Re: No more scanning after upgrading to MacOS X 10.10 ("Yosemite"

I am sorry Mr. HP, but if you select "Preferences" under the Apple icon there is nothing there for "hardware."
Can you please get someone to respond to the problem that understands how a MacBook and Yosemite works please?
I've run out of time for guessing.

HI @UThrewError
After reviewing your profile I can see you have many posts on the subject. Let's start fresh. I would like to help you with the issue, but rather than me reviewing every post on different threads, let's start from the beginning. Please respond back with the answers to the following questions;
Please describe the issue in detail
Please confirm you have 10.10. On another thread there was mention of 10.6, and on another I see 10.9 was mentioned. Please verify your Mac version for me. How Do I Find Which Mac OS X Version Is on My Computer?
What printer model do you have? If I am not mistaken it looks like you have the 8600, but please confirm and let me know which model (pro, plus, premium) How Do I Find My Model Number or Product Number?
Please let me know what you have tried thus far. (I can see on one thread the issue was escalated - what was the outcome of that?)
Connection type: Wireless, Ethernet or USB?
I can image by the number of posts you have you may be feeling frustrated, but please allow me the opportunity to work towards a solution with you. Please give me a chance, I can see you have been displeased with the efforts of some on other threads, but I am willing to work with you if we can be respectful of one another. I will do my best to respect your time and efforts, I hope you can be mindful and appreciate my willingness to help.
Thanks, I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Similar Messages

No more scanning after upgrading to MacOS X 10.10 ("Yosemite"

Hi, I've got a HP OfficeJet Pro 8600 (N911a)--connected via ethernet adapter to my LAN--which worked just like a charm up to MacOS X 10.9 ("Mavericks"); printing, scanning, faxing: no hassle there! Since upgrading to MacOS X 10.10 ("Yosemite") I can't scan anything anymore, I'm kept being told that no scanner is available, albeit the printer is still working. Btw. the fax has disappeared as well. Scouting The Net, digging up various bits & bobs were to no avail. Any ideas who to resolve this one? - M.

Hi I would like to help you scan from your HP OfficeJet Pro 8600 (N911a) to your newly upgraded mac OS X. Please complete the following steps and let me know the outcome of your efforts; Reset Printing SystemClick the Apple icon ( ), and then click System Preferences.In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…Click OK to confirm the reset.Type the correct Name and Password.Click OK to reset the printing system. The Print & Fax dialog box shows no printer selectedNote: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol. Repair Disk PermissionsOn the Dock, click Applications, and then click Utilities.Double-click Disk Utility.Highlight your hard drive/partition on the left (by default this is "Macintosh HD").Click the Repair Disk Permissions button at the bottom of the window. Once the repair is complete, restart the computer and download and install the HP Printer Drivers for OS X. Now when you add the printer, you should have the HP driver to choose. If for any reason your printer driver is not there, then select the AirPrint driver.
Select Add other Printer or Scanner
Select the printer you are adding and next to 'Use' you can select the printer driver (or AirPrint) Please let me know how this works out. If you require further assistance I will happily do all I can to help. For those of you with an HP printer with no full feature software and drivers, this document explains how to scan a document from a Mac running Yosemite. Although a full feature Yosemite driver is not available to download for your printer, you can scan from the Mac with the driver from Apple Software Update. Follow the steps in this document to install the driver, and then scan from either Apple Preview, Apple Image Capture, or the Print and Scan window.

No more scanning HP LaserJet 3020 after upgrading to MacOS X 10.10 Yosemite

The device still prints.
Scanner device: You can not open the application "HP Scan" because PowerPC applications are no longer supported.
Systemversion: OS X 10.10.1 (14B25)
Kernel-Version: Darwin 14.0.0
Startvolume: Macintosh HD

Hi,
I afraid that scanning is no longer supported on some of the latest OS for a while...
Although it might still worked on previous versions it is likely to cause issues on Yosemite, it is no longer officially supported since OS X 10.7 (Lion):
http://h20564.www2.hp.com/hpsc/doc/public/display?docLocale=en_US&docId=emr_na-c03411613#N100BA
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

I can't scan after upgrading my iMac to OS X Yosemite

Hi, I have an iMac and I upgraded to Yosemite yesterday. Ever since the upgrade my printer won't scan. I can still print, but when I go to the HP Scan logo in my applications and try to scan, I get this error:
The scan cannot be performed because another program has control of the HP imaging device. Try the following steps. After each step, try scanning again.
- Restart the program.
- Close all programs that may be using the device.
- Reboot the computer.
I have tried everything - closed all programs, restarted my computer, uninstalled HP, install HP drivers, but with no luck. Before upgrading to Yosemite it worked perfectly.
My printer is: HP Deskjet F4180.
I would appreciate any help I can get to resolve this.
Thanks in advance!
Sharon

Hi @sharon2906 ,
Thank you for visiting the HP Support Forums and Welcome. I have read about your issue with installing Yosemite and your HP Deskjet F4180 and not scanning. This is a document for Yosemite OS that will help you resolve the scanning issue.
Make sure you do you Apple update on your system as well.
On the upper left corner of the computer desktop, click the Apple menu icon update Apple Software.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

I have an Epson Perfection V100 scanner and can no longer scan after upgrading to Mountain Lion and Creative Suite 5.5. Any suggestions?

I have an Epson Perfection V100 scanner and can no longer scan after upgrading to Mountain Lion and Creative Suite 5.5. Any suggestions?

Check the Epson web site for updates to drivers and Epson scan software.

I have lost large number of files after upgrading to macOS Yosemite. Any help to restore them?

I have lost a large number of files after upgrading to macOS Yosemite! Any help on how to restore the files would be much appreciated.

Iimport them from your backup you made before choosing to upgrade to Yosemite.
Cheers
Pete

HT3669 I have an Epson Perfection V100 and can no longer scan after upgrading to Mountain Lion and Creative Suite 5.5. Any suggestions?

I have an Epson Perfection V100 and can no longer scan after upgrading to Mountain Lion and Creative Suite 5.5. Any suggestions?

Check the Epson web site for updates to drivers and Epson scan software.

After upgrading my Macbook Air to OS Yosemite it doesn't recognise the 3G USB modem which was working previously. Any ideas

After upgrading my Macbook Air to OS Yosemite it doesn't recognise the 3G USB modem which was working previously. Any ideas?

Hi ..
Reset the PRAM > About NVRAM and PRAM
Those instructions are for Mavericks but will work on Yosemite as well.
Then try the USB modem.

Internet sharing no more working after upgrading to 10.5.6

With my early 2008 MacPro, I used to share my internet connection for my old iMacDV 400 (under MacOS 10.3.9).
All the network and sharing settings were fine prior to the upgrade to 10.5.6.
But after upgrading my MacPro to 10.5.6 I am no more able to browse the web from my iMacDV.
I checked on network setting on my iMacDV and thing looks fine, saying that machine is connected.
On the MacPro side, the network and internet sharing settings looks fine also. The firewall log is not showing any rejection of my iMacDV.
Did someone knows if some security fixes in 10.5.6 require to have additional settings in order to be able to share internet connection ?
Thanks in advance

In fact it seems that the installation of 10.5.6 was not completly done (some reboot were necessary).
I also repair permissions, and things get back to normal, network sharing working fine again.
Best regards

Upgrading to CU3, quick question - more questions after upgrade

So I am finally getting around to installing CU3 to our environment, upgrading from the base SCCM 2012 R2 install. I am running SCCM in a 1 CAS and 3 Primary server environment. I'll be upgrading the CAS first, and the update gives the option
of importing the client packages for upgrades into SCCM Software Library. The question is, is should I be doing this on the CAS, as our CAS does not have any clients reporting to it? Obviously I'll be importing them into the Primary sites, and
I wasn't planning on importing them into our CAS, but wanted to verify that is the correct action.

So I updated the CAS, and the primary sites, and I deployed the client upgrade packages to about 25 test machines. All the test machines received and updated successfully. They have the updated version of x.1401 on the client sided, however it has
been almost 24 hours for some, and I only see three clients in the Device Collection node that's in the SCCM console that are reporting the new client version. The ones that have reported back are those that have performed a hardware scan after the update.
Is this normal?
Also when I go into Administration > Sites and look at the version being reported here, it is also on the old version, despite being correct in the About System Center Configuration Manager, and seeing the CU registry key reporting "3". Is
this normal?

Every day more problems after upgrade to 5.1

Immediately after upgrading Apple TV to 5.1, Fotostreams only worked over WLAN. My Apple TV is connected with a LAN Cable. Everything else worked still fine. But now, since 2 days, iTunes Match is no longer working: Connects to the store, will prepare your apple tv for itunes match and then I can wait forever. Anyone else having same problems since last update?

I dont even see match as an option on my apple tv anymore... where did it go.. I can get to my music if I connect via homesharing, but I want to be able to use match. I went to settings and it's on, but still no music or match option ANYWHERE on the apple tv screen...what gives?

Aperture 3, Border Fx after upgrade to MacOS X 10.9.2

Are there any Aperture users out there who also use the plug in Border Fx? If you, have you noticed any changes in using Border Fx after upgrading to OS X 10.9.2? After I upgraded to 10.9.2, I've noticed the presets I had in Border Fx gave different results. In addition it appears that the plug-in is behaving differently and I can't reproduce borders I once used. I've written to the maker of Border Fx and will report any findings here. I'm just wondering if anyone has experienced this behavior.
Ed

Ok, I'll try to see if I can explain a little of what I see. Here is a picture exported from Aperture using the Border Fx plug-in. The date of the export is Feb 25. Note that there is a white border around the image, although it might be hard to see here, but with a soft inner edge to the border
I updated to Mas OS X on Feb 26. Here's another picture exported using Border Fx, with the same preset is used on the first picture This picture was exported on Feb 27, and as far as I know, I made no adjustments to Border Fx, just using the same default preset that I used in the first picture.
Note that in this image, the border still has the soft inner edge, but now it appears grey and not white. I've tried to get the white border back in Border Fx, but whenever I select the soft edge option, the border turns grey. There's nothing I can do within Border Fx to bring the border back to white. I haven't tried any of my other presets to see if they still work as before or not. I've tried to delete this preset and recreate it, but I can't do that either. It's not that big of a deal, but I think something has changed. I guess I could go back using Time Machine and re-set OS X back to 10.9.1, but I don't really want to do that just on account of this. I also feel that Border Fx is not handling multiple borders the way it used to, but I can't be sure of that. Thanks for replying to my question.
Ed

Xfce 4.6 : no more X after upgrade !

I just ran a pacman -Syu.
I'm using gdm as a session manager,
and xfce4 as environnment.
After upgrade ... gdm login tell me
no exec line in session file xfce4
then tries to switch to a failsafe session... alas xterm does not exist (i never installed that old thing) => complete crash of gdm.
I tried to kill gdm (using gdm-stop),
and then startxfce4 from console. (no startx available btw !?)
This time it crashes, because xinit does not exist.
(i checked : noxinit in /usr/bin or whatnot)
What is missing there ?
Feels like the dependances are missing something, but what.
Help will be much appreciated ...

I reply to self.
first : I intalled xorg-xinit.
So i could run a x session without a fuss with startxfce4.
The gdm problem was too obvuous to be missed... so I missed it.
There was an empty file named :
/etc/X11/sessions/xfce4.desktop
and a full healthy file called
/etc/X11/sessions/xfce.desktop
Force GDM to use the right one, and I was done. (directly from GDM invite, "session" button)
Yet it is rather annoying for a newbie to be dropped to nothing but command line.
(like people I try to "sell" linux ease of use and upgrade ... or like me barely woke up on a sunday morning ;-) )
Last edited by skai (2009-03-01 11:32:13)

Audio issues after upgrading to OS X 10.10 (Yosemite)

Hello,
I have been facing audio issues after upgrading to OS X 10.10
- No sound in VLC
- Re-booting with Option-Command-P-R did not work
- System sounds are fine
- Quicktime Player works just fine
I tried:
- Plugging in earphones while video was playing on VLC
- F10/F11/F12 while video was playing on VLC
- Re-boot with Option-Command-P-R keys (found on a thread elsewhere)
- Played something in Garage Band (found on a thread elsewhere) and restarted VLC
None of the above solved the issue
Any one else facing similar issue with VLC on 10.10?
How did you manage to fix this?
I am running VLC 2.1.5 btw.
Thanks in advance!

Shockwave says at the present moment not to be compatible with OS X 10.9 Mavericks.
Youtube, QuickTime, all play with no sound at all.

After upgrading my mac to OS X Yosemite iPhoto doesn't automatically launch to import new photos. It seems iPhoto is not recognizing my iPhone 6

immediately after upgrading to Yosemite it worked but only imported one photo out of 536 photos, there was an error message that said there was a problem reading a photo or a photo was missing. i have tried rebooting my computer and my phone and checked all the settings and i turned off photos on iCloud settings to be sure.

Hi Rob954,
In order to make sure that iPhoto launches when you connect an iPhone to your computer, you will want to check one setting in iPhoto. See this article -
iPhoto '11: Change what happens when you connect a camera to your computer
Thanks for using Apple Support Communities.
Best,
Brett L

Re: No more scanning after upgrading to MacOS X 10.10 ("Yosemite"

Similar Messages

Maybe you are looking for