I can not download any paid apps in the App Store because I forgot my 2 security questions and I forgot my rescue emailu

I Got my new iPod touch 5th gen and I put my Apple id in and all that so then I go to download a paid app and then it says I have to put my 2 security questions and I dont remember the 2 questions and I dont remember the rescue email. Please help I also put $101.72 on my account and I want to spems it.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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