I can't play song in library ,they said can't find the original file,help me pls bec  over one thousand song can't play

I can't play the song in my library bec they can't find the original file which i can play before may be I try to import mp 3 which couple song from mp3 can play but the song that come from original cd or purchase from itune store can't play

iTunes doesn't import it INTO the Library, it keeps it in it's original place and just adds the song into it, try and find them again and re-add them into your library.

Similar Messages

  • HT1338 when i click a song in my itunes library it says it cannot find the original file and something told me it was because bonjour is gone off my pc somehow please help what can i do if anything thats 65.3 gigs of my life

    when i click a song in my itunes library it says it cannot find the original file and something told me it was because bonjour was gone off my computer somehow idk please help if anyone even can this is 65.3 gigs of my life

    What computer, OS and iTunes version are you using?

  • HT1657 I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

    I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

    What did you use to download it with? iPad? iPhone? Computer?
    If it's an iPad/iPhone, play it using the videos app.
    If on the computer, look on the left side of iTunes in the library under movies.

  • I can't play a number of songs in my library because my computer cannot find the original file?

    Even though I downloaded these songs from the iStore, my computer cannot seem to locate the files and i've lost well over $50 in music that i have purchased. I have no idea how to fix this and I have a road trip tomorrow. I need help!

    Hello kcculbertson,
    It sounds like some of your purchases are not being found and have the exclamation point to the left in iTunes so they will not play. Take a look at this article to see if you can locate them:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    If you cannot locate the files, you can always delete them from the list in iTunes where they will not play, and then re download them free of charge from the iTunes Store with this article:
    iTunes 11 for Windows: Download previous purchases from the iTunes Store
    http://support.apple.com/kb/PH12491
    Click iTunes Store near the top of the iTunes window.
    Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
    In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
    To download an item, click its Download button .To download all available items, click Download All.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • When trying to sync or listen to songs in itunes library it says the song on itunes could not be used because the original file could not be found. I am using windows 7.

    I have imported cds into my itunes and they appear on my playlist, but when I try to sync to my ipod or listen to them on my computer a message comes up stateing " the songs on itunes could not be used because the original file could not be found".  I have not deleted them and am importing them the way I always have.  This problem has only been for the last 4 or 5 months. Since updating to the last 2 itunes versions.

    The message means that iTunes can not find the original imported music files. iTunes should display a red exclamation mark next to the songs it can not find. You will need to look on your hard drive for the songs/files and than correct the file path in iTunes or just delete the files in your iTunes library and import them again.

  • Why does Itunes say it can't find the original file for a particular song?

    why does Itunes say it can't find the original file for a particular song? and then asks if I want to locate it? I can't access a bunch of old song files. any new cds are available to me in itunes. all others are not accessible. how do i merge the new cd's with the old ones so that all the songs are playable in Itunes. thanks.

    sheri 0713 wrote:
    Of course, I have backed up to CD and/or external drive.
    I'm wondering if you're attempting to maintain your library on your external HDD? If iTunes has been directed to use a location on your external hard drive as your iTunes Music Folder location (you can check this in iTunes > Preferences > Advanced tab) you MUST ensure that the hard drive is connected to the computer and mounted in the Finder prior to launching iTunes. If it isn't, it can cause this error to appear. This is probably one of the most common reasons this error begins to appear.
    It seemed my purchased songs were the first to DISAPPEAR and I had to rebuy.(Nice scam in the bug?)
    So... why not restore them from your backup? If, for some reason, this wasn't an option, you could have also recovered them from any iPod or iPhone they were currently synced to (http://support.apple.com/kb/HT1848), or, you can also email iTunes Store support and request a "regrant," which is a once-per-account exception they might be able to offer you and allow you to download missing purchases again.
    I am now convinced this a HUGE BUG in 7.7.1. and possibly the previous version or two.
    I'm not so sure... I've never run across this particular error (my library is stored on my internal hard drive, but copied to an external for backup purposes with an application other than iTunes or Finder. I don't think Apple will provide acknowledgment to issues experienced only by very small numbers of people... I'm one of those, perhaps foolish, individuals who allows my computer to download updates immediately, rather than waiting for fear of problems, and again, I've never had this error.
    CG

  • I downloaded the new version of iTunes and now over 100 songs have an exclamation mark beside them and won't play. The message says: "The song ... could not be used because the original file could not be found." How do I get these songs back?

    I downloaded the new version of iTunes and now over 100 songs have an exclamation mark beside them and won't play. The message says: "The song ... could not be used because the original file could not be found." How do I get these songs back?

    Presuming they're on your computer, right click on them and then follow the prompts to locate hte file on your computer.

  • Help! (please :) I have a 1GB iPod that's loaded with music for which my computer can no longer find the original files-due to external mass storage crash during recent move. Is there a way to import iPod music back into my iTunes library on computer???

    Help! (please I have a 1GB iPod that's loaded with music for which my computer can no longer find the original files-due to external mass storage crash during recent move. Is there a way to import iPod music back into my iTunes library on computer???

    Or If there is any purchased music then you can try to transfer purchases
    http://support.apple.com/kb/ht1848
    If you're in the US you can reload purchased music
    http://support.apple.com/kb/ht2519

  • My music library seems corrupted. Nearly every song (431 albums) displays "the song ... could not be used because the original file cannot be found". Is there any way to correct this? Please help, thanks, Kelly

    Almost my entire itunes music library seems corrupted. Nearly every song (431 albums) displys "the song ...  cannot be used because the original file cannot be found". Is there any way to correct this? Please help!
    thanks,
    kelly61

    Select one of the songs in question and right click, then select "Get Info". On the main dialog page you should see where iTunes thinks the file resides. Then use Windows Explorer to see if the file is actually there. If not, find out where your music is stored.If there is not a correlation between iTunes and reality, go into iTunes and delete all of the files which are not found.  Then, in iTunes, select File->Add Folder to Library and select where the music is stored. iTunes will re-add all of the music into your library.

  • How do I find music that has been uploaded to iTunes from a purchased CD and iTunes is "unable to find the original file?" I no longer have the CD. I have tried all the usual methods of looking in my iTunes library and through Find. No Luck.

    How do I find music that has been uploaded to iTunes from a purchased CD and iTunes is “unable to find the original file?” I no longer have the CD. I have tried all the usual methods of looking in my iTunes library and through Find. No Luck.

    Backup drive?
    Subscribe to iTunes Match?
    If neither of the above and you don't have the CD and can't find your tracks on the computer then they you're stuck.  A file recovery utility will cost $100, plus another $100 for an external drive to which to resue the files, and may not even work.  You can buy a lot of CDs for $200.

  • The song...could not be used because the original file could not be located

    I just used Garageband this past Sunday, no problem...I open it up tonight and I get this message:
    "The song...could not be used because the original file could not be located."
    I click the OK button and it comes up with another song title, and I have clicked it 20 or 30 times already and it keeps coming up and I can't access anything else and it is frustrating!
    Anyone know how to stop the madness?!
    iMac 2.7 GHz Intel Core i5, 8 GB RAM, 1 TB HD, OS X 10.9.3
    Garageband 10.0.2

    "The song...could not be used because the original file could not be located."
    GarageBAnd cannot find the recorded media or imported audio files, that should be in the Media folder inside your project.
    Crtl-click the GarageBand icon in the Dock and use Force-quit to quit your current project.
    Then ctrl-click the .band file of your current project and select  "Show package contents." open the Media folder inside and check if all recorded media and imported audio files are there and you can play them.
    Have you moved your project or has it been transferred by mail?
    If the media are missing or do not play, there is not much you can do. If all media are there, repair the permissions of the project. If it is on an external drive, move it to your system drive and try there.
    If you cannot rescue the project, copy the media file out of the project, so you can use the recordings to recreate the song.You can launch GarageBand into the file "recent songs" panel to create a new project or to pick a recent project, by holding down  the alt/options key while double-clicking the GarageBand icon.

  • This is a new notification coming up with iTunes, why and how do I fix it? The song "Penny Lane" could not be used because the original file could not be found. Would you like to locate it?

    This is a new notification coming up with iTunes, why and how do I fix it?
    The song “Penny Lane” could not be used because the original file could not be found. Would you like to locate it?
    Max

    Hey xxCreepyFiaxx,
    First, I would try the following suggested steps for when you don't see content in iTunes after updating:
    Quit iTunes.
    Download and install the latest version of iTunes.
    Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
    Mac OS X
    /Users/username/Music/iTunes/
    Microsoft Windows Windows XP and Windows 2000
    \Documents and Settings\username\My Documents\My Music\iTunes\
    Microsoft Windows Windows Vista and Windows 7
    \Users\username\Music\iTunes\
    Drag the iTunes Library file from the above location to the Desktop.
    Open the Previous iTunes Libraries folder in the iTunes folder.
    Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
    Drag this file to the iTunes folder (the enclosing folder).
    Rename this file to iTunes Library.
    Open iTunes.
    You should now see your missing content in iTunes.
    via: No content shows up in iTunes after updating
    http://support.apple.com/kb/TS1967
    If that doesn't resolve the issue, then I'd go through the steps in here:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Have a good one,
    Delgadoh

  • Error: "the song...could not be used because the original file not found"?

    Has anyone seen and resolved the issue from this error: "The song...could not be used because the original file could not be found"?
    Thank you for your help

    Yes, with no luck ... But I'm not exactly a computer tech. I searched with spotlight with no results.

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  • Error message when trying to play music on computer states The song ... could not be used because the original file could not be found.  However, my library shows how many items and the GBs used.  How do I locate the files?

    When I try to play my iTunes music on my computer, an error message comes up and state "The song (title of song) could not be used because the original file could not be found.  Would you like to locate it?
    When I click on Locate It, I cannot find where the music file may be located.  Does anyone have any suggestions?
    This all occurred when I attempted to do a backup to an external hard drive.  Unbeknownest to me, the files did not copy over and do not appear on the external hard drive. 
    When I open my iTunes library, at the bottom of my music list it shows how many songs and the GBs, so it appears that the files are still there; however, cannot be located.
    Thank you.

    Hi angela dfromtx,
    When tracks in iTunes display a it means the file cannot be located; it may have been moved or deleted. You'll have to locate the file manually if it is still available. For more information refer to the following article:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Thanks,
    Matt M.

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