I bought my ipad mini 6 months ago, i found out that my ipad always hangs. what should i do? is replacement part of warranty?
i bought my ipad mini 6 months ago, i found out that my ipad always hangs. what should i do? is replacement part of warranty?
It would be up to Apple whether or not to replace the device.
Try a reset ...
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, restore the iPad > iTunes: Restoring iOS software
Similar Messages
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I bought my iPhone 5 three months ago and the charger is already not working. What should I do?
I bought my iPhone 5 three months ago, it's new! And now when I connect it to the charger the following message appears "This cable or accessory is not certificated and may not work as a reliable mode at this iPhone", but it must be reliable! I bought it in a Apple store! What should I do?
gabicfmartins wrote:
I bought my iPhone 5 three months ago, it's new! ... I bought it in a Apple store! What should I do?
Bring it back to an Apple Store. -
I have a problem with authorized service in İstanbul/Turkey. 6 months ago i had bought 6th generation nano in US. I checked the warranty but it is not expired yet. It has 1 year international warranty. My 6th Nano's screen doesn't work so i can not use it. When i bring my 6th nano to the authorized service in istanbul they didn't take it without receipt. Furthermore they said to me that i had to buy the Nano 6th in Turkey in order to make it repaired in Turkey. What should i do in this case? do i have any possibility to complain the service provider in istanbul to the Apple UK or Apple US?
Apple Customer Relations (800) 767-2775
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I have heard that as long as my iphone is with 1 year of purchase I can claim from Apple. I don't know whether if it is true so please if anyone knows answer me as soon as possible I really need your help. Thanks
jasminelei wrote:
I have heard that as long as my iphone is with 1 year of purchase I can claim from Apple. I don't know whether if it is true so please if anyone knows answer me as soon as possible I really need your help. Thanks
Not sure where you heard that, but it's wrong. Apple doesn't cover lost phones under any circumstances, just like an auto manufacturer doesn't repeal your car if it's stolen. That's what insurance is for. Your carrier may have an option if you signed up for insurance through them. Or your credit card company, or your homeowner's/renter's insurance might.
But not Apple. -
VIRUS in my Mac BOOK .. When I bought my mac book 6 months ago, everything was perfect.. but then when I open some webpage..it comes a lot of ads or pages unsafe .. that before it didn't appear.. I don't know if have to download a anti virus program.HELP
Not a virus, but it is malware: The Safe Mac » Search Results » adware removal.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using Dr.Web Light from the App Store. It's free, and since it's from the App Store, it won't destabilize the system. If you prefer one of the better known commercial products, then Thomas recommends using Sophos.(Thank you to Thomas Reed for these recommendations.) If you already use Sophos, then be aware of this if you are using Mavericks: OS X Mavericks- Sophos Anti-Virus on-access scanner versions 8.0 - 9.1 may cause unexpected restarts
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect anything targeting the Mac because there
is no Mac malware in the wild, and therefore, no "signatures" to detect.
3. The very best way to prevent the most attacks is for you as the user to be aware that
the most successful malware attacks rely on very sophisticated social engineering
techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
your computer is intended to entice you to install their malware thinking it is a
protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware. -
I had bought the iphone 5 four months ago. The problem is that it gets heated too much. I noticed it recently. What should I do? Should I take it to apple store to replace? Will they replace my iphone 5?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
i bought the macbook pro few months ago can i get the lion upgrade for free as a part of my software support?
They announced it; sorry, no free Lion:
"The Mac OS X Lion Up-To-Date upgrade is available at no additional charge via the Mac App Store to all customers who purchased a qualifying new Mac system from Apple or an Apple Authorized Reseller on or after June 6, 2011. Users must request their Up-To-Date upgrade within 30 days of purchase of their Mac computer. Customers who purchase a qualifying Mac between June 6, 2011 and the date when Lion is available in the Mac App Store will have 30 days from Lion’s official release date to make a request." -
Hello, i bought my i phone 6 months ago during my visit to canada. uptil now i couldnt use it cz it needs to be unlocked. i am located in lebanon, how can i unlock it???????????????
http://www.fido.ca/web/page/portal/Fido/GCT_ContactUs
https://www.rogers.com/web/content/contactus
If your carrier agrees to unlock your iPhone, it will be done by restoring the iPhone in iTunes (the carrier sends an unlock command through Apple). Sending the iPhone to Canada will not be necessary.
Regards. -
i bought a iphone 3gs 4 months ago had a problem with display service centre replaced me with the phone when i checked the settings of the phone in cellular usage under call time the lifetime usage was 3 days and 18 hours.what sholud be done ?
How is your iPhone's display different?
You can check the model number by going to Settings/General/About. These are the model numbers for the various 3 GS models;
MB715LL/A (16 GB Black), MB716LL/A (16 GB White), MB717LL/A (32 GB Black), MB718LL/A (32 GB White), MC555LL/A (8GB) -
I bought iCloud storage a few months ago and now I want to buy some more, how do I know when I purchased the first one?
Read here:
http://support.apple.com/kb/HT4874
What happens is your existing plan gets canceled, & you're charged a pro-rated amount. -
I bought a song a few months ago from iTunes. I have been playing it for months and all of a sudden it stops at the 1:00 mark on all of my devices and no longer plays. I can't re-download it because it already thinks it's been downloaded. How can I get another copy of this song that I have already paid for?!
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
When I view my ipohotos on my mac air that have been uploaded from my iphone, sometimes my computer just shuts down. It is when I have the iphoto open. I'm not sure which version this is...I bought the computer about four months ago.
adkennon wrote:
And maybe you don't talk to too many people but I've been on many forums on different websites where people have had similar problems and a lot of people in the store were having battery problems where they were draining too fast. What I learned is that all the people who did not download the updates are good. There phone is working the same. The people who have, they're having battery problems
I have downloaded every update and my battery life is better than any previous iPhone I have ever owned. I see posts from hundreds of people every day, and this is not a commonly reported problem. While there are a few random reports of battery problems, it is no more than I have seen for any other model or any other version of iOS in almost 8 years. Usually problems of rapid battery drain can be traced to bad apps (FaceBook is the worst offender) or corrupt data being synced from iCloud or other sources (gmail, Windows Live, Yahoo, etc).
The simple test is to restore the phone as New. Do not create any email accounts. Do not install any apps. Do not enable FaceTime or iMessage. Do not enable Twitter or any other social networking app. Use it for a day and check the battery usage. You will find that it is working well.
And also see this: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain. It is the best treatise I have seen on the subject of battery usage. -
I am deciding to get CC for photographers package. I already have Lightroom 5 (I bought this separately a few months ago) The photo package includes Photoshop and Lightroom but I only need Photoshop. Would I get a discount if I only need photoshop? Is this a possible option?
There are no discounts. the package is already as cheap as it gets.
Mylenium -
When I first started using my iPad 3,I thought Safari was just a suggested homepage offered by Apple. I replaced it with Google. This was about 3 months ago(due to illness) don't really remember exactly what I did. Could anyone help me restore Safari? Please,would so appreciate it. Mar.cia
If you want Google as your homepage, open Safari.
Type www.google.com in the address bar
Then tap the action icon (box with a right facing arrow just to the left of the address bar).
Then tap: Add to Home Screen
That you can access your homepage directly from your Home screen. -
I bought the 5s above one month ago in USA.If I want to sell to someone,how much can I sell?Above 95%new
No one on here can tell you the fare market value of your iPhone...look at the prices being paid on places like eBay or Craigslist to get an idea.
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