I am upgrading my os to OS X Mavericks .i have bought mac office ,nw hw can i get back mac office again,the service center guy didnt taken the backup

i am upgrading my os to OS X Mavericks .i have bought mac office ,nw hw can i get back mac office again,the service center guy didnt taken the backup

Hello Miss Moo,
If I upgraded to 10.5, would any of the problems such as misplaced files and apps, etc. in Tiger 10.4.11 interfere with the upgrade.
If it's Apple Apps, like Safari, Mail, etc., then there will be new versions to replace all the missing files/components.
The Mac OS X Installer stops with 2 minutes remaining and it can't finish copying the disc.
How much free space is on your Hard Drive?
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Were any errors reported?
That second Disc thing happens frequently, the best way around it is to do a Custom install, and eliminate enough Printer Drivers, Languages, Fonts, and Applications you don't need... then it may skip #2 altogether.
http://support.apple.com/kb/HT1442

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Hello, can't get my mac to upgrade to latest versions of quicktime, itunes or any other os

Hello, can't get my mac to upgrade to latest versions of quicktime, itunes or any other os

The latest OS that you can run is 10.5.8. That is as far as Power Mac machines can go.
The latest Quicktime, iTunes, etc., must be both OS X 10.5.8 AND Power Mac (PPC) compatible.
This is the last OS update for your machine:
http://support.apple.com/kb/DL866
iTunes 10.6.3 requires OS X 10.5.8 and is the last update for iTunes on a PPC machine:
https://support.apple.com/kb/DL1575
Quicktime:
http://support.apple.com/kb/DL761

I upgraded my 3gs to ios5 and the sound of the messages is not working well, it's slow and my bluetooth definitions are not stable how can i get back to the ios4

I upgraded my 3gs to ios5 and the sound of the messages is not working well, it's slow and my bluetooth definitions are not stable how can i get back to the ios4

App Store->Purchased
iTunes->Purchased->Download All

HT1222 Can i get back to iOS 5.1 after i upgrade to iOS 6 ?

Can i get back to iOS 5.1 after i upgrade to iOS 6 ?

Sorry, no. Apple does not provide a downgrade path.

You are running an operating system that Photoshop no longer supports. Mine is mac OS X version 10.6.8. I have adobe suite CS4, and I can't get too far with that! I was trying to upgrade. Any advice?

You are running an operating system that Photoshop no longer supports. Mine is mac OS X version 10.6.8. I have adobe suite CS4, and I can't get too far with that! I was trying to upgrade. Any advice?

psynikk,
I went to that link, but to get started downloading the site says...(and I don't have CS6, or else I wouldn't be stuck in this position. Thanks though.)
Read before you download a CS6 product
You need your CS6 serial number to complete the installation.

I Have OSX 10.5.8 how can i get OSX 10.6 or can I jump to the next upgrade ?

I Have OSX 10.5.8 how can i get OSX 10.6 or can I jump to the next upgrade ?

In order to proceed you have to upgrade to Snow Leopard (10.6.8) first: you can purchase this from the online Apple Store. Note that you must have an Intel Mac in order to install this (and you should check the other requirements, listed in the Technical Specifications on the Store page, before purchasing). As you have Leopard it's possible your Mac is a PPC one: if this is the case you cannot upgrade any further.
Once you have upgraded to Snow Leopard you can obtain Mavericks for free from the App Store in your Applications folder. The requirements for Mavericks are:
OS X v10.6.8 or later
2GB of memory
8GB of available space
and the supported models are:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
It is available from the Mac App Store (in Applications).
If you are unable to install Mavericks (it won't let you if your Mac isn't compliant with the requirements) you may be able to install Lion.
The requirements for Lion are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Lion is available in the Online Apple Store ($19.99).
You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table

I upgraded Firefox to the latest version, and now it is very very very slow. Can I get back to version 2.0?

I have a computer running Windows XP and it's about 5 years old. I upgraded to Firefox 3.6 (or whatever the decimal is now) and now it runs sluggishly slow. Is there a way I can get back to my previous version of Firefox?
== This happened ==
Every time Firefox opened
== I upgraded to Firefox 3.6 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

I've always been able to minimize all my windows by double clicking the title bar. Yes, I could click the yellow button -- I just want the old feature back because I do it so automatically. Now when I double click the title bar it opens a new tab. I was able to do this with all the previous versions of Firefox as well.

TS3899 I upgraded my iphone 4 to ios 6 and now I can't get my work e-mail anymore. I've tried deleting the account and re-adding, per other forum suggestions, and still no luck. Also, there is no longer an "Advanced" section to enter information.

Help! I upgraded my iphone 4 to ios 6 and now one of my two emai accounts - my work account - no longer receives/sends emails. I checked my e-mail settings and they were correct. I then deleted the account and tried to re-add it, per discussions in other forums, and it won't verify the account. In addi tion, there was previously an Advanced section in the e-mail account setting, and now there isn't - don't know if that is part of the probem and the phone needs additional information that it's not asking for anymore . . . I'm beyond frustated. Many hours of lost productivity. Any suggestions? Can I got back to the previous version? I was thinking of buying new phone in next few months, but if this is resolved I'm leaving Apple.

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

I upgraded Firefox a few months back and rebooted. Now I can't get back into firefox b/c the "reboot now" window keeps on coming back and won't let start the firefox app. How do i fix this?

I get the following error:
Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?
I will reboot but the following message keeps on popping up when I try to start Fireofox. How can I fix this?

You can undo your permission changes. Probably the most relevant one is cookies. Try one or both of these methods:
(1) Page Info > Permissions tab
While viewing a page on the site:
* right-click and choose View Page Info > Permissions
* Alt+t (open the classic Tools menu) > Page Info > Permissions
(2) about:permissions
In a new tab, type or paste '''about:permissions''' and press Enter. Allow a few moments for the list on the left to populate, as this information needs to be extracted from a database.
Then type or paste ''rcn''' in the search box above the list to filter it to the most relevant domains. When you highlight a domain, you can adjust its permissions in the right pane.
Any luck?

Upgraded xorg - can't get X to run again.

I tried to upgrade Xorg based on the Wiki Entry.
I was having bitstream-vera problems, so I followed the instructions about removing xorg and upgrading everything...
Well after a while waiting for all package to download, it says it can't update the packages because of /etc/hosts or some /etc file.
So I upgrade xorg and the related packages and try it out.
X does come up, but my optical mouse doesn't scroll or have the rest of its buttons. I see that there's a wiki on fixing this so I follow it. Add evdev, udev/ rule 20-mouse, update xorg.conf, etc.
Now X doesn't come up - it freezes and I have to pull the plug to reboot.
Even if I take out the mouse from xorg.conf and remove the udev rule I still can't get X to startup.
I changed the mouse 'Auto' protocol to ExplorerPS/2 and got one of two monitors to engage (first is a riva TNT; second is a Matrox Millennium - the one that doesn't come up.)
I can't even get the /root/xorg.conf.new file to come up with X now.
The only EEs I get from the X log is that [drm] Direct rendering is not supported for my Matrox card; and Cannot read V_BIOS for the NV (Riva) card.
Looking for any help I can get.
Thanks.

Have you tried running hwd -x (after backing up your xorg.conf file) to see its auto generated config works. Often used this to debug X problems.

I have new iMac with Lion installed; can I get a free upgrade for my MacBook Pro?

Hello
I recently bought a 27" iMac with Lion installed. Should I be able to download the upgrade for my MacBook Pro without paying. If so what should I do. If I go to the App Store I'll end up paying £20.99
Any help gratefully received
margaret

Margaret,
No you will need to purchase the upgrade. However if you own other Macs you want to upgrade once you have purchased Lion then you can upgrade the additional machines. Of course the additional machines must be using the same Apple ID. As long as the additional machine's meet the minimum system requirements listed below you are all set.
General requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.

HT204370 I had my computer upgraded and somehow lost my movie files that were downloaded. Is there a way to get my purchases downloaded again?

I recently had my computer upgraded and lost all of my downloaded movies. Is there anyway to redownload all of my purchases?

You don't have them on a backup ? If not and you are in a country where you can re-download films, and if they are still in the store (some studios don't allow re-downloading, and films are occasionally removed from the store), then you might be able to re-download them via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes

I have a macbook pro 13' (late 2011) 2.8Ghz Intel i7 memory 4GB 1333 MHz DDR3 and have upgraded my OS X Lion to Mavericks. Everything has slowed down. How do I go back to the older OS X Lion? Or should I improve speed differently?

I have a macbook pro 13’ (late 2011) 2.8Ghz Intel i7 memory 4GB 1333 MHz DDR3 and have upgraded my OS X Lion to Mavericks 10.9.5. Everything has slowed down and the battery lasts a bit earlier. How do I go back to the older OS X Lion? Or should I improve speed differently? Would improving memory to 8GB help?

i have run the EntreCheck and here is the report:
EtreCheck version: 1.9.15 (52)
Report generated 28 September 2014 16:16:39 GMT+3
Hardware Information: ?
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.5 (13F34) - Uptime: 0 days 4:59:22
Disk Information: ?
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (203.96 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R   UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Vodafone (ZTE) Vodafone Mobile Broadband K3565-Z
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.ZTE.driver.ModemDriverMac (1.0.2d1) Support
[loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.1) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.1) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ?
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
Launch Daemons: ?
[running] cn.com.zte.PPPMonitor.plist Support
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] PPPMonitord.plist Support
Launch Agents: ?
[running] cn.com.zte.usbswapper.plist Support
[running] com.hp.devicemonitor.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[running] Swapper.plist Support
User Login Items: ?
iTunesHelper
Dropbox
Internet Plug-ins: ?
SharePointBrowserPlugin: Version: 14.0.0 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
Safari Extensions: ?
AdBlock-2
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
MacFUSE Support
Tuxera NTFS Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
      5% Safari
      3% WindowServer
      2% BitTorrent
      2% hidd
      0% softwareupdated
Top Processes by Memory: ?
229 MB Safari
160 MB softwareupdated
156 MB com.apple.WebKit.WebContent
135 MB com.apple.IconServicesAgent
102 MB VLC
Virtual Memory Information: ?
45 MB Free RAM
1.55 GB Active RAM
1.52 GB Inactive RAM
895 MB Wired RAM
628 MB Page-ins
0 B Page-outs

HT4623 Twice I have connected my IPad to my computer and requested the upgrade to IOS 5.01 and twice I have not for some reason received the upgrade. What is going on and what am I doing wrong? I can't get some Olympic apps that require it.

I do not seem to be upgrading to IOS 5.01 correctly - twice I have connected to my computer and received notification that all current upgrades are being added but when I try to download apps that require 5.01 I am told that I do not have a system that is upgraded for this. What is the problem and how do I remedy it?

See
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

Some of my pdf files (since upgrade to Acrobat DC reader) have greyed-out blanks. How can I get rid of this so I can read what is obliterated?

I installed Acrobat Reader DC version 2015.007.20033 on May 3 as an upgrade to the previous version (which worked perfectly). Now some of my pdf files have greyed-out blocks obscuring the text (which I imagine is being hidden by the blocks). In some cases the whole document is illegible. What has happened? How do I get rid of the problem?

Don't know what the problem was, but it disappeared after uninstalling the programme and re-installing it. (It may have had something to do with the few preference changes I made in trying to customise the appearance to look like the previous Adobe version, but if so, I'm not clear which (one?) of them caused the grey-outs).

I am upgrading my os to OS X Mavericks .i have bought mac office ,nw hw can i get back mac office again,the service center guy didnt taken the backup

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