I can't see the person I am video chatting with...please help me

I am using IChat with my iMac. My mother is using AIM (newest version) on her Windows PC.
She or I can initiate the video chat invitation. However, once the video chat starts she can see me on her monitor but I can not see her on mine. On my monitor all I see is what MY built-in isight camera shows me (ie myself).
Any help as to why I only see myself and not her? Is it a problem on my end or hers? Thanks.

Hi
Your post seems to have gone unnoticed by the regular problem solvers, so I'll bump it up the list with a request for clarification.
You say your mother is using the latest version of AIM on her PC. If that means AIM Triton, it won't work. She needs AIM 5.9 instead. She will also need to enable AIM through the Windows XP firewall.
If that's not the problem, try to give a bit more info on the set-up - make of modem, connection speed, etc.
Dave

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