I bought a used I pod touch 4, I deleted previous settings, now I just have a screen with a picture of the USB cable and the itunes logo. What do I do?
I bought a used Ipod touch, was supposedly factory refurbished, and it worked when I first used it. Then I noticed the previous owners User ID on the Apple log in and thought i should delete all info and start clean. I hit the delete button, Now all I get on the screen is a picture of the usb cable and above it the itunes logo. What do i do now?
Connect it to your computer, launch iTunes.
Right or control click the iPod under Devices left side of the iTunes window.
Click: Sync
If you want, you can rename the device. Double click the iPod under Devices. Type in a name.
Similar Messages
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I updated to the latest version of Itunes and my Ipod touch froze up with a picture of a usb cable and the i tunes logo
Well the answer I gave you didn't solve the problem. Is the USB cable and the iTunes logo still on the iPod screen? You could start the "fixing process" by rebooting your computer, connect the iPod again, launch iTunes and see if anything happens.
This article may prove to be helpful. there are many steps that you can try to get the iPod running again.
http://support.apple.com/kb/ts1275
Message was edited by: Demo -
my ipod touch is frozen and it has a picture of a usb cable and the itunes icon, can any one help me??, my ipod touch is frozen and it has a picture of a usb cable and the itunes icon, can any one help me?? anything would be helpful!
What exactly happen? If it started and froze, at what stage did it freeze?
Maybe this:
Hang during restore process
Following Troubleshooting security software will frequently resolve this issue. This issue can be caused by the default packet size being set incorrectly. There may be third-party software installed that modifies the default packet size in Windows by inserting a TcpWindowSize or MaxGlobalTcpWindowSize entry into the Registry. Contact the manufacturer of the software that installed the packet-size modification for assistance in adjusting this TcpWindowSize values. Typically the default packet size is modified by 3G cellular network card software, ISP communication software, or Internet speed download optimization software. There are legitimate reasons to change the TCP/IP packet size and not use the Windows default settings (for example, network traffic optimization, home/broadband optimization, enterprise app optimization such as database apps, Exchange, and more). Deleting the "TcpWindowSize" or "GlobalMaxTcpWindowSize" entries in Windows Registry could affect the system's performance with other apps or on their network connections. Deleting the customized TCP/IP settings may require the reinstallation of any third-party applications that had modified the TCP/IP settings from the Windows default settings.
There are two ways to resolve this:
You can follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) , or follow the steps below to manually find and remove TcpWindowSize and MaxGlobalTcpWindowSize entries from the Registry.
For Windows XP, Windows Vista, Windows 7: Go to the C:\Windows folder and launch regedit.
Go to Edit > Find.
Search for "TcpWindowSize" entries. There are typically multiple entries of TcpWindowSize/GlobalMaxTcpWindowSize spread throughout the entire Registry. If "TcpWindowSize" exists, one or more third-party applications have changed the user's default Windows settings for TCP/IP.
Go to File and select Export. This step will export a copy of the Registry that can be used as a backup of the original settings.
Delete the "TcpWindowSize" entry.
Search for the next "TcpWindowSize" entry and delete each one until the Registry no longer has any "TcpWindowSize" entries.
Close Regedit, restart the PC, and test.
If you are uncertain as to why these registry entries exist and the PC is a business computer, contact your network administrator and determine what values TCP/IP can be set in their Windows Registry setting so that the PC can update or restore an iOS device rather than deleting the "TcpWindowSize" entry.
If editing the registry does not resolve the issue, restoring on a different computer that did not install the communication software is the step most likely to resolve this issue.
I would first try restoring on another computer. -
In the attempt of updating my ipod touch, i am faced with the problem of not being able to be connected to the itunes in my computer (windows xp ) because my ipod touch got blocked up, leaving the icon of USB cable and itunes on my touch screen. I am asked to restore my ipod first, but i have tried using all the examples stated and still can't help. Please please, can some one help me out ? Ones in the process of trying, i see an error code: 1656 and most of the time nothing. Thanks
See if placing the iPod in Recovery mode will allow a restore via iTunes
Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can also try another computer to help determine if you have a computer or iPod problem. -
I can't open my ipad now. It is stuck with the picture of the usb cord and the itunes logo on the front.
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
I just bought a used i pod touch from work but the screen says Ipod is disabled, how do I clear that to get back and eneter in the passcode?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
my iPod touch was frozen for a several hours and whe i hooked it up to iTunes, it has the USb cable and iTunes logo. ITunes says i need to unlock my iPod, but i can't do that if it has the logos and stuff...what do i do?
See Here
http://support.apple.com/kb/HT1808 -
My screen on the touch is frozen. the screen shows a usb cable and the itunes logo above it. How can I get it back to the main screen
The screen is telling you to connect the iPod to a computer with iTunes via the USB cable. iTunes should open and give you instructions. If not, open iTunes and retore the iPod via iTunes.
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When I turn on my iPod touch it will not do anything except display the image of the USB cord plugging into iTunes. What is the problem?
It is telling you to connect the iPod to your computer and restore via iTunes
iTunes: Backing up, updating, and restoring iOS software -
I have a late 2008 MacBook I cant get to send sound to my TV when I try to watch movies. I have bought the HDMI cable and audio connectors but still no sound. What am I doing wrong?
Hi Maryan,
Open System Preferences > Displays > select the window for you external monitor > click on the Arrangement tab and check the box next to Mirror Displays. It may be slightly different in Lion, but the idea is the same. -
I updated I tunes today , now I am unable to open my I Pod I Touch, the screen shows the I Tunes logo with a USB cord and arrow pointing back up to the icon, can't access my Home page
The screen indicates that your device is in recovery mode. It has to be restored by connecting it to a computer with itunes. Restore to factory settings.
This happens sometimes. Hopefully you have a backup.
HTH -
Can't connect my ipod toch to itunes!!! It doesn't see it! I use windows 8, don't know if that's the problem. Anyways, my ipod is stuck! Every time I open it, it stays stuck with the image of a USB cable with an arrow pointing towards an itunes icon. but whatever I do, my computer doesn't see it, and neither does itunes. What to do???!!!
The the remaining items of the following, you may have to let the battery fully drain.
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My Ipod touch only shows a usb wire and itunes symbol when i turn it on. it does not show up on my itunes or in my computer. ive tried the troubleshooting stuff(reseting the ipod, reinstalling the newest itunes, restarting the computer) and nothing has changed. my ipod shuffle connects to my itunes just fine though.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
Bought hp printer (1000) and can't find the usb cable in the box to set it up. Another?
Bought a deskjet 1000 printer and there was no usb in the box to set it up. Can I get another or do I have to buy it? If so, can I just get it through you? I'm a teacher and had to buy it on my own for my classroom (no money for us) and I wonder if you have a teacher discount. Buying the printer was rediculous and now I have to spend more money...on classroom related stuff. I won't start.
Hi,
Many printers now do not have USB cables in their boxes. You have to buy one for yourself. This practice is acceptable for network printers but why including USB only printers. One USB cable may cost up to 15% of a printer therefore BYO probably is the way many vendors look at this now.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
i tried to restart and re download everything and it still is doing the same thing. this keeps happening alot and i have to end up taking the ipod to the apple store to have them erase everything on my ipod to restart it. is there anything i can do at home to fix it
Have you tried to put the device into DFU mode?
To put the device in DFU mode,
1. Connect the device to iTunes
2. Hold both the power button and the home button down simultaneously
3. After 10 seconds, release the power button but leave the home button pressed
4. iTunes should then recognize that the device has entered DFU mode and ask to restore.
I hope that helps.
~Lt. Leviathan
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