I believe HP Service has almost hit rock bottom.

I recently sent back a Laptop to HP with an issue with no sound... after some trouble shooting with the online tech, it was apparent that it needed to be turned in to be checked out by HP to resolve the issue. Now, for those of you who have HP notebooks/laptops all know that the headphone jack is nearly impossible (I state nearly for one reason) for any end user/customer to break (unless you stick a thin screwdriver way inside, break the casing and wiggly it around). Now, 1. the casing for the headphone jack is intact... 2. i never use the headphone jack... 3. it just suddenly stopped working.
OK!
what was there diagnosis, the customer broke the jack completely off the board... solution, the customer must pay $449.08 to get it repaired since they state it is obvious that the customer broke the unit.
My answer is simple...
I was the person who brought HP into the organization and I will be the one to remove their product.
Reason.... about 2 years ago HP revamped their service department, I had a failed server (did i mention i work at a hospital), called it in and it took 6 weeks before HP would replace the defective product. If the was a life dependent server, HP would have been in deep $hit. Secondly, the new line of multifunctions were defective in that the amount of signal needed for the fax to send was not test for various PBXs and so customers had to figure out on their own after installation that minor tweaks or signal boosting devices were necessary.. my final nail for me is this issue with the laptop, I, who brought HP into m company will now remove it...
although i am small to HP, here is the breakdown.
over 1000 desktops
over 400 printer
over 200 laptops.
HP, I used to love your product but as most IT personnel will tell you "SUPPORT" is the answer.
I will not longer purchase any HP products or recommend HP to anyone who asks what they should purchase.

I can only hope that the correspondence which you send to colleagues within the many large corporations you have managed has better grammar, spelling and punctuation than you have demonstrated here.
In my experience with Verizon, you will not get any price matching for plans from other cellular providers. In fact, as you have previously stated, you already get a discount as a result of an agreement between Verizon and your employer.
Good luck with your new provider.

Similar Messages

Since this is Halloween, I have a iMac AppleStore/AppleCare horror story...that so far no one even in Apple Corporate Customer Service has been able to address. So who do you call after you've called Apple Corp?

Oct 21 2013
Hello my experience Apple Service has not been great. Anytime I have had to have something repaired...it has had to go back. Several years ago i had a logic board replaced on a Mac Pro but they forgot to serialize the board... (well?)
Recently I had to take my iMac in (repair # R104249849) The check-in was great after that it was all down hill. I was told by one tech what would be done AND he would call me. I got no call. When I called to find out what was going on, no one could give me any information...kind of like there was no communication between techs. no one ever called me to come get the iMac so went to the store ( I got tired of trying to getting "no answers" on the phone. It just so happened the iMac had been ready and was "just sitting" in the back running another diagnostic. A week ago the iMac shut down on it's own I got it running again...two days ago one of the fans started running a very LOUD HIGH SPEED yet the computer was not hot. I wasted almost two hours with Apple Care iChat "typing" my story to only find out that that I would have to call the Apple Store in the morning and re-tell my story again...
When I got a manager on the phone and mentioned I am under some tight deadlines his suggestion was "if it's possible for you to buy a new machine and return it when yours get fixed...(!)" I had a good laugh on that one.
The iMac is there now being there hopefully being repaired.(repair #R10604084)
I got "band aide fix" service when major surgery was needed.
I know computers can cease to function anytime, but I also know that there are two sides to customer service:
1) Learn to really listen
2) Do thorough repairs
I have been 100% Apple for over 20 years, does this mean anything to Apple?
Oct 23
I have spoken to Customer service at Apple Corp. They seem to take this serious.
Oct 26
I still don't have my computer and after speaking with the tech yesterday morning (who said they would call me before 6:00 PM...I never got a call)
no can tell me when I will get this computer back.
I called Apple Corp Customer service to ask why after all the company "ball dropping" and questionable repair work...simply replace the iMac.
No one there has an answer for this.

Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

The File Replication Service has detected that the replica set "DOMAIN SYSTEM VOLUME (SYSVOL SHARE)" is in JRNL_WRAP_ERROR.

Hi!
I recently took over management of a Windows 2003 domain that had only one domain controller. I was building a second DC for redundancy and discovered that the SYSVOL share on the original DC is in "JRNL_WRAP_ERROR" after the SYSVOL and NETLOGON
share would not create on the new DC. This error goes back as far as the log goes back so I don't know how long it has been in this state.
The message in the event log states to enable "Enable Journal Wrap Automatic Restore" but I found a KB article that says to use the BurFlags key instead. http://support.microsoft.com/kb/290762
Should I run an authoritative restore since I don't have another domain controller with a good SYSVOL?
The File Replication Service has detected that the replica set "DOMAIN SYSTEM VOLUME (SYSVOL SHARE)" is in JRNL_WRAP_ERROR.
Replica set name is    : "DOMAIN SYSTEM VOLUME (SYSVOL SHARE)"
Replica root path is   : "c:\windows\sysvol\domain"
Replica root volume is : "\\.\C:"
A Replica set hits JRNL_WRAP_ERROR when the record that it is trying to read from the NTFS USN journal is not found. This can occur because of one of the following reasons.
[1] Volume "\\.\C:" has been formatted.
[2] The NTFS USN journal on volume "\\.\C:" has been deleted.
[3] The NTFS USN journal on volume "\\.\C:" has been truncated. Chkdsk can truncate the journal if it finds corrupt entries at the end of the journal.
[4] File Replication Service was not running on this computer for a long time.
[5] File Replication Service could not keep up with the rate of Disk IO activity on "\\.\C:".
Setting the "Enable Journal Wrap Automatic Restore" registry parameter to 1 will cause the following recovery steps to be taken to automatically recover from this error state.
[1] At the first poll, which will occur in 5 minutes, this computer will be deleted from the replica set. If you do not want to wait 5 minutes, then run "net stop ntfrs" followed by "net start ntfrs" to restart the File Replication
Service.
[2] At the poll following the deletion this computer will be re-added to the replica set. The re-addition will trigger a full tree sync for the replica set.
WARNING: During the recovery process data in the replica tree may be unavailable. You should reset the registry parameter described above to 0 to prevent automatic recovery from making the data unexpectedly unavailable if this error condition occurs again.
To change this registry parameter, run regedit.
Click on Start, Run and type regedit.
Expand HKEY_LOCAL_MACHINE.
Click down the key path:
   "System\CurrentControlSet\Services\NtFrs\Parameters"
Double click on the value name
   "Enable Journal Wrap Automatic Restore"
and update the value.
If the value name is not present you may add it with the New->DWORD Value function under the Edit Menu item. Type the value name exactly as shown above.

> The message in the event log states to enable "Enable Journal Wrap
> Automatic Restore" but I found a KB article that says to use the
> BurFlags key instead.
http://support.microsoft.com/kb/290762
>
> Should I run an authoritative restore since I don't have another domain
> controller with a good SYSVOL?
The automatic restore process AFAIK will initiate a D2 restore. And if
there's no other DC, sysvol might be gone.
I really would prefer to have control - this means I would do a D4.
Absolutely I would :)
Martin
Mal ein
GUTES Buch über GPOs lesen?
NO THEY ARE NOT EVIL, if you know what you are doing:
Good or bad GPOs?
And if IT bothers me - coke bottle design refreshment :))

Event ID - 13568 The File Replication Service has detected that the replica set "DOMAIN SYSTEM VOLUME (SYSVOL SHARE)" is in JRNL_WRAP_ERROR.

We had a major storm over the weekend which caused an unexpected shutdown.
I am having an issue with one of my domain controller with Event ID 13568
The domain controller which is running Windows Server 2012 was added successfully just a couple of days ago.
I do not have a full backup of the server yet.
It only has a GC role on it.
What are the things I should look out for before I attempt to Enable Journal Wrap Automatic Restore and set it to 1?
Would it be safer to just demote the server and start from scratch?
Thank you all for reading!
Mladen
The File Replication Service has detected that the replica set "DOMAIN SYSTEM VOLUME (SYSVOL SHARE)" is in JRNL_WRAP_ERROR.
Replica set name is    : "DOMAIN SYSTEM VOLUME (SYSVOL SHARE)"
Replica root path is   : "c:\windows\sysvol\domain"
Replica root volume is : "\\.\C:"
A Replica set hits JRNL_WRAP_ERROR when the record that it is trying to read from the NTFS USN journal is not found. This can occur because of one of the following reasons.
[1] Volume "\\.\C:" has been formatted.
[2] The NTFS USN journal on volume "\\.\C:" has been deleted.
[3] The NTFS USN journal on volume "\\.\C:" has been truncated. Chkdsk can truncate the journal if it finds corrupt entries at the end of the journal.
[4] File Replication Service was not running on this computer for a long time.
[5] File Replication Service could not keep up with the rate of Disk IO activity on "\\.\C:".
Setting the "Enable Journal Wrap Automatic Restore" registry parameter to 1 will cause the following recovery steps to be taken to automatically recover from this
error state.
[1] At the first poll, which will occur in 5 minutes, this computer will be deleted from the replica set. If you do not want to wait 5 minutes, then run "net stop ntfrs"
followed by "net start ntfrs" to restart the File Replication Service.
[2] At the poll following the deletion this computer will be re-added to the replica set. The re-addition will trigger a full tree sync for the replica set.
WARNING: During the recovery process data in the replica tree may be unavailable. You should reset the registry parameter described above to 0 to prevent automatic recovery from
making the data unexpectedly unavailable if this error condition occurs again.
To change this registry parameter, run regedit.
Click on Start, Run and type regedit.
Expand HKEY_LOCAL_MACHINE.
Click down the key path:
   "System\CurrentControlSet\Services\NtFrs\Parameters"
Double click on the value name
   "Enable Journal Wrap Automatic Restore"
and update the value.
If the value name is not present you may add it with the New->DWORD Value function under the Edit Menu item. Type the value name exactly as shown above.

I set Enable Journal Wrap Automatic Restore to 1 and it was
successful.
I will monitor it to make sure it does not occur again.
Thanks everyone on your replies
Mladen

WAE 512 - ver 4.1.5b.7 - nodemgr: The device_mgr service has been disabled.

Hi
I have restarted the WAE and now I've this message:
The device_mgr service has been disabled.
here is message from CLI:
ASERVER-53#sh alarms
Critical Alarms:
     Alarm ID             Module/Submodule     Instance
   1 svcdisabled          nodemgr              device_mgr
Major Alarms:
None
Minor Alarms:
None
Is it possible to try manualy enable this service ? (After next restart I have the same message).
If you need any additional logs please let me know.
Thanks you in advance for your help.
James

James,
I found following exception thrown:
com.actona.services.configuration.MgException: TimePeriod is not time because it doesn't consist of 'time' element
    at com.actona.services.configuration.MBeanConfigAttribute.objectFromXML(MBeanConfigAttribute.java:158)
    at com.actona.services.configuration.MBeanConfigAttribute.(MBeanConfigAttribute.java:52)
    at com.actona.services.configuration.MBeanConfig.getAttributesFromXML(MBeanConfig.java:118)
    at com.actona.services.configuration.MBeanConfig.(MBeanConfig.java:39)
    at com.actona.services.configuration.ApplicationConfig.loadConfiguration(ApplicationConfig.java:182)
    at com.actona.services.configuration.ApplicationConfig.(ApplicationConfig.java:55)
    at com.actona.services.configuration.Configurator.(Configurator.java:47)
    at com.actona.services.Loader.(Loader.java:82)
    at com.actona.services.Server.(Server.java:65)
    at com.actona.services.Server.init(Server.java:170)
    at com.actona.services.Server.main(Server.java:231)
[FATAL] 2011-01-12 14:05:52 UTC - Server: Caught MgException - com.actona.services.configuration.MgException: TimePeriod is not time because it doesn't consist of 'time' element
Nested exception: TimePeriod is not time because it doesn't consist of 'time' element
com.actona.services.configuration.MBeanConfigAttribute.objectFromXML(MBeanConfigAttribute.java:158)
com.actona.services.configuration.MBeanConfigAttribute.(MBeanConfigAttribute.java:52)
com.actona.services.configuration.MBeanConfig.getAttributesFromXML(MBeanConfig.java:118)
com.actona.services.configuration.MBeanConfig.(MBeanConfig.java:39)
com.actona.services.configuration.ApplicationConfig.loadConfiguration(ApplicationConfig.java:182)
com.actona.services.configuration.ApplicationConfig.(ApplicationConfig.java:55)
com.actona.services.configuration.Configurator.(Configurator.java:47)
com.actona.services.Loader.(Loader.java:82)
com.actona.services.Server.(Server.java:65)
com.actona.services.Server.init(Server.java:170)
com.actona.services.Server.main(Server.java:231)
A quick look in our database and I THINK I found the answer for you.
I found a previous case where under rare circumstances an XML would become corrupted and solution was to run a script.
I'm actually not sure if I'm supposed to provide you with the script (there's always quite a few concerns with this), but I'm going to risk it.
However you can only run the script at your own risk and if it goes wrong please reimage the device.
Regarding CM and how devices are recongnized, forgive my inoreance but I believe it was in part mac address (or something else imprinted into device) of device, but can't remember for sure, nor have the time to look for it.
HTH,
Marcin

I had an iPAD 4. Since I updated to IOS 7 it began to freeze up. I now have the iPad Air and the same thing happens. I'd like some advice because apple's technical service has no idea.

I had an iPAD 4. Since I updated to IOS 7 it began to freeze up. I now have the iPad Air and the same thing happens. I'd like some advice because apple's technical service has no idea.
Technical service in Spain is useless. They told me to re-install everything again as when it's brand new, application by application to see which one is failing. I have 150 applications.
If they continue in this direction they will end up like Palm
You can tell Steve Jobs is no longer in charge.
I'm thinking of moving to Samsung.

If this problem continued across an iPad with Retina to an iPad Air it is almost definite it is one of your apps causing the problem. Run it for a day with no apps loaded on it, if it doesn't freeze then one of your apps that has not been updated is causing the issue. And the Technical Service in Spain gave you correct information.
It was no different when Mr. Jobs was still in charge (I was around for iOS 3.0) and it is no different on a Surface or a Note.

PCIBus Service has successfully started??

Whenever I set the Mother Nature test of 3dMark to loop, my system event log fills with messages that the PCIBus service was successfully started. A new message is added each time the test restarts. Ive got a K8N Neo Platinum and a PNY Geforce 6800 Ultra.
Considering that a google for "PCIBus service" gets zero hits, I think something may be wrong. It makes no sense that the PCI bus would be restarting anyway.
Can someone with this board and any 6800 Ultra check to see if they get the same messages? You'll need to run the test more than once - the messages only show up starting with the second run.
Any thoughts on whether this may be a sign something is broken/failing/wrong?
Thank you.

I have not seen this myself but check in the Bios and see if your "Primary Graphics Adapter" is set to PCI or AGP. Set it to AGP and see it this has an effect. Also if you add "+ Video Card" to your PCIBus Service google search you will get plenty of hits.

Following upgrade to osx 10.8.2 on my mac mini I can no longer connect to icloud, I wouldn't mind so much but I have come to rely on th eicloud services to manage my work and home services, has any1 else experienced this and has any1 any solutions?

following upgrade to osx 10.8.2 on my mac mini I can no longer connect to icloud, I wouldn't mind so much but I have come to rely on th eicloud services to manage my work and home services, has any1 else experienced this and has any1 any solutions as this is messed up all of my work relations?

Had the same problem this morning after updating to 10.8.2. Mail was finding my dot-mac account as always, but System Preferences popped up and said my iCloud password was incorrect. Did the "forgot password" reset, but still had the same problem. Then I went to icloud.com in Safari, logged in with the new password, it worked no problem. So I went back to the icloud preference pane, signed out of icloud, answered yes to all the warnings about data being deleted from my mac, blah blah blah, then re-signed in to icloud. Everything worked. I did have to set up my icloud account in Mail again, which now lists the account mailbox as "iCloud", and not "mac.com" as it did before. But so far, everything is working (fingers crossed.)

I use word for mac and keep getting an error message microsoft syn services has encountered a problem and needs to close. tell microsoft about this problem. even if i clicked send info to m/soft the message still comes up repeatedly i've turned comp off

i use word for mac & keep getting error message "microsoft sync services has encountered a problem & needs to close. tell m/soft about this prob" even if i tick send to m/soft and turn computer off & restart it just keeps reappearing repeatedly?

i use word for mac & keep getting error message "microsoft sync services has encountered a problem & needs to close. tell m/soft about this prob" even if i tick send to m/soft and turn computer off & restart it just keeps reappearing repeatedly?

What is the difference between Safari 5.1.7 and 5.1.10? I can not log on to my website, so that their customer service has said that they are using Safari 5.1.7, and I use 5.1.10 (which I have installed on my computer, Mac)

what is the difference between Safari 5.1.7 and 5.1.10?
I can not log on to my website, so that their customer service has said that they are using Safari 5.1.7, and I use 5.1.10 (which I have installed on my computer, Mac)

Might be the security fixes > Safari 5.1.10 for Snow Leopard

Service has been cancelled

This has given me a headache….
11 Months ago I cancelled my bt vision service due to my Freeview signal not been good enough... I received a pre-paid package from BT to send it back, which I did.
Fast forward 6 months, I realised I was still being charged for BT vision when I moved house, fair enough, rung the call centre “ yes sir I do apologise for this we will make sure this is rectified “
2 Weeks ago I realised that it is still going on, so I called the contact centre bouncing around from department to department, having the phone hung up every time I tried to speak to a senior member of the team, I finally got through to someone after 2 hours. They advised me that this will be resolved and a refund of £137.50 would be credited to my account. I had stated I would not pay my bill because I am owed this, when it is credited they can post the credit to the account. 1 day later my phone and broadband are suspended. So I make the call again… after 2 and a half hours of department hopping I get through to the BT vision billing department explain what has happened for what felt like the 100th time, to be told there’s not a lot they can do. They reorder the Vision account to be cancelled; they manually reactivate my connection, Great! But the credit I will need to speak to a supervisor “I will be transferred “ I am told… 45 minutes holding I look at the clock.. 8:00pm and unsurprisingly the line goes dead and all the helpful little call centre bees strudel off home.
Next day after laying in be contemplating turning Amish just due to convenience really, I head off to work.. Not before checking my emails before I leave.. But what’s this ahh my service has been stopped again WOO! So I get home from work.. I make the call again Blah Blah Blah wrong department, another person blah blah blah.. That’s the summery of an hour and a half. I hang up to go and eat... Ring back get through to a helpful gentleman, who says they will re cancel my vision because it doesn’t look like it’s been done and restart my service... and get the credit issued. Brilliant
So happy as can be problem seems to be sorted.. But waiiiit Tuesday morning I wake up get some breakfast get dressed, check my email before work it’s still working. 9am my phone goes it’s the wife my head thinks ack did I leave the loo seat up or something. No no BT have cut off our phone and internet... But not even the friendly cut off where I can still ring them from the landline... Full account cancellation. Sighhhh
So home from work hi to the wife, hi to the kid.. back on the phone to my bit on the side good ole’ BT. Department bouncing, we cant help you, blah blah blah, cut off, ring back etc etc. Finnaly I get through to a lovely lady in Sunderland who is nice as pie, she’s going to help me..we go onto a conference call with a manager somewhere.. the helpful soul who I spoke to on Friday put a cancellation on for my whole account.. and also there’s 12 cancellation order’s pending for my BT vision account. To get it sorted it’s going to take a day.
So I rang back yesterday got through to a call centre obviously not in Sunderland.. apparently they can’t transfer me to the helpful Mackem team but alas she is able to email them and asked them to call be back within half hour. So that was 19 hours ago. I’ve been without a stable service for 2 weeks, your chucking more and more late charges on and a cancellation fee. What I may do is charge you a late cancellation fee of 11 months plus the 24+ hours total I’ve been on the phone to you (of which I’ve probably only spoke to a human for 2 hours) So either someone fixes this shocking customer service or I am going to become Amish.

Hi RjMaJay,
Did you contact the BT Care Team (Mods) as suggested in ChristopherP post?
ChristopherP is one of the BT Care Team (Mods)
If you haven't contacted the BT Care Team (Mods) then you can by clicking on the link below.
Contact BT Care Team
The BT Care Team are a BT UK Based specialist team who have a good reputation for solving customer problems.
Once contacting them they will reply either by phone or email usually within 3 working days, however you will be given a tracking number immediately after sending the request. Please take note of this.
It may also be best to not ring the general helpdesk number once waiting for the BT Care Team to contact you, as it can sometimes confuse matters.
cheers
jac_95 | BT.com Help Site | BT Service Status
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Error - The registration of the service "User Profile Service" has failed. The user profile can not be loaded

I am running an environment with an Active Directory and Terminal Servers.
I have searched high and low for resolutions to this error but I cannot find anything related to my situation, let me explain further.
The fixes I found are related to local users only.
When I create a new user in the Active Directory I provide the paths to the profile folder in the "Remote Desktop Profile" and "Profile tab" lets say for example \\ad001\home\%username% and \\ad001\profil\%username% .
I give rights to the user to read/write the "home" folder which is mapped for folder redirection. An I know that when the user first logs on it should create a "v2.%username%" folder upon successful logon. This is when I am
presented with the error message below:
"The registration of the service "User Profile Service" has failed.
The user profile can not be loaded"
Does anyone have any experience with this or know a suitable fix. Again this is for the "Roaming" profile creation no local.
Many thanks in advance.

Hi,
Thank you for posting in Windows Server Forum.
Did you receive for any one user or for all users?
Have you tried to solve the issue by fixing the user account profile?
For that you can adjust the registry setting “ProfileImagePath” with
particular SID of that user under below mention path.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
Also if this can’t resolve the issue you can try to delete the SID of that user or renaming the old and and then check the result again by creating new profile for that users.
More information.
You receive a "The User Profile Service failed the logon” error message
http://support.microsoft.com/kb/947215
Hope it helps!
Thanks.
Dharmesh Solanki

MobileMe Services has stopped working

I recently updated iTunes and downloaded iCloud on my PC (with Vista 32-bit), since I use an iPhone and an iPad. Since then, each time I turn on Outlook 2003, a message comes on twice that says: "MobileMe Services has stopped working." I know many people have had this problem and some were able to address it by either repairing or removing MobileMe or re-installing iTunes. However, for some reason, when I go to Programs and Features, highlight iCloud or MobileMe Control Panel to uninstall, change, or repair them, the options "uninstall," "change," or "repair" do not appear. These options appear for other softwares but not for iCloud or MobileMe Control Panel. As a result, I am unable to do anything to these programs.
I also followed the suggestion to remove the "COM add-in" for iTunes in Outlook but noticed it was not even enabled. Nevertheless, I removed it completely; however, the problem persists. Outlook takes a few minutes to come on following the appearance of the same message twice. I also noticed (after the download) that iCloud does not support Outlook 2003. I would like to uninstall it but do not know how to do so. Any suggestion?

MobileMe was discontinued at the end of June 2012. The control panel should be removed if still present. See HT2992: MobileMe: Uninstalling the MobileMe Control Panel for Windows for details.
Alternatively the Microsoft Program Install and Uninstall Utility (AKA MS Installer "Fixit") may help remove the component completely.
tt2

When I plug my iPod touch into computer it says "this Ipod cannot be used because the Apple mobile device service has not started

When I plug my iPod touch ino the computer it says "this ipod cannot be used because the Apple mobile device service has not been started. The screen shows to plug it into itunes and will not do anything.

Have a look here:
iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

Apple mobile device service has stopped working - continues

Hi
I have a 16GB iPhone with 02 in the UK.
My first iPhone with 02 had trouble receiving calls with about 90% of incoming calls going straight to voice mail. I also couldn't backup that phone as every time I tried with iTunes, i got the message "Apple mobile device service has stopped working" about a minute into backup.
This happened continually, I re-installed iTunes so many times, still with little luck. I tried a different cable too. All on a brand new Dell Vostro desktop PC.
So, I took the phone back to 02 with these problems. 02 promptly replaced my iPhone.
Now, I have exactly the same problem. I obviously have nothing to restore on the iPhone as I was never able to back it up in the first place.
Every time I try and backup the iPhone I get the error "Apple mobile device service has stopped working". Again i tried a different cable and have removed and re-installed iTunes several times.
Anyone any ideas?
Regards
D

I was having this same problem with my new iPad 3G. It was driving me insane and preventing me from syncing the iPad.
I removed and re-installed all Apple components from my computer as recommended (in the recommended order). But, the problem persisted.
The error message looked just like the one posted above:
Problem signature
Problem Event Name: APPCRASH
Application Name: AppleMobileDeviceHelper.exe
Application Version: 16.691.14.1
Application Timestamp: 4ba3b8fe
Fault Module Name: CoreFoundation.dll
Fault Module Version: 1.550.17.21
Fault Module Timestamp: 4b8cb530
Exception Code: c0000005
Exception Offset: 0000db6b
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
The SOLUTION came when i discovered that there were two copies of CoreFoundation.dll on my computer.
One was in C:\Program Files\Common Files\Apple\Apple Application Support.
The other was in C:\Program Files\Common Files\Apple\Mobile Device Support.
I removed the copy of CoreFoundation.dll from the Mobile Device Support folder, and the problem vanished.
I hope this helps.
-Steven.

I believe HP Service has almost hit rock bottom.

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