I bought InDesign CS6 last year and want to download it to a new computer but I cannot locate serial
I bought CS6 last year and want to download it onto my new computer, but I cannot locate the serial number ?
Moving this discussion to the Downloading, Installing, Setting Up forum.
Boopatt please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html for information on how to locate your serial number.
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I bought photoshop a few years ago and want to download it to my new laptop How do I go about that?
Download CS5 from Adobe.
Download and Installation Help
Install then enter your serial number to activate it. -
i purchased adobe acrobat 8 standard in 2006. i now have a new computer and want to download it onto my new pc. I have tried downloading from my account but no luck. what do i need to do?
Hi marisaz96078795,
Yes, You would have to purchase the latest version of Acrobat. Acrobat has evolved over the time, and i am sure you will love using our Latest version.
You can view the feature list page of Acrobat XI Pro and buy it from this Link : Features, PDF documents | Acrobat XI Pro
Regards,
Rahul -
I downloaded Adobe Acrobat X in 2010 and then a few years later I got a new computer and I would like to install the Adobe Acrobat X on my new computer but I cannot tell if I had more than one license and my Adobe account is not showing that I ever downloaded or ordered anything. Can you assist?
Download/install it from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html and activate it with your serial number.
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One of my computers had to re install and now I need to authorize my new computer but keep telling me I reached the limit for 5 computers. What do I do?
I have the same problem. What load of BS.
I feel so sorry for people that switched over from PC to mac because they were misled to believe that 'macs just work'.
Imagine someone without a degree in patience and computer engineering ever being able to work this problem out.
All I want to do it sync my iPad with some movies that I bought. NOPE I have apparently authorized more than 5 computers which is ridiculous because I own.... 1 computer. LOL.
Really bored with Apple's paranoia, ego and illogical control. -
I have another computer that a virus may have taken over and I cannot log into it anymore. I just downloaded Itunes on a new computer but most of my songs are not on there. Is there a way to still access or find those songs? Remotely or another way? Or do I need to take it to a tech to get my files off of my hard drive?
Edit > Preferences > Store check Music under Automatic Downloads.
Open the iTunes Store from left hand column, then select Purchasedfrom the column on the right, click the Not In My Library button and select the tunes you want to download again.
That said, you seem to be under a misapprehension as to how iTunes works, or at least how it has worked in the past. It has, until recently, been up to you take care of your purchases once they have been downloaded. You had a one-time download which you were reminded to back up. With the recent change to this policy you can at least download your store purchases again, but having a personal backup of your iTunes store purchases, stuff purchased elsewhere and files ripped from your CDs will still be preferable to gathering all the stuff together again in the event of a disaster.
For a backup strategy see this User Tip.
tt2 -
I purchased the Aperture progam last year and downloaded to desk top Mac. I now have a mac book pro and want to transfer the program. Is it possible and How do I do it?
What is your Mac OS X version? And your Aperture Version?
Did you buy from the App Store? When you downloaded Aperture from the App Store, you only need to sign into the App Store with the Apple ID you used to buy Aperture and to download it to your Mac Book Pro from the "Purchased" tab at the App Store. Your licence covers the installation on all your Macs for private purposes.
If you bought a licence key from the Apple Store, not the App Store, copy the installer you downloaded to your Mac Book Pro and run it there. Then unlock Aperture with your licence key.
Regards
Léonie -
just bought a new computer so I am trying to access my music on itunes but i can't seem to find it. I have de authorized my old computer and installed itunes on my new computer but my music doesn't seem to be there. Any ideas what i'm doing wrong?
Your music and playlissts will only be where you put them.
Have you copied them to your new computer from your old one? -
I have lighroom on my older computer, which my daughter is borrowing, and I need to download it onto my new computer. I do not need to transfer my previous files, I just want to start fresh on my new computer. How do I do this?
Download, install, and activate with your serial number
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh -
I have purchased auditon 1.5 and upgraded to 3 and want to install 3 to a new computer
I have purchased auditon 1.5 and upgraded to 3 and want to install 3 to a new computer
The activation servers for Audition 3 and earlier are no longer online. Adobe has offered a new installer and serial number to registered users that does not require activation. You can find details and download links by visiting http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
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I purchased Photoshop Elements 12 in October 2013. I have a new computer and have recycled the old one. How do I download the program onto my new computer? I have the serial number, but can't figure out what to do next. Should I have uninstalled the program from my old computer first?
Please use the below link to download Photoshop elements 12 application .
Download Photoshop Elements products | 12, 11, 10
If you face any issues with activation , please contact customer care with serial number to get details on activation . -
who do I contact about finding a activation code of my CS6 i bought last year?
Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I have adobe acrobat x standard on a disc that I bought several years ago. I bought a new computer with no disc drive and want to load my copy on it. Can I load the disc onto a thumb drive and then load it on my new computer?
Yes. Or buy a portable drive to plug-in.
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I want to install my licensed copy of CS4 (from the CD--Windows version) onto a new computer that I recently purchased. My OLD computer died in July. I cannot deactivate the CS4 software on that computer. It has now been gutted (because a local tech guy was trying to fix it, but he couldn't) and I no longer even have the computer. So I would like to transfer that license to my new computer.
I have been able to "install" the software from the CD, but it doesn't completely "work". It looked like everything was OK initially but it won't recognize certain keystrokes, etc. and is not functional, which I figure is the software's way of saying "too many installs on this license."
So now what do I do...is there any way I can get "permission" to install this so it will work?I doubt the license is affecting the performance - it might be a case of the software being too old for the machine.
In any case, you can contact Adobe support thru chat and have them reset your activation count to eliminatre your doubts regarding the license.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
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