I am unable to covert a pdf to word. I get;"A error occured when trying to access the service

I am unable to convert a pdf to a word doc. I get, "An error occured when trying to access the service"

This is the Reader forum, and your question seems to be related with ExportPDF. If it does, you should ask here:
http://forums.adobe.com/community/exportpdf

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Using Acrobat 11.0.10 Win7 64 bit - cannot convert PDF to word, message states "an error occurred while trying to access the service", worked 2 days ago, please advise

Also get an error trying to log out of ExportPDF. I know this issue has been ongoing since last year. Does anyone have a verified solution? Thanks.

Hi jamess8859203,
We have seen this particular error when signing in from Adobe Reader. Are you able to log in via the web interface at https://cloud.acrobat.com?
Best,
Sara

When i try to convert from PDF to word it says "an error occurred while trying to access the system". I've paid for this what is going on?!

When i try to convert from PDF to word it says "an error occurred while trying to access the system". I've paid for this what is going on?!

Hi,
I have the same problem. Here is the screenshot of the error and I am using Windows 7 and Adobe Reader XI version 11.0.10.

Bought the Adobe export package and tried to export a PDF to Excel and I can only get "error occured when trying to access the service"

Cannot get any exports to work on PDF's after I bought the membership? Any help?

Hi Dylan,
Are you trying to access the service from Acrobat Reader?
Try using the link: https://cloud.acrobat.com/exportpdf sign in with your Adobe ID and try to convert a pdf to doc and check if that works for you.
Regards,
Rave

I am using Adobe Reader with paid up service through May 2015. When I attempt to convert a file from PDF or to PDF, I get the message "An error occured while trying to access the service. What do I need to do to access the service paid for?

I am using Adobe Reader with paid up service through May 2015. When I attempt to convert a file either to PDF or from PDF, I get the error message, "An error occurred while trying to access the service". What do I need to do to get access to the service I have paid for?

Hi DeaconTomColorado,
Please see "Error occurred when trying to access this service" when logging on to Acrobat.com.
Adobe has just released an update to Adobe Reader, so if you're accessing the service via Reader, please let us know whether the update helps resolve the issue.
Best,
Sara

I cannot convert my pdf files to word. I keep getting an error message that "an error occurred while trying to access the service"?

I cannot convert my pdf files to word. I keep getting an error message that "an error occurred while trying to access the service"?

See if anything in here helps: https://forums.adobe.com/docs/DOC-1831
[topic moved to ExportPDF forum]

I purchased the Adobe PDF Pack but it won't allow me to convert any files to pdf or combine multiple files to into 1 pdf form. It keeps saying "Error occurred while trying to access the file". WHY

I purchased the Adobe PDF Pack for $7.50/month (or $89.99/yr) but it won't allow me to convert any files to pdf or combine multiple files into 1 pdf form. It keeps saying "An error occurred while trying to access the service". WHY is this happening & How can I fix it?

Hi hpmg,
It seems you are trying to access the service via Adobe Reader. Make sure you are signed in with your Adobe ID. Is Reader updated to the latest patch v 11.0.09?
It might be possible that a firewall or antivirus might be breaking the connectivity from Reader to the server.
Try accessing the service from the browser: https://cloud.acrobat.com/exportpdf and check if that works for you.
Regards,
Rave

I am trying to convert PDF to word. With my PC I get a message "Error occurred while trying to access the service. It worked fine for a long time. Has been doing this for days now with all files i try to convert.

I am trying to convert PDF to Word with Adobe Export PDF on my PC. I get the message " error occurred while trying to access service". Has worked fine in past. Has been doing this for a few days now on all files i try to convert. Any ideas?? Thanks

Hi bert090909,
Are you trying to convert your files from within Adobe Reader? If so, please make sure that you have the most current version by choosing Help > Check for Updates. Earlier versions of Reader could cause the specific error that you're reporting.
Please let us know how it goes.
Best,
Sara

While trying to convert pdf to word--keep getting message "an error occurred while trying to access the service" Could I get some help please?

Could I get some help with this?

Hi Shelly,
Are you trying to log in to ExportPDF from Reader? If so, please make sure that you have the most current version by choosing Help > Check for Updates in Reader. You should be using version 11.0.07 (Mac OS) or 11.0.08 (Windows)--earlier versions caused this sign-in error that you're seeing.
Let us know how it goes!
Best,
Sara

"An error occurred while trying to access the service" when exporting pdf to word doc

My internet connection is fine, and the export process works occasionally, but of course I need to export multiple documents. Anyone know what's going wrong?

I can't access my cloud account on the app in my ipad, or my pc the acrobat reader. It is frustrating and I need the files NOW! what shall I do? never trust your service again?

I receive a message saying "An error occurred while trying to access the service," when I attempt to convert PDF to word.

What Can I do to fix this issue?

Contact Customer Care - click on the blue Still need help? button to chat with an agent.
[topic moved to ExportPDF forum]

Im trying to convert a PDF into an excel document and I keep getting an error message that reads "An error has occurred while trying to access the service". WHat am I doing wrong?

Im trying to convert a PDF into an excel document and I keep getting an error message that reads "An error has occurred while trying to access the service". WHat am I doing wrong?

it seems my subscription had expired so I signed up again.. It was still having trouble so I repeated the sign up process again.. Then it worked perfectly.. Unfortunately, I think I just subscribed twice and need to cancel one of them. Ugh. Such a pain when I'm trying to get this project completed. I'll be canceling at least one of the subscriptions in the morning. Adobe is not my favorite company right now. None of this was intuitive. And trying to get help was an absolute waste of an hour.
Regards,
Nathaniel
[removed by moderator]

When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service" Never had problems before how can it be fixed

When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service" Never had problems before how can it be fixed??

It appears that you have a subscription to one of Adobe's online subscription sersvices.
Here, you have a user-2-user forum for users of the free desktop PDF viewer Adobe Reader.
Some resources for following up with question about Adobe online services.
To contact support for acrobat.com subscription services:
https://www.acrobat.com/misc/en/contact-support.html
Other links to support:
http://helpx.adobe.com/contact.html
http://helpx.adobe.com/support.html
contact Adobe Customer Care on Twitter @AdobeCare.
Phone support (for a fee - have credit card ready)
800-833-6687, Mon - Fri, 5AM - 7PM PT
Be well...

I am trying to convert a pdf to Word and keep receiving an error message "an error occurred while trying to acess the service". Any suggestions?

I am trying to convert a pdf to Word and keep receiving an error message "an error occurred while trying to acess the service". Any suggestions?

Hi lee,
Are you still facing this issue?
Did you tried accessing the service using the browser : http://cloud.acrobat.com/exportpdf
Regards,
Rahul

I keep getting this error message when trying to access thew internet:Unable to connect

I have been using Firefox for years. Then all of a sudden it just quit working. I get Unable to connect. See below.
Firefox can't establish a connection to the server at search.yahoo.com.
or any other website. Help!

You can try to reset (power off/on) the router.
Are you using a proxy or a direct connection?
Check the connection settings.
*Tools > Options > Advanced > Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
*https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can

I am unable to covert a pdf to word. I get;"A error occured when trying to access the service

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