I bought the wrong app. can i un-download it?

I bought the wrong app for my MacBook Pro and I figured it out after the fact I bought it. Is there anyway to un-download the app that i bought on accident?

iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.
post by stevejobsfan0123 - https://discussions.apple.com/message/18879347 - "In the iTunes receipt which will be (or maybe already has been) emailed to you, click on the Report a Problem link. After following the steps, one of the options is 'I inadvertently purchased this item.' Select that."

Similar Messages

  • I bought the wrong app and would like a refund.

    I just bought the wrong app and would like a refund on it.

    All sales are considered as final.   You could write and ask for consideration.
    Refunds from the App Store or iTunes - Apple Club

  • I bought the wrong app, I should exchange Photoshop app with AI app

    I should cancel Photoshop and should buy AI app.

    Thank you a lot...^^
    2015. 3. 19. 오후 10:23에 "Sheena Kaul" <[email protected]>님이 작성:
        today i bought wrong app, i should exchange Photoshop app with AI app
    created by Sheena Kaul <https://forums.adobe.com/people/Sheena+Kaul> in *Creative
    Cloud Download & Install* - View the full discussion
    <https://forums.adobe.com/message/7315839#7315839>

  • I bought the wrong product can I exchange?

    Hi I have just purchased the online software but wanted to download Acrobat XI standard, can I exchange??

    Hi Dan,
    Sure, we can take care of that for you. Please Contact Customer Care and an agent can help you make that switch.
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  • I bought the wrong app! What should I do?

    I bought the os x mountain lion, instead of keynote! Do you think they will refund me ?

    No idea.
    Ask them.

  • I bought the wrong app

    I am new in iPad and I was looking for power point app and I bought a tutorial power point.

    Apple states that all sales are final. But you could try to get a refund. Seems like the tutorial would be useful to you. How much was the download?
    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • I bought the wrong album can I exchange?

    Can I exchange an album that I have bought by mistake?

    Purchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you so that you can buy the album that you want : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I bought the wrong game. Can i exchange it

    I bought the wrong app. Can i exchange it

    You can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

    I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

    Since this is a user to user help forum, not Adobe support or sales, nobody here will be able to help... you must talk directly to Adobe
    Information for anyone else with a similar problem
    Adobe contact information - http://helpx.adobe.com/contact.html
    Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
    Next link has a "Chat Now" button near the bottom http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • I bought the wrong book in ibooks. How can i get  a refund?

    I bought the wrong book in ibooks. How can i get  a refund?

    A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you.
    Good luck.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • Had to uninstall iWork trial since I bought the pages app and it wouldn't let me print or save.  Now the app store says I have pages installed but I can't find it anywhere to open and use it.  I'm not very computer savvy and am getting frustrated!

    Ooops, guess I didn't need to post everything in the title - sorry!  I bought the pages app - but couldn't save or print so with some online searching found that I had to uninstall the iWork trial which had expired.  I did that - but now I can't figure out how to re-install the pages app!!  The app store says it's installed, but I can't find it anywhere to open and use it.  I'm not very computer savvy - and am a first time Mac user and am getting extremely frustrated!  I e-mailed some help center and they can't seem to help me either.  I would appreciate any help/advice that can fix my problem - thanks in advance!!

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    Lion initially hides the System folders from you so you have to go to the Finder > Menu > hold down the option key and click on GO > Library to see it.
    Peter

  • I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries)

    I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
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    1
    Close all iWork applications
    2
    Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
    3
    empty the trash
    4
    shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
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    Reinstall Keynote by logging into the Mac App Store using download / install

  • I bought The Djay app, for iPad, but I can't download it on the Mac App Store, whitout having to pay the 20$ why is that?

    I bought The Djay app, for iPad, but I can't download it on the Mac App Store, whitout having to pay the 20$ why is that

    Because the developer needs to create and maintain the two versions separately and has chosen to charge for the Mac OS X version.
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  • Hi! how can I delete a book from the iCloud? I bought the wrong book ... is for adults and I have kids...so

    Hi! how can I delete a book from the iCloud? I bought the wrong book ... is for adults and I have kids...so

    The most comprehensive delete method I know about is to delete the book from iTunes on the computer you sync your iPad with.  You'll be asked if you're sure, and it will be deleted from your iPad and any other i-Device you sync to.
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  • HT4539 I downloaded the wrong app for $8.99, and Iike to know how to get my money back as soon as  possible. I don't have iTunes on my computer so I can't use that

    I purchased the wrong app for $8.99 called Microsoft PowerPoint 2010 guide. And I would like my money back as soon as possible, and I don't have iTunes on my computer. Thanks.

    All purchases are considered final, but you can try contacting iTunes support and see if they will give you a refund or credit : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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