HT201441 I bought iphone from someone but I can find and contact to him again. So, after upgrading, I can not active my iphone because it require the id and password of old owner. What should I do now? I so confuse. Please help me.

I am not sure about my iphone's operating system. I just know it is a ios7.
Plz help me.
Thanks all.
<Personal Information Edited by Host>

It's a bad idea to post the IMEI and ICCID numbers for security reasons and I've asked the Hosts to remove them.
You can or can't contact the previous owner? If you can, please see
http://support.apple.com/kb/ts4515
If you can't, I'm afraid your phone is useless.

Similar Messages

  • HT201441 I buy may iPhone 5 from the UK store ,, It s A new one and no one has used it before ,, the problem that it asked for an other apple ID !!! ,, my order for my iPhone is here in the UK store .. what should i do now ????     ,,, help me please

    I buy may iPhone 5 from the UK store ,, It s A new one and no one has used it before ,, the problem that it asked for an other apple ID !!! ,, my order for my iPhone is here in the UK store .. what should i do now ????     ,,, help me please

    Take it back and ask for a refund or a replacement.

  • HT3775 Dear Apple, i took 4 videos from my friend's windows 8 pc but all of them shown a error that To see if additional software is available that will enable QuickTime Player to open the movie, click Tell Me More." what should i do now? please help me A

    Dear Apple, i took 4 videos from my friend's windows 8 pc but all of them shown a error that To see if additional software is available that will enable QuickTime Player to open the movie, click Tell Me More." what should i do now? please help me Apple

    If the videos are .wmv files, VLC from VideoLAN will play them and pretty much any other media format.
    BTW, we are not Apple; we're just users like yourself.

  • I just upgrade to lion on my iMac and also did the switch to iCloud and Paralle destop doest not what to open anymore .It says reactivate your mac and try again. What should I do now ? thanks for your help. Regards Eric

    I just upgrade to lion on my iMac and also did the switch to iCloud and Paralle destop doest not what to open anymore .It says reactivate your mac and try again.
    What should I do now ?
    thanks for your help.
    Regards
    Eric

    There's no need to go to the store if you don't want to. You can purchase and download the new version from the Parallels web site. In fact if you want to try it out, I believe you can do the download and get a two week trial version. Later you can purchase the serial number to make it official.
    I cannot be certain about your data, but I did not lose anything when I updated to Lion and faced a similar situation.
    Best of luck.

  • TS1717 itunes won't start because it says the folder was made in newer version, what should be done?

    itunes won't start because it says the folder was made in newer version, what should be done?

    If you haven't deliberately tried to downgrade iTunes then it is possible the library is corrupt. This approach should work.
    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    tt2

  • My iPod wont turn on i was using it one moment and it was fine now its not turning on. my home button doesnt work so i cant use that solution what should i do now

    My iPod wont turn on i was using it one moment and it was fine now its not turning on. my home button doesnt work so i cant use that solution what should i do now

    Try:
    - iOS: Not responding or does not turn on
    When it says place the iPod in recovery mode,
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • I just recalibrated my battery and now cannot remove anything from my dock. Don't know if this has anything to do with it or not. I have moved it up the screen and held it and still returns to the dock. What now?

    I do not know if this has anything to do with my problem or not. I just recalibrated my battery and now cannot remove anything from the dock. I have moved it half way up and held it and it just goes back to the dock. Will not let me even put it in the trash. I am new to the macbook so would you please help me?

    There is NO calibration on a modern macbook
    Battery calibration, battery memory, battery overcharging, battery training, …all these concepts are mostly holdovers from much older battery technology, and on older Apple portable Macbooks ranging from early nicads, NiMh and otherwise; and these practices do not apply to your lithium battery and its smart controllers.
    Current Apple portable computer batteries are pre-calibrated and are not to be calibrated
    http://support.apple.com/kb/ht1490
    There is no battery calibration with current Apple portable Macbooks with built-in batteries. Lithium batteries have essentially a 0-‘memory’, and all such calibration involve the estimations fed to the system controller on the SOC (state of charge) of the battery over long periods of time as the battery degrades. The software based battery controller knows the battery's characteristics, or SOC and adjusts itself. This is why there is both no need and purpose to periodically deeply drain your macbook battery, since it doesn’t affect the characteristics of the battery, and further still deep discharges are something you should not do on purpose to any lithium battery.

  • What should i get HD7970 or GTX680. Please help

    Hi Guys.
    I'm new here and I could really use some help.
    I have a Asus Gtx560 Ti. and I'm thinking of upgrading to GTX680 or HD7970 the problem is i don't know witch one is more suitable to me..
    I'm Professional video editor. I work on premiere, AE, 3ds max. Since Nvidia has it's CUDA feature; its obviously clear that i should get Gtx680 BUT..
    What really got me scratching my head and thinking is that Nvidia has took the chunk of its compute power away..
    Would the Gtx680 be the best choice for me.
    Please help guys I'm dizzy now and i can't think clearly.
    Thanks in advance

    Hamza Sgayar wrote:
    Thanks for your help, I think i'm going to get the GTX 680 since i'm trying to improve the rendering and exporting speed.
    But I have few Q.
    The Quadro 4000 has 256 cuda cores, the 680 has 1500+, how does this compare ?
    Is the 2-3 year old quadro really still better then the new GTX 680?
    Thanks.
    For Premiere, the Quadro 4000 is actually significantly slower than the GTX 680. In fact, it is slower than even your current GTX 560 Ti - that is, the Quadro 4000 performs more like a cheapo GeForce GTX 460 SE in Premiere. But for 3D design programs such as 3Ds Max, the Quadro generally performs better than any GeForce due in large part to the less-than-robust OpenGL support in the GeForce drivers.

  • HT4993 My iphone 5 is frozen on the aple boot up screen , but siri is working. My lock screen button is broken so I cant not re-set that way. Also my itunes says I have too lunlock my for phone for it too work! PLEASE HELP!

    My iphone 5 froze on my contacts , like a double screen then turned off. It turned back on when I plugged it in , but then froize on the apple screen. My siri is responding but that is all, I have tried using i-tunes , but I have too allow I-tunes through my phone unlock! PLEASE HELP!

    Try the steps given here first:
    http://support.apple.com/kb/TS3281
    You may have to try the above more than once. If you're still having problems after that book an appointment at your nearest Apple Store for diagnosis and possible repair.

  • I have paid for the photoshop, but I haven't  received the E-mail of its installation. What should I do?

    I have paid for the photoshop, but I haven't  received the E-mail of its installation. What should I do? or could you please resend the e-mail for me?

    Video apps in the Cloud suite (such as Premiere Pro and After Effects) are 64 bit only and will only run on 64 bit processors and 64 bit operating systems.
    If your computer is running a 32 bit operating system (e.g. Win 7 32 bit) then you will not able to download those apps since they will not run on your computer.
    http://www.adobe.com/products/creativecloud/faq.html#desktop-products
    Which desktop applications in Creative Cloud require 64-bit operating systems?
    With the new CC apps, most of the pro video and audio applications now require 64-bit operating systems to run. These native 64-bit applications include Adobe Premiere® Pro CC, Adobe Audition® CC, After Effects® CC, Prelude® CC, and SpeedGrade® CC. Flash Professional CC, Photoshop CC and Lightroom® also require 64-bit on Mac OS.

  • I just purchased a secondhand iPad in carboot and I didn't realised that the old account is still linked to the device now can't  activate my accnt.i don't know where  and how to contact the original owner.what should I do?is there any other option?

    I just purchased a second hand iPad in carboot.i didn't realised that the old accnt is still linked to the device,now I icant activate my account .I don't  know where and how to contact the original owner.what should I do activate my accnt?is there any other option?

    Apple cannot help you locate the original owner. If you have no way to contact him/her, and you purchased directly from the seller rather than through a site that offers buyer protection, then the iPad is useless to you and you have wasted your money. The iPad is quite probably stolen and you should turn it in to the police.
    This is why it's very risky and usually unwise to purchase out of a car boot from someone you don't know.
    Regards.

  • HT201407 hi..I cant activate my Iphone 5. I bought this from someone who cant remember her apple password and even the email address that she used to set up the account.What am I gonna do now....How can I activate my Iphone. what are my options...pls help

    hi..I cant activate my Iphone 5. I bought this from someone who cant remember her apple password and even the email address that she used to set up the account.What am I gonna do now....How can I activate my Iphone. what are my options...pls help me.thank you

    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818
    hannibalfromlemery wrote:
    .I cant activate my Iphone 5. I bought this from someone
    The Apple ID and Password that was Originally used to Activate the iDevice is required.
    If you cannot get this information from the seller
    Removing a device from a previous owner’s account
    You need to return the Device for a refund, as you will not be able to re-activate it.

  • I bought a imac from someone and when ever i try to open a .exe file it wont open its says "choose from the fallowing programs to open " what should i do now

    what should i do now plz hel;p

    Welcome to Apple Support Communities
    Macs use OS X, which is an operating system different than Windows. EXE files are designed to work in Windows, so it's normal that you can't run them.
    If it's a program, you can try an application like CrossOver that allows you to install Windows applications in OS X. However, note that it doesn't always work correctly, so the best option is to run Windows in your Mac.
    To decide if you need Windows on Boot Camp or virtual machine, see > https://discussions.apple.com/docs/DOC-3321
    If you need a virtual machine, install an application like Parallels, VMware Fusion or VirtualBox, and create a virtual machine to install Windows.
    If you need Boot Camp, first see which operating systems you can install > http://support.apple.com/kb/ht5634 Then, open Boot Camp Assistant (in /Applications/Utilities) and follow its steps. Follow Apple's steps > http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.8.pdf

  • I bought iphone from Canada but now I'm in Thailand and I upgraded to ios6 but I couldn't turn on wifi and back up on icloud so I want to know that how can I claim my iphone with apple care because no apple store in Thailand. Thank you.

    I bought iphone from Canada but now I'm in Thailand and I already upgraded to ios6 but It doesn't work well.I couldn't turn on wifi and back up on icloud so I want to know how can I do with my iphone because no apple store in Thailand.Can I send it to any apple care which is easy and near my country? Thank you.

    You can find a local shop and pay to get it fixed or you will need to send the phone to someone you know in Canada and have them take the phone into Apple for service. Then they will need to ship the phone back to you. The warranty is based in the original country of purchase.
    Decide which is your best option.

  • I bought an iPhone from someone out of the paper and they didn't log out of their iCloud account.

    I Bought an iphone from someone out of the paper and they didn't log out of their icloud account.
    im not too sure how to fix this problem considering I cannot get in contact with them.
    so if someone could help me I would really appreciate it.

    If they left an activation lock on the device, you can't fix it but may be able to get a refund for the iPhone.
    (113082)

Maybe you are looking for