I can see my music on my iphone, but there is no sound. It shows the music is playing, but I cannot hear it. What to do?

This happenned to me! just hold the lock screen and the home button till you see the apple logo.. let it turn back on and it should be working :-)

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HT1399 I have a windows pc. It has windows 8 installed and I've installed the newest version of itunes but when I try to play anything, it won't. There's no sound and it says it's playing but it does not. What can I do?

I have a windows 8 computer and I installed the newest version of itunes because I used to have an ipod and I have a few purchases that I wanted to listen to. When I try to play them it says it's playing but I can't hear anything. It does not even says it's played the whole way. It just stays at the beginning. It won't let me pause. I checked my computer sound and there is nothing wrong with it. So there must be some software problem but idk what it is. If anyone can help I would appreciated. Thank-you

Hi DJBentley2011,
Welcome to Apple Support Communities.
It sounds like there is an issue burning CD's in iTunes. Is the playback issue only occurring on a specific device and does the disc show up correctly in iTunes? The article linked below should help you resolve optical drive issues, it walks you through identifying potential issues and provides troubleshooting suggestions.
iTunes for Windows: iTunes Diagnostics, CD/DVD Drive Tests
http://support.apple.com/kb/HT1567
I hope this helps.
-Jason

HT1947 If you add music VIDEOS to Up Next playlist, then go to look at the album cover playing screen, then go to add another song from diff playlist, no longer can see Up Next, just go to full screen mode button. Using remote app iphone 5 to play out of

If you add music videos to Up Next playlist, then go to look at the album cover playing screen, then go to add another song from different playlist, you no longer can see Up Next, just go to full screen mode button. Using remote app iPhone 5 to play out of iTunes. It looks like it works fine for regular music, but for music videos you can't see your up next unless you go back on the computer to change once you've left the screen. When using the remote app, you shouldn't need to go to iTunes on the PC to view or edit Up Next already added. See first image, you can hit upper right and get back to Up Next (second image). Third image is music video, where you can't get back to Up Next, just swap between full screen and not. I hoped 3.0.1 would have the answer, no luck!

wow, very nice review Makes me want to get a vision for myself.
WebKnight wrote:
<SPAN>
Add the ability to randomly select a new background from a pre selected group of photos every time the player is turned on or each day.
I would love that feature. I can't stand useing my computer with a single wall paper anymore (I have 500 anime pics that i rotate between every 2 mins ) If you could make the vision rotate background every x minutes or every time the player is turned on, it would be totally amazeningly sweet!!!! (i might have to go out and buy one then :P)
I just hope that creative has better firmware support with the vision than they have had with the touch.
Once again, great review

Iphone 4s is working for example can play,music recieve texts ,calls ect but has black screen and have tried the force shutdown method but still can see what im doing on the screen

iphone 4s is working for example can play,music recieve texts ,calls ect but has black screen and have tried the force shutdown method but still can see what im doing on the screen

Did anything happen to prior to your phone acting this way? It sounds like your screen is dead, but it is hard to say without knowing what what the cause.
1) was this a gradual problem? Did the phone screen start dimming a couple months ago and now has degraded or after some event (known or unknown to you), the phone started behaving this way.
2) Can you give more specifics on the problem? You said you have a black screen, but also you can see what you're doing on screen. Is the screen just really dim? Is the screen completely black? Does anything else besides attempting to reset the device cause it to flash white?

Help, I can't sync any music to my iPhone 5s or iPad 2 ! :( it says it's finished sync but the music is greyed out and not on my devices.. I've tried unchecking the music and doing it manually. Nothing works. I took it to Apple store Robina no help..

Help, I can't sync any music to my iPhone 5s or iPad 2 ! it says it's finished sync but the music is greyed out and not on my devices.. I've tried unchecking the music and doing it manually. Nothing works. I took it to Apple store Robina no help..

So I have found a common denominator to this phenomenon. After having the same problem, I started to recopy my playlist of 500+ songs in groups of 10-20, 30+, 75+, and then over a 100+. Any music I have purchased from iTunes won't copy, but everything else did. Unsure if I made a playlist called "Purchased" at some point or this is an iTunes default, I also noticed it had some of the songs contained in my other playlist and was showing on my iPhone. Regardless of what I did such as dragging music from that playlist to the other and clearing songs from that playlist, I removed it altogether from the iPhone itself vs. doing through iTunes. After that, music copied fine to my playlist.
So, my theory is that iTunes is getting tripped up on purchased tracks already showing on the phone and all songs are showing grayed out/dotted circle because iTunes can't resolve the conflict with purchased tracks.
Hope this makes sense and is helpful.

HT3819 Bought new iMac & moved (or thought so) music from old PC to new Mac. Now several hundred songs are orphaned on old PC; , I can "see" them with both machines turned on & iTunes open. "Missing" songs show in iMac Shared folder. How do I move & retir

Bought new iMac & moved (or thought I had) all of my music from the old PC to the new iMac. Have discovered several hundred songs are orphaned on old PC; I can "see" them with both machines turned on & iTunes open. "Missing" songs show in iMac itunes Shared folder. How do I move them all so I can then & retire the old PC?

From things you are saying, such as "shared folder" and having both machines on, it doesn't sound to me like you truly moved the whole iTunes collection.
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
do not confuse moving your whole folder and library with moving just media files as in
iTunes for Mac: Moving your iTunes Media folder - http://support.apple.com/kb/HT1449
Quick answer if you let iTunes manage your music: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Start iTunes with the option key held down and guide it to the new location of the library.
Macworld - How to transfer iTunes libraries between PC and Mac - http://www.macworld.com/article/46248/2005/08/shiftitunes.html

After syncing my iphone to my itunes on my pc, all the music on my phone is gone. I don't have a backup. Is there any way I can get them back?

After syncing my iphone to my itunes on my pc, all the music on my phone is gone. I don't have a backup. Is there any way I can get them back?

If you had no other backup....NOPE! However, if you purchased your songs from iTunes, check out: iTunes Store - Finding Lost Music FAQ

I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?

I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?

By any chance, did you have the Find My iPhone app installed prior to it being stolen?
Reporting a lost or stolen Apple product
Hopefully you had your iTunes purchases backed up to an external source such as an external drive or CD's?

Why can't I copy and paste the music from my iPhone on iTunes 11 to a folder in my Music Library?

Why can't I copy and paste the music from my iPhone on iTunes 11 to a folder in my Music Library? I want to have a copy of the music on iTunes so when I update to a newer version of iOS I don't lose my music. And no I didn't buy this music off iTunes and neither will I use iTunes Match.

There has never been a function to copy anything from an iPhone and paste it to a computer.
All of your media should be in iTunes already.
If it is not and was purchased from iTunes, right click on the device and select Transfer Purchases.
If the media is not in iTunes and was not purchased from iTunes, how did you get it on the device in the first place?

HT201077 I can not see the photos I have chosen when I post them on my Mac yet I can see them both on my iphone and Ipad.

I can not see the photos ( Shared Photostream) I have chosen when I post them on my Mac yet I can see them both on my iphone and Ipad.
If I post them on my other devises they do show up on my mac but if I add to them from my Mac they still have a no show on it but in turn they are now on my other devises.
What am I doing wrong please??

Rented movies downloaded to an Apple TV can't be transferred to any other device.
(86941)

HT4859 i can see backup file from my iphone in icloud,but didn't restore it.

i can see backup file from my iphone in icloud,but didn't restore it

Hi donnykhiew!
It looks like you might be having issues with restoring your iPhone from an iCloud backup. I have an article for you that can help you troubleshoot this issue, and it can be found right here:
iCloud: Troubleshooting restore issues with iCloud Backup
http://support.apple.com/kb/TS4036
Hope that helps. Thanks for using the Apple Support Communities!
Cheers,
Braden

My iphone 4 photo auto rotation was not functioning, might be accidentally locked as I can see a locked symbol with a circle with an arroe surrounding it at the top right angle , next to the power % indicator. Please advise how to unlock it.

My iphone 4 photo/message auto rotation was not functioning, might be accidentally locked as I can see a locked symbol with a circle with an arroe surrounding it at the top right angle , next to the power % indicator. This function was working perfectly since day 1.
Please advise how to unlock it.

Swipe upwards from the bottom of the screen to open Control Center. You will then find the orientation lock in the top row, last icon on the right. White is on, black is off. Tap and turn it off. If you see the lock symbol, then orientation lock is on, and that is what is keeping it in the portrait mode.

HT1848 On itunes, when synced to my pc, I show less than half of the music that is on my iphone 4. How do I get all the music onto my pc?

I am about to scream if I don't figure this out or just decide to leave Apple and get a Galaxy phone. On itunes, when synced to my pc, I show less than half of the music that is on my iphone 4. How do I get all the music onto my pc? I have read many forums and tried many things, but apple/iTunes is not intuitive at least not on a PC. When I go to devices it won't let me select "transfer music". It's grayed out. Why is this and what can I do? I'd like to delete some of the music off of my iPhone but don't want it gone forever. Pleae help.

Thanks Turingtest2,
I appreciate your response. I have done all of the things mentioned, but still when I click on "devices", the "transfer music" option is still not selectable. I see it, but can't select it. I am running Windows 7 on my PC.
However, one thing I read makes me take pause. At one point I did erase my computer back to factory settings using the mirrored image. We backed up all information and put the important stuff back on, but I don't believe we did anything with iTunes, so it's a possibility that the music that is in my library now, may only be music I have purchased since then. But, (thinking out loud) that was a while ago and I am pretty sure I have purchased more music than what is in my iTunes library, since then. Maybe I will approach it from that angle and see what happens.
It just doesn't make any logical sense that syncing goes from computer to device. Ostensibly then, my iPhone would only have the music that is on my computer after syncing and that is not the case. I still have all my music on my phone. I can see the new music that's on my phone get added to my iTunes library when I connect, which would make one think that syncing occurs both ways. I don't know. It's maddening. Maybe I should just follow my husbands advice and go to an Android. LOL. Or maybe I will take my laptop and phone to the Apple store and make them figure it out. Ha.
If you have any thoughts about this, let me know. Thanks again.

I have problem syncing my music to ipad. Most of the songs are duplicated but only in ipad. I checked the music library in itunes and there didn't have the duplicated songs like in the ipad. I can not delete the duplicated songs inmy ipad.

I have problem syncing my music to ipad. Most of the songs are duplicated but only in ipad. I checked the music library in itunes and there didn't have the duplicated songs like in the ipad. I can not delete the duplicated songs inmy ipad.

Hi, Abril_Perez17.
This may be related to a new feature embedded in iOS7 that shows all purchased music by default. Go to Settings > Music, then turn off Show All Music. See if the issue ceases once the feature has been disabled. This information is located on page 63 of the user guide below.
iPhone User Guide
Regards,
Jason H.

I just updated my iphone to ios 7 and updated itunes to 11.1. Yesterday I noticed I couldn't move music from my library to my iphone. Today I noticed that most of the music on my iphone is gone. What do I do?

I just updated my iphone to ios 7 and updated itunes to 11.1. Yesterday I noticed I couldn't move music from my library to my iphone. Today I noticed that most of the music on my iphone is gone. What do I do?

I don't see how the AAC Version thing really applies here - the issue seems to be with
the time it takes for "Preparing to Update" to run when adding new songs and
the fact that a bunch of songs can get temporarily deleted from your phone, then need to be recopied over.
I should also add that I'm using iTunes for Mac (OS 10.6).
And Linda0410, if you view your phone's library in iTunes on your computer while it's copying, you should be able to see a bunch of grayed out songs, and there will be a little indicator on the left hand side of each song that's currently being copied.

I can see my music on my iphone, but there is no sound. It shows the music is playing, but I cannot hear it. What to do?

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