I can't download apps for my iPod/ iPad and there is $30.00 on my account and it wont let me use it . It tells me to sign in with my debit card and that doesn't work either so I know there is a problem with iTunes

Hello ,
I have purchased an itunes card 2 weeks ago and it doesnt work then we had to go back to the store to get a new one from them. And No One Has Answered Me IN 5 Days
Please HELP ME

http://www.apple.com/support/itunes/contact/
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552

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