difference now except for to slow down start-up and my ability to get onto internet. i can still print , fax , etc. , but cannot understand why this is occurring . HOW CAN I STOP MY WINDOWS INSTALLER ON WINDOWS XP FROM TRYING TO CONFIGURING FAX AND PHOTOSHOP ELEMENTS ????

    Hi,
    Please provide some more details, it will not be easy to resovle such a software issue without any details.
    Be sure to clarify the following information:
    -  your printer model.
    - What security software you are using.
    - Is the printer connected via USb or through the network?
    - Attaching a screenshot of the error message will be a hreat help to better understand a such.
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • I'm signed in, I have my serial number, but the system won't allow me to access the server to download a replacement for my premiere eolements 10. What am I doing wrong?

    I lost my hard drive and am replacing a lot orf software on the new one.software. Bah!
    But Adobe premiere 10 won't allow me to access the server to download a replacemet.
    What am I doing wrong?

    Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different browser.
    PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 10: http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l

  • Please help me to download Photoshop Elements 12 which I purchased this evening but failed to downlo

    I purchased Photoshop Elements 12 this evening but failed to download successfuly. Help?

    here you go, http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
    download the trial and activate to full with your serial number.

  • Just attempted to download photoshop elements 13 onto my macbook-pro and get the message when attempting to open 'identity of developer cannot be confirmed'

    This was a pre-paid download card - could it be a problem with the card?

    could it be a problem with the card?
    No. It's the Gatekeeper feature in Apple's OS X operating system asking if the software is trustworthy and should be installed.

  • Photoshop elements 11 trial ? cant get anything but the assistant to download

    may have to try a different brand ? the main thing i need is to see if i can do the types of fonts i want , 3d and  stuff like that on my phots that i make into posters  . am i wasting my time with  this ? according to the photoshop cs6  , my windows vista is not compatible ?  what should i do ?

    I am sorry Tedevansphotos are you asking how to work with text in Photoshop Elements?  Perhaps if you can narrow down your inquiry?

  • Download photoshop elements in 2 parts

    Hello:
    I have signed into Adobe.  I would like to download photoshop elements 10 and have a serial number for it in products.  I have clicked on open rather than save to download the 1st part.  How do I make sure part 2 goes with part 1?  or what do I do with part 2?
    Sandra

    save both parts.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Downloaded photoshop elements.  How do I install and run it?  PS Asst. did not automatically run it.

    How to install and run downloaded Photoshop Elements on Vista?  Downloaded it successfully but can not get it to run.

    Double clicking the downloaded .exe file is the normal procedure.
    What have you tried and what was the result? Any error messages?

  • I have tried to download photoshop elements x 5 times and keep getting this message "the file archive part of photoshop elements is missing....."

    I have tried to download photoshop elements x 5 times and keep getting message "the file archive part of photoshop is missing...."

    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 11: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

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