I,ve bought a new USB Super Drive and have plugged it in, but can't get the disc ejected from the drive.

I've bought a new USB SuperDrive, but don't know how to set it up. HAve put the cd in the machine, but now cannot eject it!

Have a look here for some suggestions for ejecting a stuck disk:
http://osxdaily.com/2009/08/28/eject-a-stuck-disk-from-your-mac-dvd-super-drive/

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Hi i am trying to burn an mp3 cd but i keep getting the error code 1771 and the disc ejects from the drive??

i have tried different things but as yet i havent found a complete solution.i have ran diagnostics, the optic drive seems fine.i can burn some cd's but not others.i would just like to know what is the EXACT criteria for a successful burn..is it to do with characters ?,!/ etc or is it to do with folder location.any advice or help/direction would be greatly appreciated...
diag results
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion m6 Notebook PC
iTunes 11.1.5.5
QuickTime 7.7.5
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00E3B6480C87B1C0
Current user is not an administrator.
The current local date and time is 2014-05-02 15:34:34.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., Radeon (TM) HD 7670M
Intel Corporation, Intel(R) HD Graphics 3000
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: iaStorF (11.6.0.6),
UpperFilters: GEARAspiWDM (2.2.3.0),
E: hp DVD RAM UJ8B2, Rev 1.00
Audio CD in drive.
Found 20 songs on CD, playing time 78:23 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:07:62
Track 3, start time 06:44:52
Track 4, start time 10:03:30
Track 5, start time 14:00:35
Track 6, start time 17:37:62
Track 7, start time 21:05:02
Track 8, start time 24:39:37
Track 9, start time 28:49:40
Track 10, start time 33:08:27
Track 11, start time 37:07:25
Track 12, start time 40:19:10
Track 13, start time 44:12:35
Track 14, start time 48:58:20
Track 15, start time 52:20:65
Track 16, start time 57:59:22
Track 17, start time 61:53:45
Track 18, start time 66:20:10
Track 19, start time 70:03:32
Track 20, start time 74:28:45
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   8 24.
The drive CDRW speeds are:   8.
The drive DVDR speeds are:   8.
The drive DVDRW speeds are:   8.
The last failed MP3 CD burn had error code 1771(0x000006eb). It happened on drive E: hp DVD RAM UJ8B2 on CDR media at speed 0X.

Hello kilgs85,
The article linked below provides some useful steps that can help get iTunes back to burning discs.
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Cheers,
Allen

I have bought a new iPad 2 charger and it works absolutely fine but then I wanted to upload some pictures on the computer so I put the wire in the right places but it doesn't work so I tried my iPhone and it worked fine?

I have bought a new iPad 2 charger and it works absolutely fine but then I wanted to upload some pictures on the computer so I put the wire in the right places but it doesn't work so I tried my iPhone and it worked fine?

Plz answer as soon as possible

I moved iTunes folder location, now all my personal song ratings and playlists are gone. How can I get them back? All the iTunes files are intact, just in a new location. Running iTunes 11.1.5.5

I moved iTunes folder location, now all my personal song ratings and playlists are gone. How can I get them back? All the iTunes files are intact, just in a new location. Running iTunes 11.1.5.5 on Windows 7

Put everything back the way it was.
Them move the folder correctly.
http://support.apple.com/kb/ht1364

HT1595 Since getting a new Verizon router I must unplug/plug in my Apple TV to get it to connect to the network every time I turn it on. What can I do to solve this problem?

Since getting a new Verizon router I must unplug/plug in my Apple TV to get it to connect to the network every time I turn it on. What can I do to solve this problem?

I would discover which brand of routers verizon bundle and go to the router makers homepage and check if they had a newer firmware for the router

I bought an iPad in June 2012 and have it worked fine, but after 2 weeks of purchase, he began to hang up, then the sound disappeared and the screen became black. I updated all through itunes, but the sound is still absent, and still problem with sound an

I bought an iPad in June 2012 and have it worked fine, but after 2 weeks of purchase, he began to hang up, then the sound disappeared and the screen became black. I updated all through iTunes, but the sound is still absent, and still problem with sound and iPad still doesnt work.

Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

I've bought a new USB flash memory. I plugged it in the USB port then a message come out: Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled.... Please help...

I don't know what to do. I plugged that USB in both ports but the same message came out. I charged my laptop and the same thing happened again. The surprising thing is that I tried plugging the USB in my cousins laptop (Macbook Pro) and it worked!!! but not with mine. The USB flash memory made by PNY. Please help...

There are two types of USB 2 devices - low power which consume 100 milliamperes or less from the USB bus and high power which consume up to 500 milliamperes. Your flash drive is probably a high power device and is overloading the USB bus of your computer. (Some notebooks can support only low power USB devices.)
I know that my MBP's USB ports support high power devices but I've come across reports that not all high power devices will work on the MBA and that might be the case for your flash drive. My guess is it has a large capacity? 32GB or more?

I just bought a new 2TB time capsule and I am so frustrated that I cant get any help!!!!!

Yesterday, I bought a new (4th gen) 2TB TC to replace by mid 2007 500gb TC. I did this simple to upgrade the wirelass capability to the very latest as the wifi in our home is intermittent. I also bought a Zepplin recently so that i could use Airplay to stream music but the wifi is also intermittent, it works when it wants to and not usually when when i want it too!! Hence the purchase of a new TC for £249.
The instructions on the Apple site and in the instruction book all say it is so easy to set up the TC and the wireless network.
So here I am , 24 hours later and frustrated at having spent hours and hours and gotten no-where. Ive logged calls with Apple Support and even though I am sat by the phone they keep emailing me saying they've tried to reach me and if I still need help then to rearrange a call!! But I'm here!!!
Here's my problem (apart from the desire to take the TC back and get a refund)...
- when I open Airport Utility (6.2), I get a picture that shows the world and the word Internet with a line to the time capsule but all the instructions that I have found and read say that I should get a dialogue box that lists the devices on the left hand side. The instructions with the TC say I open AU and follow the instructions and prompts - what instructions and prompts, there arnt any!!!
- also, the picture does NOT pick up the 2 airport expressess in the house that I used to extend the wirelass network on the previous TC
- there is no option to extend the wireless network
- every now and then the TC light goes Yellow and airport utility "looses" the TC
- TC seems to want to back up the entire MAC (c350gb) but it is doing so at a very slow speed and only did about 2.5gb over night. I dont mind a whole new backup to the new TC but it cant be right that it will take 19 days (the last time I looked!)
My main frustration is that the so-called simple instructions dont seem to replate at all to my system and I'm frustrated because I dont know where to go to get any help....and if Apple email me one more time to say they cant reach me then I will definately take the TC back!!
Can anyone help me?
p.s. sorry for the rant, i though this would be a half hour job to upgrade my wirelass and is turning into a nightmare!

Unfrotunately, this sounds like a dead TC.
- also, the picture does NOT pick up the 2 airport expressess in the house that I used to extend the wirelass network on the previous TC
- there is no option to extend the wireless network
You need to reconfigure the Expresses to rejoin the TC's network via a factory reset.

I bought a new computer authorized it, and transfered my purchased items, but itunes wont let me manage my ipod through itunes, i.e. I cant arrange my spring board install or uninstall apps through itunes everything on the ipods apps page is unclickable?

I can't change anything on my ipod through itunes what might be the problem? I stransfered everything, I authorized my computer but I cant use the apps page on itunes all the apps inside the ipod picture and on the side are faded and I cant click on any of them, and I need it to arrange my apps in my ipod , since its much easier this way. any solution?

Because you changed your syncing iTunes library. You can only sync to one iTunes library. If all yur apps and music and other stuff in on your new computer you have these options:
- Restore from backup. Check the Devices tab in iTunes' Prferences to see if there is there. You can tell by name and date. If it is there then restore from that backup. If the backup is not there you need to go back to your old computer and move/opy the iPod backup to the new computer. That file is located:
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista and Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.
- If you do not have the backup all you can do is to restore the iPod to factory defaults/new iPod and sync everything from the new computer. You will lose app data.

HT2291 I installed Itunes on mu laptop.I down;oaded some music. The hard drive on that computer crashed. How do i get my Itunes library from the other computer to put on my new computer?

How do i get my Itunes library from my crashed hard drive to put on my new computer? The old computer had Windows Vista and the new computer has Windows 8.

It will only be where you put it.
It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to put everything back.
If for some reason you have failed to backup ( not good), then you can transfer itunes purchases from an ipod. File>Transfer Purchases.

I had to get a new hard drive and now iPhoto is gone. Can I get it back?

I had to replace my hard drive and now my iPhoto is gone. Is there a way to get it back?
Thanks

reinstall from the original source
Could be
1 - the restore disks that came with the computer - if it came with CDs and you do not know where they are then contact Apple to see if they can be replaced
or
2 - the iLife DVD that you purchased
or
3 - the app store - log in under the Apple id used to purchase the software or to set up the computer - look under purchases - you might have to unhide or accept the Application first
LN

TS1584 I had my iTunes libray on my old PC, just transferred to my new PC, downloaded iTunes, and my library is there, but can't play songs, says can't locate original files?

I had my iTunes library on my old Dell Inspiron, transferred all info to my new HP Pavilion PC, downloaded iTunes and my library is there, but when I try to play songs, it says can't play because can't locate the original files...how can I activate the songs to play? The iTunes library is also in my Windows media file, and the songs will play in there, but I set iTunes as my default music manager and want the songs activated in my iTunes library so I can play them and sync my iPod. Help? Thanks.

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
See also Getting iTunes & Windows Media Player to play nicely
tt2

When using a Seagate 1T external hard drive and Time Machine to back up hourly, if I delete photo files from the Mac hard drive before the next back up, are these retained on the Seagate drive or will they be lost (overwritten) in the next backu in the ne

Does Time Machine erase previously saved files if, say, photos are deleted from the Macbook upon the next update, or will they be stored indefinately despite the current status of the files stored on the computer? Eg. can I bckup photo files to a Seagate 1T disc and then delete them to make more room on the computer in the knowlwdge that they are always going to be on the Seagate disc? Sorry if this is very elementary but I have not used a back up before like this, and am not sure how successive backups are overlaid or retained. Thanks!!

TM is not designed to do what you ask. As Allan wrote TM is an incremental backup not an archival solution.
If you delete a file from the HD it will eventually be removed from the TM backup (if it ever makes it on to the backup at all).
How long before it is removed depends on a number of factors, TM disk drive size being one factor but not the only one.
Material that is impossible to replace and is important to you (image files usually fitting that description) need to be backed up to as least one other drive and preferably more for long term storage.

I have a Vin, iMac 20 inch early 2008 . Can anyone tell me the now equivalent of this model? We had a housefire and I need to replace it new for old. I have a serial no. but cant find out which one would be the same model to replace it now.

I am trying to find out how to find the specs because the machine is my daughters and it is no longer useable but if I know where I can find its details from the serial no I can get it replaced new for old on the house insurance. Where can I find these details?

I lost equipment due to lightening strike several years ago, which also had old equipment and was not available. I gave insurance images and provided original receipts (my purchases were made on Apple.com), and Apple provided electronic copies of the receipts. You may want to contact Apple and check, if they can provide a copy. Insurance may depreciate the original value. I was offered residual value which i used to buy newer replacements, and provided the receipts for replacements back to insurance.

I had to change my email acct and do not have access to the original one my icloud, iTunes,etc have. I changed it and signed out and was able to successfully change to the new email on iTunes and Apple ID. However, I can not get icloud to change over and.

I can not get icloud to let me change the email to my new acct???

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, and if your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I,ve bought a new USB Super Drive and have plugged it in, but can't get the disc ejected from the drive.

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