I bought all the episodes - full episode Sally - the amount of 11.99 dollars did not work did not carry episodes

I bought all the episodes - full episode Sally - the amount of 11.99 dollars did not work > Can not download episodes
سالي كل الحلقات/ سالي الحلقة الكاملة
date 12/3/2012
order: M1vyql3kk9
Please return the amount to the account, the amount Aotaubi buy other products

Log into your iTunes account, click on your name,
select Account from the dropdown list, on the Account
page, select Purchase History and click on the arrow
to the right to see what you bought and when. If you spent
more than you had on the account, it was charged to your
credit card. Check your credit card bill online at your
financial institution to see if you were billed for anything.

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http://support.apple.com/kb/ts1827
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Welcome to the user to User Technical Support Forum provided by Apple
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414

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Why should Apple fix the problem? Maybe you should consider NOT upgrading if an expensive piece of (obsolete) software you're running won't work with it...

I bought all the episodes - full episode Sally - the amount of 11.99 dollars did not work did not carry episodes

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