I bought an iPhone from someone out of the paper and they didn't log out of their iCloud account.
I Bought an iphone from someone out of the paper and they didn't log out of their icloud account.
im not too sure how to fix this problem considering I cannot get in contact with them.
so if someone could help me I would really appreciate it.
If they left an activation lock on the device, you can't fix it but may be able to get a refund for the iPhone.
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I bought an iPhone from someone and there iCloud account is still on the device. I would like to know how to skip this step or add my own. I have never had an iPhon before so I have no idea what I am doing. Can someone please help me????
Only the previous owner can help you. They either need to provide you with the ID and password to delete the existing account, or erase the device and remove it from their account as explained here: http://support.apple.com/kb/TS4515. If they aren't willing to do that, return it and ask for your money back.
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I bought an iphone from ebay however it is locked and i only have the email address but they wont reply to me. What can i do??
If the seller will not respond, contact Ebay and report the fraud. The device is most likely stolen.
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That is the activation lock. Your iPad will be useless unless you can remove it.
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Keep in mind that just because a device may not be upgradeable to the latest iOS release does not mean it cannot continue to work just fine on the last update it did get. There will be many devices that were incompatible with iOS 7 that will continuing to work just fine on iOS 6 for a long time yet. There are many people still using their iPad 1 despite the fact it stopped getting iOS updates after iOS 5.1.1.
One way to safeguard your apps against future incompatible versions is to keep a backup of all your apps in iTunes on your computer. That way, if an update to the app comes out that is not backwards compatible with your iOS, you still have a copy of the last version of the app that was compatible with your device and your iOS release. -
I downloaded tv shows from iTunes onto my iPad, but when I plugged into my computer it erased them from the iPad and they didn't get transferred to the computer. How do I get them back?
First, is your iTunes account on your computer, the account you set up your iPad with and the one you sync regularly with? If yes, just reconnect your iPad to your computer, via USB and open iTunes. After your iPad syncs, and you see the message that it's OK to disconnect, don't disconnect. Click once on the iPad from the left side of your iTunes screen. This will open your iPad in iTunes. You would then click on Videos and you'll see the TV shows you downloaded. You can choose individual shows, or choose to sync all videos to your iPad. After you've moved what you wanted back, click apply, then sync again and you should be fine.
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I bought an iPhone from Apple store less than a year ago but the camera doesn't work anymore ?
Contact AppleCare: Contact Us
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Is there any software that i can download from the web to fix my phone? i bought it off the streets and the software and driver must have been deleted cause i can only get the itunes logo and i cant restore it.
There is no driver software on the iPhone that anyone can remove, per se. Why can't you restore? Is the iPhone not recognized in iTunes? If not, see:
http://support.apple.com/kb/TS1538
http://support.apple.com/kb/HT1808
Otherwise, please post back with details about the problem and someone can probably provide further suggestions.
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I bought a phone today off Kijiji and now I can't get in it because I don't have the icloude account that this phone was registered with. The person I bought it from is not answering me. Please help me out.
There is nothing we can do, you will have to get a hold of the seller.
This is the new activation lock feature Apple implemented in IOS 7. -
I am not sure about my iphone's operating system. I just know it is a ios7.
Plz help me.
Thanks all.
<Personal Information Edited by Host>It's a bad idea to post the IMEI and ICCID numbers for security reasons and I've asked the Hosts to remove them.
You can or can't contact the previous owner? If you can, please see
http://support.apple.com/kb/ts4515
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