I can't deauthorize all computers. It acts like it is doing it, but it never succeeds and no message returns saying why it didn't work. Can anyone explain why this is happening?

I had to rebuild a computer. When I got iTunes installed and tried to sync my iPod it said that I had reached my limit of five computers. I logged into my iTunes account and went through the process for deauthorizing all computers. It comes up with a messaging asking if I am sure I want to deauthorize all computer and I select the "Deauthorize computers" button. It never comes back with a message one way or another whether it was successful. When I get out of that screen and come back in, it still shows that I have 5 authorized computers. I can't sync my iPod. The deauthorization is not working. Can anyone explain why this is happening?

i guess no one helped? I'm having the same problem.
When i press the button to deauthorize all computers, i get an error saying 'my account can't process this at this time. please try again later'

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Recently updated Numbers to Version 3.5.2 and now also seem to have Numbers Version 2.0 on my launchpad? Can anyone explain how this has happened - how do I get rid of it?

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What is strange however is that my iMac is only a few months old and they all were upgraded to V3.x just a few months ago - with all Apps for iWork removed at that time.
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I originally downloaded Numbers 2.x from the App Store (i.e. didn't install from a disk). I still have it on my Mac. But only Numbers 3.x appears in Launchpad.
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I'm a pc tech, I go through computers like water buying and selling. Apple says I can only "deauthorize all computers" once a year. Over time, I've authorized the 5 that Apple allows, now I can't even authorize the one I'm currently using. WTH DO I DO????

I've had constant problems with syncing, I don't understand why Apple can't just make a simple interface where I can sync what's on my iPhone to a new computer, thereby creating a "library" of what I have on my phone already. Obviously, what I have on my phone is what the heck I want on my phone. I'm a pc tech, I go through several computers a year because I buy and sell and repair them. Apple won't let me "deauthorize" computers until NOVEMBER, and it won't let me "Authorize" the desktop I just built for myself. The new iPhone OS is about to debut, and I can't even sync this phone to my new computer or new itunes. THis is ridiculously complicated and frustrating as ****. If I didn't like the iPhone so much, I'd never bother with all this hassle. And Apple wonders why suddenly about 70% of the market now belongs to ANDROID users. What do I have to do, Call customer support to get my account straight???? TOTALLY disgusted with this whole thing.

dustyrhodesnola wrote:
I've had constant problems with syncing, I don't understand why Apple can't just make a simple interface where I can sync what's on my iPhone to a new computer, thereby creating a "library" of what I have on my phone already.
iPhones are not, nor have they every been storage devices. They are merely mirrors of the content in the users iTunes library. As such, syncing is one way, computer to iDevice.
dustyrhodesnola wrote:
II'm a pc tech, I go through several computers a year because I buy and sell and repair them. Apple won't let me "deauthorize" computers until NOVEMBER, and it won't let me "Authorize" the desktop I just built for myself.
Learn to deauthorize them before taking them out of service. Sorry, but the scenario describe above is not "normal" and I cannot imagine any user buying a used computer from a so-called tech that he built for himself. If building computers for customers, build them for the customer and keep your data off of them.
dustyrhodesnola wrote:
The new iPhone OS is about to debut, and I can't even sync this phone to my new computer or new itunes.
Again, had the previous computers been de-authorized this would be a none issue. A call to iTunes Customer Support may provide a way around the one year limit on deauthorizing all computers.
dustyrhodesnola wrote:
THis is ridiculously complicated and frustrating
No, it's not.
dustyrhodesnola wrote:
If I didn't like the iPhone so much, I'd never bother with all this hassle.
In that case, READ the User's Guide and educate yourself on how to use the device as designed. Or find a competent tech to explain it in a way that you can understand it.

HT1206 I can't deauthorize all computers until October.

I had to reboot an older apple (2008) because it crashed. Now I can't open I tunes because I need to download a newer version of Quicktime but can't do this without purchasing. So I want to deauthorize this one computer, but can't open Itunes to do it. How do I deauthorize this computer on a different computer? I have already deauthorized all computers in October 2011 (when the same computer crashed then) so would have to wait until October 2012.

You don't need to buy anything. Click here and download the software.
(67335)

In 1 applications, e.g. Norton Virus Scan, and Macware DiskToolsPro, the status bar shows 100% but task is still running. Where it says x of y items complete, x is y. This also happens in Windows 7 with Bootcamp. Please explain.

In >1 applications, e.g. Norton Virus Scan, and Macware DiskToolsPro, the status bar sometimes shows 100% complete but task is still running. Under the status bar, where it says something like "x of y items complete," x is greater than y. This also happens in Windows 7 with Bootcamp. Why does this happen?

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HT4865 my ipad will not do anything and a message box says 'you ipad has not been backed up in two weeks. backups happen when this ipad is plugged in and locked and connected to the internet to wi-fi. I do not know how this happened but I am stuck.

i cannot get onto the internet with my ipad. i am ar home with wifi. can you nhelp.

Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

I cannot deauthorize all computers

I'm changing to new laptop and installing iTunes but it pops up that I cannot authorize more than 5 computers and I have to deauthorize any of them first. Scrolling down of the help page and found "deauthorize all computer" then I opened the ex-laptop and followed the step but after "sign in" I didn't see the box to deauthorize all computers which was remarked that if I don't see this option means I have authorized only 1 computer. ?!?!
I don't get it. While the pop up in the new laptop says it doesn't allow me to authorize more than 5 computers but I couldn't deauthorize all computers because I have authorized one?
Pls. advice.

Hi there sutida_pp,
You may find the information in the article below helpful. It looks like you can only deauthorize all computers once per year, so this may be where you are running into issues.
Deauthorize your Mac or PC using iTunes
http://support.apple.com/kb/HT6283
If need to deauthorize your computer but you can't access it, you need to deauthorize all computers. After you authorize 2 computers, you'll have the option to deauthorize all computers for your Apple ID. You can deauthorize all computers once per year.
Using one of your authorized computers, follow these steps:
Click to open your account in iTunes (you may need to sign in with your Apple ID). Or open iTunes, click Store > Sign In, and enter your Apple ID and password.
Click Deauthorize All.
The Deauthorize All button appears only if you have more than 2 authorized computers. If you don't see the Deauthorize All button, that means you only have one authorized computer.
Hope that helps,
-Griff W.

HT1420 if i deauthorize all computers, how quickly can i re-authorize?

due to getting new computers and crashes, I need to deauthorize all computers. after that, can i authorize the correct computers right away?

Yes.
(74292)

Need to Deauthorize Computers that don't exist, can't deauthorize all.

Itunes says I am at my limit of 5 computers. In acuality only 3 are active in my account right now. I believe the others are phantoms and are the result of system upgrades where the same computer is now recognized as new. I can't deauthorize all until June 30--the anniversary of the last time I had to do this. What options do I have other than waiting for 3 more months?

None, actually, other than creating a new account.

I want to 'deauthorize all computers'. Apple web says to go to Account Information and click deauthorize all, but the option is not there. where can i do this?

I want to 'deauthorize all computers'. the Apple web says to go to Account Information and click deauthorize all, but that option is not available on the screen. How else to I get to the deauthorize all computers.

See Here
Authorise / Deaurhorise About
http://support.apple.com/kb/HT1420
Login to iTunes, go to "view your account info" on the itunes store, deauhtorise all five, and then re-authorize your current Computers one at a time.

HT5622 How can I authorize a new computer (with windows 8) without deauthorizing my other computers (windows 7) . Under manage your account the only choice given is to deauthorize all computers already authorized

I just bought a new computer with windows 8. I have 2 other computers (windows 7) authorized for itunes. When I go to manage your account the only choice I am give is to deauthorize all computers. There is no place from which to authorize this new computer or to deauthorize the 1 computer that is dead rather than both. Suggestions appreciated

To authorize the Windows 8 computer, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
It isn't possible to individually deauthorize a computer which is dead or which you don't have either physical or network access to.
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How do I deauthorize all computers associated with my Apple ID?

Hi all,
First post on Apple Support Communities :-)
When I bought my first Apple product (iPad 2) a few months ago, I didn't know anything about Apple IDs, iTunes Store, Home Sharing and Computer authorizations. I experimented a little with iTunes and home sharing in VMware virtual machines (Windows 7) on my computer (Ubuntu). I quickly used up the 5 authorized computers, so I used the "Deauthorize all computers associated with your Apple ID" feature in iTunes and kept on experimenting (since I couldn't get things to work properly in my virtual environment).
Now I have an iPhone 4S and my daughter has an iPod Touch 4G, and I'm planning on buying the new Apple TV. But I'm not going to because I can't have Home Sharing. I can't "clean" the authorized computers because I did it a few months ago and it is only permitted once a year.
It is possible to request an exception (and how?) and have the authorized computers cleaned up?
Thanks a lot
Sebastien

If you can't deauthorize systems just by the "deauthorize" command under the Store menu in iTunes, then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the problem to the iTunes Store. They may be willing to clear your authorizations for you.
Regards.

I cannot authorize my new computer in iTunes because I hit the 5 device limit. However, I cannot deauthorize the old one because it's gone. I also cannot use the deauthorize all computers button because I did last year when I was replacing computers. Is t

I cannot authorize my new computer in iTunes because I hit the 5 device limit. However, I cannot deauthorize the old one because it's gone. I also cannot use the deauthorize all computers button because I did last year when I was replacing computers. Is there any other way of deauthorizing computers that no longer exist?

harishassan16 wrote:
... Is there any other way of deauthorizing computers that no longer exist?
If you no longer have, or access to, the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five,
(Please Note: this can only be done Once every 12 months)
Then re-authorize your current Computer(s) one at a time..
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420
harishassan16 wrote:
... I also cannot use the deauthorize all computers button because I did last year ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

If i deauthorize all computers will it delete all my songs currently on my computer??

If i deauthorize all computers will it delete all my songs currenty on my library?

Back them up anyway. Other things, such as hard drive failures, can.
(83580)

I can't deauthorize all computers. It acts like it is doing it, but it never succeeds and no message returns saying why it didn't work. Can anyone explain why this is happening?

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