I am using my sons old computer. i thought he removed everything from it, i downloaded itunes since it was not on there from him. i can log in with my email address and password but i get his playlist. how can i see my playlist?
i am using my sons old computer, as far as i can see he uninstalled itunes, so i downloaded itunes. I can log in under my email and password but i only see his playlist!!! how can i get to my playlist???
I know this should be simple!!! but i am not Itunes smart?
my original playlist/acct was on another computer that we got rid of.
I have been downloading songs on my Ipod for about a year without logging onto a computer.
Maybe i am saying this wrong, i mean my library of songs. i can only see his songs not mine.
Your songs would only be there if you put them there. They do not magically appear in another place.
Copy everything from your old computer, or your backup copy of your old computer, to your new one.
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Hello gmille1,
It sounds like you no longer have access to the email address that is also your Apple ID and you cannot remember the password for it. According to the following article you may be able to reset the password either by answering your security questions or sending a password reset email to your rescue email address if you had one setup.
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http://support.apple.com/kb/PH13695
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This question was solved.
View Solution.I am having the same problem. When I click the "Forget your Password?" link, the pop-up to enter your e-mail address shows up, but it does not let me get passed that screen. It keeps telling me to re-enter my e-mail address. My e-mail is personal and is correct. Any help ideas?
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If still problem contact iTunes
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Try putting the device in Airplane mode, may not work.
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