I am unable to reinstall Acrobat Professional 7.

I have CS 2 Premium.  I uninstalled Acrobat Professional 7 (AP 7) via Windows.  When I try to reinstall it, either through Windows or directly from the CD, it acts as if it is successful, but is not.  I uninstalled the entire suite and reinstalled, and everything but AP 7 reinstalled.  Any help out there?

Bill,
Thanks for the guidance, but unfortunately I still haven't been successful. Here's what I did:
*Downloaded and installed the Windows Registry Cleanup utility.
*Uninstalled all installed components of Adobe CS 2 Premium using the distribution CD directly, not the Windows Add/Remove programs utility.
*Used the Windows Add/Remove programs to uninstall the separately installed Adobe Reader 7.
*Deleted the relevant Adobe entries in the registry with the Cleanup utility.
*Deleted the Adobe folder in the Programs directory, but, at first it would not allow me to delete the highest level folder telling me a .dll was being used by another program. I deleted what I could and then rebooted.  When I tried again, it allowed me to delete the remaining folders.
*I rebooted again.
*I then reinstalled only three of the Adobe components directly from the distribution CDs: Acrobat Pro 7, Illustrator, and Photoshop.
*Only Illustrator and Photoshop installed, although, Illustrator also is faulty as I am unable to save files.
*I'm beginning to think I need to re-install my operating system!  What do you think?
Nick

Similar Messages

  • Reinstall Acrobat Professional 8 on new computer

    The old laptop was replaced and all programs were unistalled. I need to get my Acrobat 8 Pro on my new laptop...Foxit is driving me crazy!!

    I am afraid but you need to upgrade to Acrobat X.

  • Need to reinstall Acrobat 7.1 Pro on Panther

    I'm running OS X 10.3.9 and meet all other system and hardware requirements for CS2.3 Premium, which I recently purchased and installed.
    The instructions for CS 2.3 Premium installation said to skip Acrobat 7 Pro and install Acrobat 8 after the Suite install.
    Word-for-word from the instructions:
    4. Select the components you would like to install, except Adobe Acrobat 7.0 Professional, and click Continue ...
    7. ...insert the Creative Suite 2.3 Premium Upgrade with Acrobat 8 Professional DVD.
    8. Copy the Acrobat 8 Professional folder onto your hard disk ...
    My set of 4 disks had no options for a custom install, so I proceeded to install everything and uninstalled 7 later, then installed 8 as instructed.
    When I realized Acrobat 8 won't run on Panther, it was too late. In the Read Me file on the Acrobat 8 disk, it said I would need 10.4.3 or higher. Why wasn't this stated in the initial Suite install instructions?
    There's some misleading info here. I opened a case with Adobe, and the case was "Withdrawn." Here's the response I got:
    "A Technical Support specialist has reviewed your support request. We regret to inform you that complimentary support for Adobe Creative Suite 2.0 Is not available and/or has expired." (Form letter?)
    But they kindly provided a link for service contract sign-up. I also received an email promoting new products...
    I have already run an uninstall for Acrobat 8 and ferreted out and trashed all Acrobat 7 files using Adobe's instructions on this site.
    Is there a way to reinstall Acrobat Professional 7 without moving the entire Suite to the trash as described in the Adobe Creative Suite "Read Me First" file?
    When I put in the Suite install disk, I get this message after entering my admin. password:
    "The application Adobe Installer has unexpectedly quit"
    Could my disks be defective after only one use?
    I also ran some maintenance and found out I have a corrupt user Pref:
    /Users/USERNAME/Library/Preferences/com.adobe.ami.installer.plis
    (No "t" at the end on log report)
    I've searched this site and haven't seen that anyone has had a similar problem. Does any of this sound familiar? Any words of wisdom?
    If it helps ...
    Current hardware/software:
    G4 450 APG, with 1.75 GB memory.
    Hard drive (new, Maxtor STM320080A) OS X 10.3.9 on the 1st partition (98.18 GB) OS 9.2.1 on the 2nd partition (29.92 GB)
    Purchased & installed CS 2.3 shortly after replacing hard drive and installing Panther.

    Thank you for your input. I realize now that the problem is bigger than that. I've done a lot of research since I wrote the initial post, and I think there are compatibility issues.
    All my other CS2.3 applications erred out after uninstalling Acrobat 8 and the remnants of 7. After doing some research, I found that when installing from the Suite, some programs have shared files that can be deleted unintentionally after uninstalling individual apps.
    I ended up deleting the entire CS2.3 Suite.
    In the CS2 Read Me First file, that the recommended OSes for CS2.3 are Mac OS X v.10.2.8 through v.10.3.8 (10.3.4 through 10.3.8 recommended; G5 requires v.10.3 or later.) 10.3.9 is never mentioned. I was sure my OS was compatible when I purchased the Suite. Wrong, obviously!
    The packaging on the Suite says 10.4.3 is required. The upgrade disk in the Suite for Acrobat 8 is the only app. that requires 10.4.3. If you follow the Suite installation instructions, it says NOT to install Acrobat 7. There is no word about system compatibility on the initial Suite instructions, and Read Me First files weren't updated with the Suite package (I'm sure the "Premium" marketing didn't included thatjust a repackaging of the original Suite with some add-ons.)
    I have decided to reformat my hard drive and install OS 10.4.3.
    There are also upgrades and patches available on Adobe's site that need to be made to ALL the CS2 applications. I have downloaded these and will save them outside of my machine so I can update as soon as I reinstall CS2 on the reformatted drive.
    Many sites I've gone to show numerous problems with the CS2 Suite (CS3, too), many due to different issues than mine.
    I still welcome any feedback about this and if there's anything I've overlooked, please comment.
    I hope someone can learn from my mistake. This takes a lot of time and research, and I guess I didn't expect it to be this troublesome! And I am still researching ...

  • How do I re-install Acrobat Professional on new laptop I have registered serial #

    Hello,
    I purchased Adobe Acrobat in 2011 and am registered on ADOBEs website with serial number. I have since had to upgrade laptop but now I can not find a link to reinstall Acrobate Professional 10. I have looked in the "my orders" page but there is nothing there.
    Thanks,
    Mike

    Hi mikermonson,
    Please find the direct link to download Acrobat 10 Pro: http://prodesigntools.com/adobe-acrobat-x-10-pro-reader-suite-direct-download-links-ddl.ht ml .
    Kindly follow the very important instructions before download.
    Regards,
    Romit Sinha

  • Do I need to follow a procedure for reinstalling acrobat 7.0 professional?

    I need to perform a system recovery on my laptop and I wonder if I am going to have any issues reinstalling acrobat 7.0 professional.

    Or if you can deactivate before the recovery it might do the job. Sometimes a recovery is not needed, but you can reinstall the OS without recovery. To do that you will find instructions on the new, but if you follow the install button rather than recovery you should reach a screen that gives you a choice to reinstall or repair. The repair is more likely what you want. In that case, system files are replaced, but your system retains most other parts of your setup.
    Here is a link with directions for XP (Note the page where it says to NOT use the restore). http://pcsupport.about.com/od/operatingsystems/ss/instxprepair1.htm
    Similar processes are available for Win 7. The steps that MicroSoft provides that suggest to use Restore to repair your machine are misleading. The repair you want is part of the install process (review the screen shots in the line). I have done this several times and it is a life saver for someone like me who has a lot of software that is not part of the original installation included in the system -- in fact most of the software I use regularly.

  • CS6 - Acrobat quits working. Even after uninstall, unable to reinstall.

    I've been through this process a couple of times, but now Adobe won't help fix it.  I have CS6 Design and Web Premium. Randomly anything associated with Acrobat X won't work/do anything. It almost pretends to open for a second, but then nothing happens. In the past I've had to reinstall, but now that isn't working either. Below is the error log from the installation. Why does this keep happening?  How do I get it up and running again?
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DW065, DW066 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 2 warning(s)
    WARNING: DW065: Display requirements not met for {402F6F2E-5683-491C-977D-0CA599A07CAF} CS6 Design and Web Premium 6.0.0.0
    WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: Error 1310.Error writing to file: C:\Config.Msi\PF31AD.tmp.   Verify that you have access to that directory.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\PF31AD.tmp.   Verify that you have access to that directory.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Acrobat Professional: Install failed
    System Requirements

    Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5

  • Hi, how do I download acrobat professional 7?  I can't find a link for Mac. I reinstalled CS2 (as my old G4 Powerbook needed reinstalling), but it didn't install instal Acrobat or Distiller.  Adobe don't seem to have any contact mechanism.

    Hi, how do I download the replace CS2 acrobat professional 7?  I can't find a link for Mac. I reinstalled CS2 from adobe (as my old G4 Powerbook needed reinstalling), but it didn't install instal Acrobat or Distiller.  Adobe don't seem to have any contact mechanism.
    I put my old acrobat back onto my machine (from a backup made before reformatting) but it wants the box serial number.  when I did that however, the replacement CS2 photoshop, etc, wouldn't work, so I had to install it again, but then, you guessed it - acrobat won't work again.

    Hello Alan,
    Acrobat 7 is older version. Refer below link for more information and how to download.
    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
    Adobe has made earlier versions available for customer's convenience.
    Hope all will go well !!

  • Reinstalling Adobe Acrobat Professional on a new laptop

    Can I uninstall Acrobat Professional X from my old laptop and reinstall on my new machine and what is the correct procedure for doing so?

    In any case, you will need the installation files. I hope you have the CD or backup up your download and well as writing down the serial number. If you registered, Adobe can help you on the latter.
    The procedure would be the following:
    1. Deactivate the current version.
    2. Uninstall the current version.
    3. Install Acrobat on the new laptop.
    4. Start Acrobat and activate it.
    5. Do the updates and reboot.
    Since you have AA X, there may be some issues if you got Win8, not sure.

  • How can I reinstall adobe acrobat professional 9?

    How can I reinstall adobe acrobat professional 9?

    We purchased it from a website...I'm not sure which one but I can look up my account on adobe.com and get the serial number.  I had to uninstall adobe 9 professional because it was messing up when I printed to adobe.  Now I need to reinstall adobe 9 professional

  • After reinstalling Acrobat 8 professional on new Windows 7, I occasionally get a notice that I need to Register the product but the Registration always fails; how do I resolve?

    After reinstalling Acrobat 8 professional on new Windows 7, I occasionally get a notice that I need to Register the product but the Registration always fails; how do I resolve?

    Please refer to : http://helpx.adobe.com/acrobat/kb/prompted-register-repeatedly-acrobat-8.html
    Regards,
    Anoop

  • Unable to download Adobe Acrobat Professional

    I tried to download Adobe Acrobat Professional's 30 day trial
    on the Adobe website, but when I clicked "download," I received an
    error message that said "user not authorized to use this page, this
    is an attempt to debugg." Please check your coldfusion settings or
    search the knowledge base." Then when I logged in to my e-mail and
    clicked on the link to see if I could download there instead, I
    received a page that said "page does not exist." I went to the
    support center on Adobe, but they were not able to help me. Are
    there any other options that may help me so that I can download the
    software?

    I'm trying to download Adobe Acrobat 3D version 8, when i select the English, and try to dowload it takes me to another page saying Sorry, this page is not available   Error returned: 404.
    Adobe sent me an email with this link to download http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat%5F3d&vk=22ECD3876CE2

  • Unable to make Acrobat 8 (Professional) comments permanent

    I have made  several comments on an Acrobat PDF. Now I would like tell Acrobat 8 to save the file including making all the comments permanent, i.e. showing no comments but with the comments as part of the original document. Is this possible? I'm running Acrobat Professional on a Macintosh.

    This forum is about problems with the forum itself.  For Acrobat questions check out this link.  http://forums.adobe.com/community/acrobat

  • Cannot update Acrobat Professional 9.0.0

    My situation: I have bought Adobe Acrobat Pro (version 8) for Max OSX and later on bought an update to version 9 (Acrobat Professional). However I am unable to update the software as I keep on receiving the message that the software is not in it's original configuration (plugins are missing). I should fix that problem which could be done by reinstalling the software. However, that advise did not work for me.
    When I select the REPAIR-option (my version is in Dutch, I don't know if REPAIR is the menu-item in the English version, but it is an option found in the HELP-menu) in version 8, there is nothing to be repaired. In version 9 I can repair the Adobe PDFViewer Safari-plugin and the Adobe PDF Printer plugin. After repairing those plugins, I receive a pop-up confirming that everything is repaired. However: the update is still not being installed and when I ask to REPAIR again, it appears that the same plugins still need to be repaired.
    So: it seems to be the case that I am unable to repair those 2 plugins in version 9.
    Is one of you familiar with this problem? If so, (how) did you fix this problem?
    Best regards,
    M.

    And... the problem is solved!!! Thank you VERY much
    Fixing the permissions did the trick! At first I was doubtfull as the uninstaller from Adobe even refused to uninstall Adobe 9 (I then decided to just put the app-folder in the trash bin). But after deleting Adobe 9, fixing permissions and reinstalling the software, I was able to update to version 9.1.2.
    Best regards,
    dsm314

  • SERIOUS ADOBE ACROBAT PROFESSIONAL 8 ERROR

    Hi
    I am using (or TRYING to use!) Adobe Acrobat Professional 8.
    But every time it loads up I receive the following pop-up message:
    "A serious error has been detected and Adobe Acrobat 8 Professional cannot continue. Please re-install the application and try again."
    I click OK, and then another message appears:
    "Acrobat.exe - Application Error
    The instruction at "0x05bf1243" referenced memory at "0x12284e88". The memory could not be "written".
    Click on OK to terminate the program"
    I have tried uninstalling and re-installing but the error comes back!
    What can I do?? Can ANYONE help?!!

    I've been watching this thread hoping to find an answer to nearly the same issue... "Acrobat Cannot Continue At This Time Until You Open Photoshop" (?)
    It doesn't matter which application I open... Acrobat is worhtless and closes in roughly 5 seconds. Hard to believe Adobe's been unable to duplicate this in-house? Now I'm afraid to uninstall it and reinstall ver. 7. I already had to FORMAT my Vista install and deal with Microsoft requiring personal information before allowing me to authorize my copy of Vista Ultimate a second time, just to get Photoshop CS3 installed on my PC following the beta fiasco.
    And to think I installed Vista in the first place because I wanted to be able to use Bridge 2.0....
    Jeff, why couldn't there have been a list of files and registry entries to be removed posted? Some sort of procedure to help out those of us that didn't install the Photoshop beta to the default drive or directory? The WinClean tool did NOT work for me, (or several others I'm aware of).
    As it looks, the same thing is happening now with Acrobat 8. Those of us with problems are out of luck after spending a lot of money on a productivity suite of tools. After all the problems I had with getting Photoshop CS3 on my computer from Creative Suite, I installed it from a stand-alone version before installing the rest of the suite to gain use of Dreamweaver, etc., (which ALSO crashes my entire system every 2nd or 3rd time I use it!).
    I don't mean to be ragging on it, but I am a bit confused after using Adobe products for as long as they've been around...
    Thanks.

  • Acrobat Professional 9.2 and Epson Artisan 810 All-in-One

    Acrobat is unable to initiate a scan from my new Epson Artificat all in one. I previously had an HP 6300 series all in one and had no problems with this device. My O/S is Windows 7 Professional.
    I am able to initiate a scan from Adobe Photoshop Elements 7.0 (along with other programs), so the problem is not with the device installation. I can also scan to a PDF from the device, or using the device's native scanning program, just not from inside of Acrobat.
    When I try to scan, I get a message that Epson Scan cannot be started (from the Epson program, follow by an Acrobat message box saying that "Either the scanner driver is not installed, or thescanner is not connected". Both are wrong - drivers are installed, and the scanner is connected via Ethernet connection to my router.
    I also clicked on Configure Presets and selected the scanner from the drop down list (it is the only choice). I got the same Epson error message, followed by an Adobe message box saying "Acrobat could not communicate to this device".
    This is happening on my Gateway laptop. Strangely enough, I also installed the same Epson software to a desktop comouter (actually did this install first) which also has Acrobat, and it works fine in this computer.
    Finally, I treied uninstalling and reinstalling Acrobot, but the problem persists. I have also tried uninstalling and reinstalling the all-in-one software and drivers, but to no avail.
    Frankly, I am at a loss - I would think that it is an Acrobat problem, but it works with the same program on a different PC. For the same reason, it does not seem to be  problem with the Epson driver or software.
    Any suggestions will be appreciated.

    The drivers were downloaded from the Epson web site this morning.
    This would not be so frustrating if I did not have two machines running the same version of Acrobat Professional, with the same scanning drivers, and the same version of Windows. You'd think if it works in one setup, it should work in the other, but this does not seem to be the case.

Maybe you are looking for

  • Publishing from two different machines to same DOT MAC - WATCH OUT!

    As of this week - not sure if it's iWeb 08 or changes on the DOT MAC back end, but here's what I can reproduce: I have two machines set up with iWeb: a MBPro and an iMac. The MBPro has iWeb set to publish about 6-8 sites to my dot mac account - I oft

  • ICal ichanges the time of the events with another time zone when sync

    I've changed my time zone in my iphone during a trip and when I came back, I reset my actual time zone, then, I syncronized it with my lap and they show different times for the same event. Events added directly in my iphone stay the same in it, but a

  • Urgent - No 64bit Promise SATA driver (not RAID)

    I'd already installed XP64 on an old PATA drive without problems, so today I decided to use the new VIA SATA drive to dual-boot it off my SATA drive, along with my main XP32 installation. Unfortunately, although it found the VIA driver at F6 and got

  • Why nokia kills something what is finally starting...

    Hello, I´m a nokia N8 fan with it´s new belle system - i had HTC with android and beside good graphics effects and better internet viewer it has nothing better than symbian belle!!! Finally everything works perfecly - i had N85 device and it was´nt g

  • Making a 1240G access point FAT

    Hi, I run a large wlan. however i have a branch site that requires just 1 cisco accesspoint ( i have a spare 1240g ap ) I would like to make this a standalone AP connected to the lan which can manage client authentication and association. It will be