I can't log in to iMessage or FaceTime.

I just restored my phone and installed the new update. I have tried all of the solutions people have suggested and nothing will work.

Did you also have a look at these articles?
Troubleshooting FaceTime
Troubleshooting FaceTime and iMessage activation - Apple Support

Similar Messages

  • Can't log in to iMessage or FaceTime on iPad

    Unable to log in to iMessage or FaceTime with my Apple ID though I can log in to my Apple account ...

    Go to Settings>Reset>Reset Network Settings, then set up your network info anew.
    Cheers,
    GB

  • Can't log on to iMessage and FaceTime????

    I purchase the new iPad that just came out and I can not sign on to iMessage or face time.  Please help!!!!

    All,
    I am having the same problem with my new iPad (wifi+4G LTE).
    When I try signing into iMessage using my Apple Id & password, it would momentarily show a message box with Next button on it & straight after that it would show the Sign In screen again. And obviously, it doesnt sign me in to iMessage or enable it.
    I have tried the following things, but they dint help:
    1. Reset Network settings
    2. Sign out of from Settings -> Store -> Apple Id
    3. Change DNS to Google's public DNS 8.8.8.8
    4. Changing Apple Id password
    5. Hard Resetting iPad.
    Could anyone please help?
    Cheers,
    Jay
    P.S. I am only using Wi-Fi on my iPad at the moment, as I havent got a data plan as yet.

  • I can't log in on iMessage and Facetime on iOS7

    I tried to activate iMessage and Facetime on my iPhone 4S with iOS 7.  They won't let me log in. On imessage it is just sending everything in a text message not an imessage. Facetime wont even work. Every time I try, a message pops up and says, "Try to connect to network availability..."  My wifi is working. It is working on my moms iphone 5.

    back your Iphone up onto itunes. MAKE SURE YOU DO THIS. otherwise you will lose everything.
    go to your iphone, and hit settings < General < Reset < Erase all content and settings.  Once you do this. youll ned to go into itunes on your computer and restore your backup. this will take about 10 minutes or so. After that. your imessage should be working. you will lose all your music, but as long as your bought them off itunes it wont be problem putting them back on your Iphone.
    after hours of talking to Apple tech, telling me i just have to wait. I took a shot in the dark and it fixed.. give it a shot. just make sure you back up your iphone into itunes from your computer.
    hope this helps everyone!

  • Can't log in to iMessages/FaceTime on Mac

    I am having trouble logging in to iMessages and FaceTime on my Mac.
    I read everything here and have tried a bunch of suggestions (if not all of them) in an attempt to rectify the problem. No luck. MBP 17 (late 2010), Mavericks 10.9.4
    Here's what I've done and/or tried:
    - Rebooting (duh)
    - Resetting keychain (many times)
    - Repairing permissions
    - Trashed related preference files
    - Booting in safe mode and attempted to log in
    - Created another account on my Mac and attempted to log in to iMessage/Face Time
    - Reset time zone and date/time settings to "auto."
    - Disabling iCloud on my computer and re-logging in
    - The mDNS/Bonjour fix via Terminal
    - Disabling Flash from storing data locally
    - Tried booting into Open Firmware to reset VRAM, but couldn't (may try again)
    - Checked my Apple ID to ensure there are no other phone numbers/emails associated
    - Enabled my email address as well as my phone # in FT and iM on my iPhone and iPad
    - Disabled two-step verification on my Apple ID (just in case that was it--I've seen stranger things happen.)
    Here's what DOES work:
    - Logged into Game Center on my Mac
    - Logging into iTunes
    - Logging into iMessages on a different Mac
    - iCloud, iMessages, FaceTime on my iPad and iPhone
    - Checked for my Mac's serial no. (it's there)
    Just updated to Mavericks 10.9.4 on 7/7/14, updated MS Office and Adobe Reader, then repaired permissions. After that, my keychain locked up, and I spent six hours figuring that all out. Once that was sorted out, the next day, I noticed I couldn't log in to iMessages. I don't know if it's a certificate problem or a server problem or what.
    The error I get most commonly in Console is "unrecognized leaf certificate."
    Appreciate any help.

    I solved it! I solved it!
    Reinstalling did not work, neither did creating a new user account. Skip down to the TL;DR section for what I did.
    I created a new user and installed OS X Mavericks again. I didn't re-format the HDD, because I did not want to re-install all of my applications and wait for all that (hours and hours). This did not work at all and in fact, even more stuff "broke." After the reinstall, I could not (and still can't) log in to Apple Support or my Apple ID via Safari (have to use Firefox). Safari is telling me it can't establish a secure connection to the idsma.apple.com or to the appleid.apple.com servers. iMessages and FaceTime were still preventing me from logging in, and everything went to Hades in a handbasket. Oh--I couldn't log in to the App Store, either. I also repaired permissions while booted from the OS install disk--that didn't help either.
    However, I DID FINALLY manage to get iMESSAGES TO WORK on my Mac! (This is in my original user account, not the new one I created, just FYI.) I again changed the time zone preferences from automatic to manual (with my correct time zone) and I made a change to the time preferences so that the date is displayed in the menu bar. I did that just to ensure the .plist file was updated by the OS. (I'd done this before, but since this was a new OS, I figured it might help). Then, after reading another user's tip in another thread, I logged completely out of iMessages (and iCloud, just for kicks) on my iPhone and iPad. I also went to Sys Prefs > Users and re-added my Apple ID to my computer's user id/login.
    I don't know how much this matters, but when I did that, the "caution" icon (yellow triangle with exclamation point) appeared next to the Apple ID info in the Sys Prefs. I double-clicked it to see if it would tell me anything, and it disappeared. I re-launched iMessages, and I kid you not, it logged me in! WOOT! Then I logged in to iTunes, iCloud, and the App Store. I also re-logged in on my 2 iOS devices, and it's all good. <happy dance>
    Now, if I could only figure out the screwy problem with Safari and the idsma.apple.com and appleid.apple.com servers. Meh. I can log in w/ Firefox, and at least I can actually do some damned WORK on my computer now (it's only been 4 days iof this BS)!
    TL;DR, try this:
    1. Make the time zone on the Mac not automatic (but correct to your time and zone), and change something in that pref. pane so that it overwrites the old prefs file.
    2. Log out of iMessages, iCloud, etc., on your iOS devices
    3. Un-associate your Apple ID with your computer user login (in System Preferences > Users and Groups).
    4. Sign out of iCloud on your Mac.
    5. Reboot.
    6. Re-associate your Apple ID with your user login. If you see a caution icon next to it, double-click. Should disappear.
    7. Launch iMessages and attempt to log in.
    8. Then log in to iCloud via System Preferences > iCloud
    If that doesn't work, do these steps, then go back to # 1, above.
    9. Delete all the Apple tokens and keys in the Keychain (might break some other things--may be why I can't log in via Safari right now).
    10. Reinstall Mavericks/OS X.
    11. Repeat steps 1–8.
    Final thoughts: My serial number did appear in System Information, and I'd never had the motherboard replaced (or anything else, for that matter) on this Mac. However, this is an Apple Certified refurbished Mac, and it could be that the motherboard was replaced before I ever even owned it. Again, my S/N displayed as it was supposed to, but it could that this was part of the problem. Seems far-fetched, but...

  • After the IOS7 update, i can no longer use my imessage and facetime. It says "waiting for activation" and tried to log in on my apple id but it turned out to connection error. Please help me guys! Thank you.

    After the IOS7 update, i can no longer use my imessage and facetime. It says "waiting for activation" and tried to log in on my apple id but it turned out to connection error. Please help me guys! Thank you.

    Have you tried to reboot your phone(hold home and lock button simutainiously)?

  • I can not log in to iMessage iOS 6 iPhone 5. Error says " Could not sign in. Pleasecheck your network connection and try again. I do have network connection since I can browse the web using wifi!

    I can not log in to iMessage iOS 6 iPhone 5. Error says " Could not sign in. Pleasecheck your network connection and try again. I do have network connection since I can browse the web using wifi!
    I have tried using cellular data connection or wifi and I can not sign in?

    Go to Settings>General>Date and Time>Set Automatically>On.

  • Can't log on to iMessage.  Keeps recycling ad infinitum

    I can't log on to iMessage on my iMac with Mav 10.9.  It's working on both my iPad2 and iPhone 4s with IOS 7.  I've never used it on the iMac before: now logging on yields only the spinning recycling icon indefinitely.
    None of the fixes or workarounds I've seen have worked.  I understand others are having this problem.
    Does anyone have a fix or workaround that works?
    Thanks.

    All,
    I am having the same problem with my new iPad (wifi+4G LTE).
    When I try signing into iMessage using my Apple Id & password, it would momentarily show a message box with Next button on it & straight after that it would show the Sign In screen again. And obviously, it doesnt sign me in to iMessage or enable it.
    I have tried the following things, but they dint help:
    1. Reset Network settings
    2. Sign out of from Settings -> Store -> Apple Id
    3. Change DNS to Google's public DNS 8.8.8.8
    4. Changing Apple Id password
    5. Hard Resetting iPad.
    Could anyone please help?
    Cheers,
    Jay
    P.S. I am only using Wi-Fi on my iPad at the moment, as I havent got a data plan as yet.

  • HT5622 I can't log in to iMessage on my iPod touch 4g

    I can't log in to iMessage on my iPod touch 4g

    Can you be more specific?
    You don't know how or it won't work?
    What happens when you try?
    http://www.apple.com/ios/messages/

  • Can't sign in on iMessage and FaceTime after upgrading to ML

    After doing a clean install of ML, I can't login anymore to iMessage and FaceTime. I'm correctly login to iTunes, AppStore and on my iPhone iMessage works good.
    The error is "Il server ha rilevato un errore durante l'elaborazione della registrazione. Riprova pi tardi"
    or in english
    "The server encountered an error processing registration. Please try again later."
    The problem is in ML because with Snow Leopard I hadn't a single problems. I'm on iMac 21.5'' late 2009.
    Thanks

    it didn't work for me. instead, it created more problem.
    inexplicably, now i have duplicate inactive imessage account which i don't know how to remove!
    instead of looking for ways to activate the imessage & factime, now need to fix another thing...
    another thing which i tried reading the thread was to log in using safe mode. it didn't help either. same "The server encountered an error processing registration. Please try again later." problem. it was too laggy and had to force a shut down. rechecked disk permission and found a host of permission problems.
    sigh...
    more problems....
    apple support is closed for holiday...

  • HT5012 I recently updated my IOS using the beta found on an iTunes account link... Ever since then I've been unable to log into my iMessages and FaceTime account through my iTunes.  The only explanation it gives me is that my connection was lost.... What

    I recently updated my IOS using the beta found on an iTunes account link... Ever since then I've been unable to log into my iMessages and FaceTime account through my iTunes.  The only explanation it gives me is that my connection was lost.... What to do?

    It was downloaded through my iTunes account... So im sure it wasn't pirated. It's nothing more than a beta test to work out the bugs.  But do u have any suggestions as to how i can about redownloading the same iOS but now the 'bugs' should be all worked out....

  • HT3529 I can't set up my imessage or facetime with my email because it says "Unable to verify email because it is already in use" which it was with my old ipod but how do i reset it or whatever so that it works with my current ipod?

    I can't set up my imessage or facetime with my email because it says "Unable to  verify email because it is already in use" which it was with my old ipod but how do i reset it or whatever so that it works with my current ipod?

    Try here:
    iOS: FaceTime is 'Unable to verify email because it is in use'

  • HT4436 Hey I received an email saying someone logged onto my iMessage and FaceTime. Does that happen after you update the iphone? I just downloaded the new upgrade.

    .Hey I received an email saying someone logged onto my iMessage and FaceTime. Does that happen after you update the iphone? I just downloaded the new upgrade

    I spoke too soon. I tried Facetime again last night and had the same problems. Another factory reset did not work. I think it may be time to just call Apple support.

  • TS2755 I can't sign in to iMessage or FaceTime.

    I can't sign in to iMessage or FaceTime. I put my password in and click "Sign In," but then it doesn't verify my email. It says that a verification email was sent to my email address, but I never get an email. There are no emails from Apple in my inbox or my spam.

    FaceTime, Game Center, Messages: Troubleshooting sign in issues - Apple Support

  • Why can't I set up iMessage or Facetime on my new (second) Ipod Touch 4th Generation?

    It says I have a bad connection or something but on my 1st Ipod Touch I CAN set up imessage and facetime. On my second one I can't. Why is that?

    What happens when you try:
    iOS: Troubleshooting FaceTime and iMessage activation
    Kneil31, the original poster has two 4G iPod touches. His 1st one and his second one.

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