I can connect to network, but can't connect to internet with aebs

Question

so i got a new Airport Extreme Base Station, hoping to replace my old og airport. i can connect to the new AEBS network easily, but i can't connect to the internet. with the old airport, i can connect to the internet no problem, hence i can write this post. "internet connect" tells me:
+old, space ship looking airport:+
connected to "myNetwork"
connected to the internet via ethernet
+new and improved AEBS:+
Connected to "myNetwork"
but that's it. any ideas would be greatly appreciated. oh also, it seems to be running pretty hot. is that normal? thanks!

Answer 1

Hello mookyee. Welcome to the Apple Discussions!
It's always a good idea to power recycle all of your network components when changing configurations ...
Try the following, in order, checking for Internet access after each step, until resolved:
1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
3. Perform a complete power recycle of your network components as follows:
Modem/Router Power Recycling - Quick
o Power-off the modem, 802.11n AirPort Extreme Base Station (AEBSn), & computer(s); Wait at least 5 minutes.
o Power-on the modem; Wait at least 5 minutes.
o Power-on the AEBSn; Wait at least 5 minutes.
o Power-on the computer(s)
If this fails to get the modem to "recognize" the Internet router, then try the "Full" version.
Modem/Router Power ReCycling - Full
o Power-off the modem, AEBSn, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
o Power-on the modem; Wait at least 15 minutes.
o Power-on the AEBSn; Wait at least 5 minutes.
o Power-on the computer(s)
4. Contact your ISP to have them perform a "modem reset."