I am using Adobe Reader with paid up service through May 2015. When I attempt to convert a file from PDF or to PDF, I get the message "An error occured while trying to access the service. What do I need to do to access the service paid for?

I am using Adobe Reader with paid up service through May 2015. When I attempt to convert a file either to PDF or from PDF, I get the error message, "An error occurred while trying to access the service". What do I need to do to get access to the service I have paid for?

Hi DeaconTomColorado,
Please see "Error occurred when trying to access this service" when logging on to Acrobat.com.
Adobe has just released an update to Adobe Reader, so if you're accessing the service via Reader, please let us know whether the update helps resolve the issue.
Best,
Sara

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Adobe Reader is free; but you may have paid for the ExportPDF service.
Contact Adobe Customer Care and click on the Still need help? button to chat with an agent.
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Alice, you are very kind. I am in the Pacific NW - so PST is my time zone. It's past midnight here.
There are a few ways to contact them:
https://www.acrobat.com/misc/en/contact-support.html
or:
http://forums.adobe.com/docs/DOC-1515 if you scroll down it gives you the option...
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Receive error message "An error occurred while trying to access the service" when I try to convert a file?

When I attempt to convert a file, either to PDF or from PDF I receive the error message "An error occurred while trying to access the service" what can I do to resolve? I already applied updates and attempted to fix?

You could always sign into Acrobat.com directly and use the service through the web site if it's a critical need.

Keep getting error message"an error occured while trying to access the service"

I convert a pdf file to word every week, but today I keep getting the following error message
"an error occurred while trying to access the service"
Why is this happening?

[topic moved to Acrobat.com Services forum]

When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service" Never had problems before how can it be fixed

When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service" Never had problems before how can it be fixed??

It appears that you have a subscription to one of Adobe's online subscription sersvices.
Here, you have a user-2-user forum for users of the free desktop PDF viewer Adobe Reader.
Some resources for following up with question about Adobe online services.
To contact support for acrobat.com subscription services:
https://www.acrobat.com/misc/en/contact-support.html
Other links to support:
http://helpx.adobe.com/contact.html
http://helpx.adobe.com/support.html
contact Adobe Customer Care on Twitter @AdobeCare.
Phone support (for a fee - have credit card ready)
800-833-6687, Mon - Fri, 5AM - 7PM PT
Be well...

I am trying to convert a pdf to Word and keep receiving an error message "an error occurred while trying to acess the service". Any suggestions?

I am trying to convert a pdf to Word and keep receiving an error message "an error occurred while trying to acess the service". Any suggestions?

Hi lee,
Are you still facing this issue?
Did you tried accessing the service using the browser : http://cloud.acrobat.com/exportpdf
Regards,
Rahul

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It sounds as though you just need to install the latest Reader update. Please choose Help > Check for Updates in Reader and install the latest update. An update to Reader 11.0.07 resolves this sign-in issue.
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Hi tkam,
I think I may have just the answer you're looking for. If you're converting from within Adobe Reader, please choose Help > Check for Updates and install any available updates. This error was resolved in the most recent Reader update. (You can also try signing in directly via the ExportPDF website at https://cloud.acrobat.com/exportpdf.)
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Sorry to hear your Adobe experience has been less than stellar. I'll try to help...
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I am using Adobe Reader with paid up service through May 2015. When I attempt to convert a file from PDF or to PDF, I get the message "An error occured while trying to access the service. What do I need to do to access the service paid for?

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