I am trying to update my iPhone 3gs. Every time the download is complete, the connection "times out". Can somebody help me please?

My connection times out everytime the installation for the software update is complete. I have tried multiple times ans still the same thing happens. Can somebosy help me please?

Yes it does matter whether you're doing an update or an upgrade. To find out which, under the Apple menu, select About this Mac. It will tell you which OS you currently have installed. Since it didn't come originally with OS 10.9, if About this Mac says it's 10.7.X or 10.8.X, you'll need to go to the Apple App Store program and download Mavericks (which is Mac OS X 10.9) and run the installer. If it does say you have 10.9, see if it says 10.9.1, since you might have Software Update set to install updates automatically. Otherwise, are you running Software Update and that's when the circle is spinning constantly?
BTW, are you sure you want to upgrade to Mavericks (if that's what you're doing)? Check on the Mavericks forum to see the problems users are having with it.

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