I bought a new computer authorized it, and transfered my purchased items, but itunes wont let me manage my ipod through itunes, i.e. I cant arrange my spring board install or uninstall apps through itunes everything on the ipods apps page is unclickable?
I can't change anything on my ipod through itunes what might be the problem? I stransfered everything, I authorized my computer but I cant use the apps page on itunes all the apps inside the ipod picture and on the side are faded and I cant click on any of them, and I need it to arrange my apps in my ipod , since its much easier this way. any solution?
Because you changed your syncing iTunes library. You can only sync to one iTunes library. If all yur apps and music and other stuff in on your new computer you have these options:
- Restore from backup. Check the Devices tab in iTunes' Prferences to see if there is there. You can tell by name and date. If it is there then restore from that backup. If the backup is not there you need to go back to your old computer and move/opy the iPod backup to the new computer. That file is located:
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista and Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.
- If you do not have the backup all you can do is to restore the iPod to factory defaults/new iPod and sync everything from the new computer. You will lose app data.
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So I have tried to update my iPod touch about 5 times now and it still says there is an error. I,ve erased all my settings and attempted to restore it, but it wont let me. I'm ready to throw it away and find a new product
Errors when updating leads to corrupt system files and this may be your problem. If you're using windows, connect your device to PC and run any third party app like Syncios. If it detects, you maybe in luck and try to back-up your data if possible. I hope that it won't and if doesn't, there is no other way to recover files. You should be restoring with iTunes and all data will be erased, or else your device may become unusable.
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I downloaded a song, it will let me play it in itunes, but it wont let me sync it and its shaded in grey.
What should I do?It is telling you to contact iTunes Support. Do that by:
Apple - Support - iTunes - Contact Us -
Hi all I am trying to swap my music over from my mac to phone but not having any luck . Although my mac is authorised it keeps saying that its not. I have de authorised it then re done it but still the same . Not up to doing anything drastic and have heard some horror stories about loosing all contacts while messing about with back ups and cant afford to have that happen to me . Ideas anyone ??
Hi leefromwoodford,
The following article will tell you how to transfer purchased music from your iPhone to the your Mac -
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Specifically -
Transferring purchases
If your iPhone, iPad, or iPod has your purchased content from the iTunes Store, you can transfer the content to a computer that is authorized for your Apple ID.
Note: This option only works for content you purchased from the iTunes Store (as opposed to content from other sources, such as CDs you may have imported). For content you did not purchase from the iTunes Store, synchronization occurs in one direction only. This means your content can be copied from a computer to your iOS device, but cannot be copied from your device to a computer.
Open iTunes.
From the Store menu, choose Authorize This Computer.
Enter your Apple ID and password. Then, click the Authorize button.
Connect your device your computer. If it is synced with another iTunes library, you may be asked if you want to "Erase and Sync" or "Transfer Purchases."
If that alert appears, click Transfer Purchases.
Important: Clicking Erase and Sync will delete any existing content currently on your device. The content would then be replaced with the content that is on the computer.
If you were not offered the option to transfer purchases:
After connecting your device to the computer, its icon appears in iTunes. Click the icon.
From the File > Devices menu, choose "Transfer Purchases from 'Your device name.'"
Note that the computer must be authorized for the Apple ID under which the purchases were made.
You may also want to download the music directly from the iTunes store, rather than using the iPhone. See this article -
Download past purchases
http://support.apple.com/kb/HT2519
Thanks for using Apple Support Communities.
Best,
Brett L -
I've bought a new USB SuperDrive, but don't know how to set it up. HAve put the cd in the machine, but now cannot eject it!
Have a look here for some suggestions for ejecting a stuck disk:
http://osxdaily.com/2009/08/28/eject-a-stuck-disk-from-your-mac-dvd-super-drive/ -
Hi guys
I CANNOT DOWNLOAD SOME OF THE APPS AS IT SAYS I NEED A NEWER SOFTWARE VERSION I HAVE 4.2.1 AT THE MOMENT AND I CANT SEEM TO DOWNLOAD A LOT OF APPS FOR MY SON ITS FRUSTRATING SO CAN I UPDATE TO A NEW VERSION?There are still lots of apps available for iOS 4.2.1 and earlier. The trick is finding them. Here are a few tips and sites which are frequently mentioned in the iPod Touch forum:
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version.
Discussion post by msgarmar - technique to sort apps by date.
iOS Search - search the iTunes store for compatible apps. -
All I can figure out to do is to sort the "unknown artist" and "unknown album" tracks by album name (yes, it shows the name of the artist and album in Windows Explorer ironically) and then move each album's worth of songs to the library which then show up as Unknown - and then I can re-encode the tracks to go where they're supposed to be but all track number info is also gone so I have to edit each track to add track numbers. This is a nightmare of gigantic proportion that will take months to fix. It's like all of these 5,000 tracks (out of 100,000) were not encoded properly to begin with although I can't imagine how that happened since I encoded thme from CDs originally. What a mess! Any ideas? Please join in.
P.S. why do they never include iTunes itself as the option that you're having a problem with?See Repair security permissions for iTunes for Windows.
tt2 -
i don't understand why i am not able to watch youtube videos? keep in mind this is my very first macbook so i am quite new to all of this... comment kindly!
You may need to download and install the Adobe Flash player.
http://get.adobe.com/flashplayer/ -
Hi everyone. CAn someone help me wiht this problem? I recently bought a new Windows 8 machine and transferred all my music onto the new computer. When I installed iTunes and loaded all of my music, every song title has been duplicated. When you click on the first title, iTunes tells you it can't find the file. The second title will play. Is there some easy way to fix this problem without manually deleting all of the duplicate titles?
First and foremost, learn punctuation and capitalization so we can read what you're writing properly.
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I preordered an album, and it is now available, but it wont download?
So I preordered the new Luke Bryan album and it is now released, but it wont downlaod!! It just says purchased. I have checked for available downloads and it still doesnt even show up!!! Help!!
HI there,
I would recommend taking a look at the article below for some more information about downloading past purchases.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W. -
I rented a movie and transferred to my ipad but now i want to watch on my apple tv. Can I transfer it back or how can I watch it through my tv?
Hello leannerich,
The easiest option for you may be to use AirPlay to stream the movie from your iPad to the AppleTV. The article below will walk you through the process of setting that up.
Using AirPlay
http://support.apple.com/kb/ht4437
Hope that helps,
Griff W. -
Bought a new computer, and new ipod 160 GB. I went to sync all my music and it's telling me that the computer isn't authorized. I authorize it, by going to store and authorize this computer, and it still won't let me sync these songs
Think you got to reboot or relaunch iTunes after the Authorization.
but here is the Apple support Article on Authorization and sync to iPod
http://support.apple.com/kb/TS1420
http://support.apple.com/kb/HT1420
Good luck! -
I bought a new computer and am trying to get my library from the old computer to the new one and download some more songs. I have downloaded itunes to my new computer but can't get any further. sorry, I am a computer dinosaur. Thanks for your help.
You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(85855) -
I bought a new computer and tried to authorize it. It states that I already have 5 computers that are authorized. I no longer have any of those 5 computers. How do I deauthorize all of them, as it is not shown as an option, as my new computer since it is not authorized.
ThanksYou can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
For more information on authorization and de-authorization: iTunes Store- Authorize or deauthorize your Mac or PC.
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