I cannot access my calling pad or contacts on the Z10

I upgraded my OS to 10.2.0.429 version 10.2.0.1803 last night. But since then, I have been unable to access my phone. I cannot get onto it to make or receive calls. When I call myself from another phone, the call is going through, but on my Z10, the phone is not ringing and there is no indication that the call has come through. Is there anyway to remedy this. It is frustrating that I have a phone where I can access the internet and all my other apps (including the camera and search) but I cannot access the phone to call

and you're not going to answer my question... I can't help you. I'd like to.
The charging/draining issue can likely be rectified... leave it charge a few hours using the OEM wall outlet charger.
Then, while it is still connected to the charger, remove the batttery and reinsert to reboot.
Likely, the on-device software battery meter is offsync with the actual battery charge. Doing the above process will help reset that software meter.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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I cannot access my calling pad or contacts on the Z10

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