I can browse the store and even purchase music but it won't download because I don't have the privilege to make changes. What?
I had no problem being connected to the store and browsing. I eventually bought a CD but it won't download it. It won't download podcasts either. It tells me that I don't have the privilege to do so and to connect my network settings. This is the first time I'm using my MacBook Pro with iTunes. What is wrong?
As it says on the page that you posted from :
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Why it's like that I don't think that Apple have said (these are user-to-user forums). If you haven't downloaded it on your iPad then have you checked to see if you can download it on your computer's iTunes (Store > Check For Available Downloads menu option) or Apple TV ?
If it doesn't show on either of them then you can try contacting iTunes Support and see if they will let you download it on a different computer/device or refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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I have rented a movie on the iPad but I don't have enough memory for it to download - so I wanted to make it available on my Apple TV - looking at the FAQ it doesn't look like I am allowed to do this! Why not - I've purchased/rented this movie I should be able to watch on any device??! Can I get a refund for something I can't watch??
As it says on the page that you posted from :
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Why it's like that I don't think that Apple have said (these are user-to-user forums). If you haven't downloaded it on your iPad then have you checked to see if you can download it on your computer's iTunes (Store > Check For Available Downloads menu option) or Apple TV ?
If it doesn't show on either of them then you can try contacting iTunes Support and see if they will let you download it on a different computer/device or refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
My in app Purchase worked but it's not downloaded so i don't have my gold coin i purchased
I have Made an In-App Purchase which did work but for some reason it says
"You've already purchased this but it hasn't been downloaded. Tap Ok to download it now" but nothing happens... please helpContact iTunes support http://www.apple.com/emea/support/itunes/contact.html
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I have a macbook pro 10.6.8 and am having trouble downloading Mountain Lion. I have purchased it but it won't download. Can anyone tell me why?
No, I don't know about that kind of software. It isn't Pages anyway. You need somekind of database.
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i bought and iphone but i can't activate it because i don't have the previous owner icloud account and don't know either how and where to contact him so what sould i do
Find a way to contact whoever you bought it from. If you can't do that, turn it over to the police. The phone is probably stolen. There is NO WAY past the activation lock without the credentials for the Apple ID that was used to lock it.
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I updated my 2nd gen apple tv and after completing the downloading and installing the software I got an itunes picture that means i have to connect it to iTunes,, can i skip this ? because i don't have the mini usb cable
No, if you have that picture it means the update went wrong and you need to restore via iTunes.
AC -
I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone. I am trying to download apps but it say I need to update to 4.3 but it won't let me update. I have the most recent itunes. any idea why? I saw a thread saying to purchase the newest software (that was posted a few years ago) I paid 4.95 for the software and it's still saying it can't be updated. Am I just SOL??
The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
Identifying iPod models
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version. -
I am trying to restore an older iPod Touch, but do not have the passcode. I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account. Help..
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off
If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
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I purchased my MacBook Pro in August 2013. Am I suppose to have Pages, Numbers, and Keynote already installed on my MacBook Pro? Because I don't have them.
You may have to purchase them as Apple did not offer them with new Macs until after October 2013. Check the App Store. Whether free or fee, many are discovering that Pages v5 and later is the antithesis of word processing functionality. You would be better served with Office for Mac 2011 update 14.4.5, or the free LibreOffice.
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The operation can't be completed because you don't have the necessary permission.
My wife and I share files on our home network all the time. the problem is when I create files on my Mac Pro or Macbook Pro (.doc, .tif, .jpg, .psd, .png, etc) and place them on her Mac Mini. she can not edit them. She gets the message: "The operation can’t be completed because you don’t have the necessary permission."
The only way I know how to fix the problem is to delete the file from her Mac, change the permissions on my Mac (via Get Info), and then re-copy the file back to her computer. The problem is there are hundreds of files, in different folders on her Mac, so using a batch command with Get Info (Cmd, Option I) is not an option.
First of all why are all the files I create "Read only" for "staff" and "everyone" in first place?
Is the problem with my computer or with hers?
Is there a way for her to overide the permissions so I dont have to spend days or weeks going through every file I have created on my Mac?
Here is a screeen shot of one file:
Here is a Screen shot of the Folder on her MacMini that I drop files into:She needs to connect to the file server with your name and password. Then she'll have the same access you have. I assume that's what you want.
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I get the error message "The media can’t be used because you don’t have access privileges, or because it has no content or is corrupt." when I drag photos (or copy and paste photos) from iPhoto to Pages/Word.
It never used to do this and is really quite annoying, as I now have to find the file through finder to drag from there.
I had to rebuild the iPhoto library a few days ago, is it something to do with this?
Thanks in advance.Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button,
navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory. -
I have an iPhone 4 that I just updated today to ios 6, now when I go to back up the phone to my PC, it says it can't because I don't have the latest version of iTunes. But i have iTunes 10. Please advise.
There is an updated version number 10.7.0.21 that is available if you go to the iTunes link here on Apple.com. It won't show up under Apple Software Update and if you check for updates via iTunes it likely won't show either.
HTH -
I have Snow Leopard ver.10.6.8 and I have uninstalled iwork, because I don't have the equation writer on pages. So I re install it from the iwork's disk and when I tried to open any of the Apps, the system told me " check with the developer to make sure Keynote (for example) works with this version of Mac OS X "
iwork was running in my computer just a few moment ago !
Can anyone tell me what can I do? thanksSo I re install it from the iwork's disk
Did you repair permissions and restarted your computer after the installation? Check SU? -
Migrated Aperture 3 upgrade from old Mac Book Pro to new Mac Book Pro. Can't open Aperture on new machine because I don't have the original serial number for Aperture 2 program originally installed on the old machine. What is the best solution to this situation
Call Apple and make a appointment.
You have 3 months of care and up to 3 years with paid AppleCare, let them handle it and bring everything in.
Good Luck
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