I bought used ipad from someone and i dont have eny connection way to hem and i dont have his apple accont , what should i do ? i want help please.
How can i remove apple accont in used ipad?
If the iPad has Activation Lock - that is, it's asking for the previous owner's Apple ID and password to activate the device - then you will need that information, or you'll need to get the previous owner to remove the device from his/her iCloud account:
http://support.apple.com/kb/PH2702
If you can't reach the previous owner or he/she is unwilling to cooperate, then the device is unusable by you. Return the iPad for a refund if you can.
Regards.
Similar Messages
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I just a ipad from someone and it's still under someone else's account
What you have encountered is a security feature called activation lock. An iPad running iOS 7 cannot be reset to a new user without the previous owner releasing the device by turning off Find My iPhone or entering their Apple ID and password.
The best thing you can do is to try an contact the person you bought the iPad from and get a refund. Chances are the iPad was stolen. -
Hi guys, finally I made it to the apple family by buying an Air from a guy I knew... But I cannot change the ID in the apple store for updates... I managed to change it in Itunes, but when I want to download the updates it would tell me that I should log in with the other account...
Please advise...
Thank you!!!The OS and the preinstalled iLife apps are permanently assigned to the Apple ID of the original owner. You need to ask the original owner to call Apple Care and request that the Mac be released from his Apple ID.
The only secure way to use a second hand Mac is to erase the HDD and install a fresh version of OS X.
The only version of OS X that the original owner can pass to you is the version of OS X that came preinstalled on the Mac. The original owner cannot legally pass to you any apps that he bought in the MAS. -
I purchased an ipad from someone and i set up my apple id for it but when i go to the app Store to update apps, i click on the update button for an app, the previous owners' apple Id username appears and it won't take my apple id password. How do I replace their username w/ mine? It doesn't give me an option... Help! Please!
Cc2528 wrote:
The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
You can probably change the ID in the "iTunes and App stores" settings on the iPad....click on the wrong account ID , select sign out, then log in with your own ID, I have not done this but I think it works.....
but I would be more inclined to to the factory reset and start afresh. -
i bought my ipad from ksa and am from egypt .. my ipad connected to the itunes in ksa but from someone else laptop and i came here to egypt and it says itunes could not connect to this ipad becuz an unknown error :S what should i do please someone tell me !!?
Your iPad is syncd with iTunes on your computer and your iTunes account controls what's in your iPad. Previously it must have been sync'd with another person's iTunes account in which case you need to completely clear it out to make it your own.
Go to Settings > General > Reset (at bottom) > Erase All Content and Settings
Then plug it into your computer and restore it with YOUR iTunes account.
Or if your have an iTunes account already setup under your name with your own apps and media -
Plug it into your computer, open iTunes if it doesn't open automatically and on your iPad page, click Restore
Let it proceed. Then the iPad will no longer be looking for someone else's account. -
I bought an iPhone from someone and there iCloud account is still on the device. I would like to know how to skip this step or add my own. I have never had an iPhon before so I have no idea what I am doing. Can someone please help me????
Only the previous owner can help you. They either need to provide you with the ID and password to delete the existing account, or erase the device and remove it from their account as explained here: http://support.apple.com/kb/TS4515. If they aren't willing to do that, return it and ask for your money back.
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I bought the iPhone from someone and I was surprised when I update and restor He asks me to account on apple Was linked to it
Only the previous owner can help you. They either need to provide you with the ID and password to delete the existing account, or erase the device and remove it from their account as explained here: http://support.apple.com/kb/TS4515. If they aren't willing to do that, return it and ask for your money back.
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Bought the iPad . Asks for activation, but he is a friend who forgot my login, but remember the password. What to do? I want to completely reset together with his id. How to do this?
AleksandrD wrote:
Bought the iPad . Asks for activation,
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it. -
I just bought a mac book pro and seem to need a flash player. what should i do?
i just bought a mac book pro and seem to need a flash player. what should i do?
Welcome to the Apple Support Communities
Flash Player isn't installed in OS X by default, so you have to install it manually from Adobe wesbite, if you need it > http://get.adobe.com/flashplayer -
My ipad 3 froze and now is not turning back on what should i do?
my ipad 3 froze and now is not turning back on what should i do?
Hi,
I have the same problem. My Ipad 3 was a bit slow/unresponsive, and then it just went blank. I pressed the home button to see if it would come back on, and it was extremely slow, but it did show me the home screen. However, then it went off and wont come back on at all now. I have tried charging, tried the reboot, connected to itunes (which cannot detect the ipad) and nothing is working.
The ipad is only 2 months old, and no damage!
Any suggestions? Thanks -
My Macbook Pro suddenly will not charge. I tried using 2 different cables and it still will not charge. What should I do??
Look at the power adapter connection on the MBP and make certain that it is clean and not discolored.
Trya SMC reset:
http://support.apple.com/kb/ht3964
Ciao. -
I just jail broke my iPod and its stuck on the apple logo what should i do?
i just jail broke my iPod and its stuck on the apple logo what should i do?
The same thing happened to me. I assume it is stuck in an endless loop of restarting. You have to put it in connect to iTunes mode (http://www.youtube.com/watch?v=rm2D7-PCTaw) then restore your iPod. Hope it helps!
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i just bought a 25$ Gift card for itunes and i forgot my secuirty questions and i dont have a rescue email what should i do? Plz help
There is another option if you still know your ID's password. Call Apple directly and ask for the Account Security department. They will need to verify that you are the account holder, but they should be able to force a reset for your security questions if they do so.
For security questions they are required to get a support pin for the account from you. You can get one by going to appleid.apple.com (no www in front) and signing in using the Manage Apple ID button. The support pin is in the bottom-left corner of the password and security section, but don't generate it until they ask you to.
You will still need to verify one other piece of information with you once this is done. At this time, there is no other way to reset the security questions without having added a rescue email before losing them. An Apple Retail Store would actually need to call in for you too, so don't worry about not having one.
Good luck! -
Hi,
I have a problem with itunes.l have registered it but l still can not use. When l click on itunes l have got podcasts,itunes u,downloads on the bottom of the page.l can not see any musics or anything. I ve bought it from uk and used my turkish credit card. Is it because turkish credit card? Pls l need helpThe content owners do not allow the iTunes Store to sell across country borders, so you must have a credit card and residence in the country whose iTunes Store you wish to use. Since you live in Turkey and have a Turkish credit card, that's the only iTunes Store you can use, and as has been pointed out, Apple has not been able to obtain the rights to sell music, movies and shows there. That's the nature of the entertainment business at this time, where the rights in each country are held by separate entities and hence require completely separate negotiations.
Sorry, but there's nothing you can so about this. You'll need to see if there are download stores in Turkey available to you, and if not you'll need to purchase CDs, DVDs, etc.
Regards. -
Bought a mac from someone and need to transfer purchased apps
I recently bought a Macbook Pro from a local individual. Part of the agreement was the they would install iMovie and iPhoto, which they did.
The problem is now that I have the MBP, I am being prompted to update iPhoto and iMovie, but I cannot update the two apps because the apps are linked to the prior owners Apple ID.
What would be the necessary steps to resolve this short of getting the seller to pony up password (unlikely)? The seller has offered to meet and perform the upgrade, but our schedules have not been able to sync and it would be nice to know what can be done in the even other apps need to be updated down the road.
Thanks.The best way to handle this is to delete the apps from the Mac and purchase iMovie and IPhoto from your own Apple ID.
You would be prompted for his or her Apple iD for every update otherwise.
Use this free utility to delete the apps > Download AppCleaner for Mac
That uninstalls the apps and all their associated files.
Never a good idea to try and use someone else's Apple ID.
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