I can't access Bank of America on-line banking on my Macbook and BOA says the problem is with my computer. Please help.
I have tried, Firefox, Chrome and Safari. My Macbook is running 10.5.8. I have cleared my cache, cookies and browsing and download history. Sometimes I get so far as to be able to access my accounts page and then I can't access any other page on the site like on-line bill pay. Mostly, nothing happens after I put in my user ID. Sometimes I get an "error with the server," and sometimes I don't. Sometimes one user ID gets me a little futher (to the passwords page) and sometimes it doesn't. I've downloaded Adobe Shockwave Flash. This is not happening with any other sites and my husband can access the BOA site with his computer using the same user Id's and passwords using the same internet connection I am using. Any help and advice will be greatly appreciated!
Thank you!
The versions shown are the last ones available for Leopard.
Java 1.4.x is no longer supported, which is why it's off.
If you're still not getting functionality, try enabling it for a short time in case they're using old code.
The only other thing I can think of is that they're using later versions because of the security issues and may not be compatible, but I'm guessing there. (Lion was up to 1.6.0_35 I think - may be higher by now).
Time for someone with a deeper knowledge of Java than me.
I know we have a number of Java developers contributing to the forums, hopefully one will pick it up.
it may help to start a new thread specifically about the Java issue - that would be more likely to attract fresh attention.
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Greetings,
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