I can't scan after upgrading my iMac to OS X Yosemite

Hi, I have an iMac and I upgraded to Yosemite yesterday. Ever since the upgrade my printer won't scan. I can still print, but when I go to the HP Scan logo in my applications and try to scan, I get this error:
The scan cannot be performed because another program has control of the HP imaging device. Try the following steps. After each step, try scanning again.
- Restart the program.
- Close all programs that may be using the device.
- Reboot the computer.
I have tried everything - closed all programs, restarted my computer, uninstalled HP, install HP drivers, but with no luck. Before upgrading to Yosemite it worked perfectly.
My printer is: HP Deskjet F4180.
I would appreciate any help I can get to resolve this.
Thanks in advance!
Sharon

Hi @sharon2906 ,
Thank you for visiting the HP Support Forums and Welcome. I have read about your issue with installing Yosemite and your HP Deskjet F4180 and not scanning. This is a document for Yosemite OS that will help you resolve the scanning issue.
Make sure you do you Apple update on your system as well.
On the upper left corner of the computer desktop, click the Apple menu icon update Apple Software.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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I can't scan after upgrading to Yosemite

Hi, I upgraded to Yosemite yesterday, and ever since the upgrade my printer won't scan. I can still print, but when I go to the HP Scan logo in my applications, and try to scan, I get this error:
The scan cannot be performed because another program has control of the HP imaging device. Try the following steps. After each step, try scanning again.
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Re: No more scanning after upgrading to MacOS X 10.10 ("Yosemite"

I am sorry Mr. HP, but if you select "Preferences" under the Apple icon there is nothing there for "hardware."
Can you please get someone to respond to the problem that understands how a MacBook and Yosemite works please?
I've run out of time for guessing.

HI @UThrewError
After reviewing your profile I can see you have many posts on the subject. Let's start fresh. I would like to help you with the issue, but rather than me reviewing every post on different threads, let's start from the beginning. Please respond back with the answers to the following questions;
Please describe the issue in detail
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What printer model do you have? If I am not mistaken it looks like you have the 8600, but please confirm and let me know which model (pro, plus, premium) How Do I Find My Model Number or Product Number?
Please let me know what you have tried thus far. (I can see on one thread the issue was escalated - what was the outcome of that?)
Connection type: Wireless, Ethernet or USB?
I can image by the number of posts you have you may be feeling frustrated, but please allow me the opportunity to work towards a solution with you. Please give me a chance, I can see you have been displeased with the efforts of some on other threads, but I am willing to work with you if we can be respectful of one another. I will do my best to respect your time and efforts, I hope you can be mindful and appreciate my willingness to help.
Thanks, I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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I can't scan after upgrading my iMac to OS X Yosemite

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