I cannot attach pdf files in Outlook. Just started yesterday. I need a fix as I use this alot.

You can experiment with how Firefox would run after a reset or reinstall by creating a new profile.
A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder.
Exit Firefox and start up in the Profile Manager using Start > search box (or Run):
firefox.exe -P
Any time you want to switch profiles, exit Firefox and return to this dialog.
You'll click the Create Profile button. I recommend using the default location suggested (in other words, don't click the button to choose a different folder). Then start Firefox in the new profile you created.
After Firefox settles down, try Outlook. Any luck?
If it works, log out of Outlook, exit Firefox, restart it and check again. If it doesn't work the second time, one possible explanation is a a system-installed add-on getting picked up or activated.
When returning to the Profile Manager, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.

Similar Messages

Can't attach PDF File in Outlook

When I try to attach a pdf file to outlook message, the pdf comes across as 0kb instead of the 500kb or so that the file is. Worked fine yesterday morning, now it does not...system has not been updated or anything in that time frame
Thanks in advance!

My Outlook doesn't do this. Are you sure you're attaching the PDF and not an alias to it?

Cannot open pdf files in Outlook 2007

I always get the following error message:
"There was an error opening this document. The file is damage
d and could not be repaired".

Yes, it does. I tried to copy and save and open, same thing, I tried to download to a memory stick and open, same thing. It happens only with pdf files received over Outlook 2007, all other pfd files I can open

Attached pdf wont open - problem just started

This week, pdfs attached to e-mail give error message "Download Error, download cannot be saved because an unknown error occurred - try again". On the Download window, the message is "Failed, Mailbox Resource". Yet I can Save the file to desktop and open it.
This problem just started to happen.
Help would be appreciated ... thanks in advace
Perry B

I just started having this same issue a day or two ago. I tried the fix described above and it did not help.
When I click on the attached file in the outgoing mail, nothing happens; when I send the file to myself and click on the attachment at the bottom of the received message I get the following error message: "The download cannot be save because an unknown error occurred. Please try again." But if I manually click on the "Save" button at the right of the attachment bar (or line, or whatever you call it), it does save just fine and will open just fine.
I am running Win7 with all service packs. As I indicated, this problem just popped up very recently, during an interval when I had left the computer on in "sleep" mode but otherwise did not use it. HOWEVER, before trying it after waking up my machine today, I did download and install the latest security updates from micronumb. Could these latest updates be the problem?
Thanks for any assistance anyone can give me.
sas

I cannot ope PDF files that are within a web link. Neither Safari nor Firefox will work. If I receive a PDF file as an email attachment, I can open it with either Adobe or Preview. I'm running 10.6.8 on an iMac.

I'm going to re-state this. Several weeks ago, I had installed Security Update 2012-004 on my iMac. I'm running Snow Leopard 10.6.8. Immediately afterwards, my Mail 4.6 was GONE. Mail 4.2 was there, but the system would not open it. The Apple Support Communites quickly solved my problem. The problem lay within the Update. Now, I cannot open PDF files that are contained within a website, i.e. a lunch menu that is on a restaurant website. This happens on both Safari and Firefox. If someone sends me an email with an attached PDF file, I can open the file with either Adobe or Preview. This is happening only on my iMac. My MacBook Pro, also running Snow Leopard 10.6.8 has not experienced either the first or second problem. Thanks for any help you can offer.

fomamac2guy wrote:
Now, I cannot open PDF files that are contained within a website, i.e. a lunch menu that is on a restaurant website.
Does this help with Firefox?

I have iPad 4th Generation with iOS 6.1.3 Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email. When I tap of the attachment, the iBooks icon no longer show itself. Can someone please help?

I have iPad 4th Generation with iOS 6.1.3 Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email. When I tap of the attachment, the iBooks icon no longer show itself. Can someone please help?

Thanks for all (Ocean20 & Courcoul) who replied.
Reset the device did not help me but it does triggers me to attempt to resend the PDF file attachment on email--and it works the 2nd time. My problem is now solved.
The Adobe Reader is very helpful--it allows me to scroll through the document easily, unlike iBooks, where I cannot scroll straight up or down.

Help - "Acrobat is being used by another application and cannot open PDF files until the other application is closed."

Hello,
I searched this site and google for this error terminology and come up dry. I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC. In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
It is my understanding that they cannot upgrade to a newer version of Acrobat because of limitations of their client software, but had not previously had any issues viewing PDF notes from the DB, and PDF attachments in their email.
I have tried uninstalling and re-installing, as well as tried using Adobe Reader 7 & 9 in conjunction with Acrobat to try to get around this issue, but have not been successful.
Any ideas?
Thanks,
Jesse

I don't have an answer to your technical problem. The product I assume is Acrobat that you are talking about (based on the post title), Adobe is the company name. This is a good place to ask questions on Acrobat if folks can figure out what you are talking about. They will ask for the product version number (like AA9.3.3), operating system, and other applications if appropriate. Also, just what you are doing that generates the message.
As for Adobe, you are not likely to get an answer from them here in the user forum. You will be lucky if you can get an answer if you can contact them and not be on hold for more than an hour (sorry, this is why a lot of folks end up in the forum).
So, to help others try to answer your question, what are the products and versions involved? What OS? What are you doing when the message comes up.

I am unable to attach PDFs to Hotmail/Outlook email using my FF browser today. Never had issue before today.

1. I am unable to attach pdfs today in Outlook/Hotmail email using my Firefox browser (27.0.1). I keep getting an error message that says, "The file is not a picture and can't be inserted inline." I do not understand why I keep getting this error message. I am not attempting to insert an image. I am selecting to Insert Files as Attachments from the drop down menu.
No matter how many times I attempt to attach various pdfs to my emails today using Firefox as my browser, I keep getting this same error message. I have cleared the cache, cleared all cookies, cleared all history, signed out of my Hotmail/Outlook account, signed back in, restarted computer, etc., to no avail. Same problem.
2. I switched to my Safari browser, and have no problem attaching pdfs in my Hotmail/Outlook email account. The pdfs are attaching perfectly as usual. My emails are being sent normally with the attachments. The attached pdfs are being received and are opening perfectly as intended.
3. Why am I unable to attach files with Firefox today? Firefox is my browser of choice and I have used it with my Hotmail/Outlook email account without any problems, till today. Please help me! Thank you!

Thank you jscher2000. Yes my PDFs do contain the .pdf extension. I tried your excellent idea to utilize the drag and drop method, but I still get the same error message with PDFs. I have no problem attaching photos or Word documents with either method; just PDFs.
For further diagnostics, I started composing my email in Safari, attached all my pdfs and saved my email as a Draft. I then went to Firefox, opened the draft to continue working on it, and voila! There are all the pdfs I attached previously while in Safari. I was able to send the email with attachments through Firefox with no issues. The attachments went through and were able to be opened.
I am mystified, as Firefox has been trouble-free with my email account, and I have never had this particular issue till today. I made no changes to anything else on my computer, but I did notice very late last night that Outlook had one of those typical messages at the top of my Inbox to refresh my browser since Outlook had been updated. I refreshed and shut down for the night, and when I rebooted this morning that is when I discovered this brand new glitch with attachments. I'm assuming this has something to do their last update.

Install Adobe Reader but cannot read PDF file

Hi all,
I am new and not familiar yet with forum so excuse me for a duplicate posting at
http://www.adobeforums.com/webx/.59b65e89/6
which is a thread "cannot install Adobe Reader". Since mine is a different problem, am transferring what I posted there into a new thread, which is as follows:
===============================
I cannot read PDF files with web browser so uninstalled and reinstalled with Adobe Reader 9
I still cannot read PDF file with web browser. After clicking on a link that is a link to a PDF file, I just get a blank page
Why and what can I do?

AOL used to have a lot of problems with PDFs, hope that has not returned. Anyway, the PDF was probably sent as a text file rather than encoded as a binary file. That would make it corrupt and is a problem on the senders end. Older versions of Outlook also had problems with PDFs that would cause a problem on your end.

Cannot open pdf files in Hotmail.

Cannot open PDF files in Homail.
Problem just started.
Can open in Outlook, Chrome, etc,

nice question... thanks to the forum providers. coming to the problem posted by Mr.Gupta.. I heard that many people are facing problem with Hotmail account. From my experience I can suggest that most of the people who are accessing Hotmail account on Firefox and Google chrome have not faced any difficulty, But the people accessing Hotmail on IE versions are facing bit problems.. so it is better to accesss Hotmail account on Firefox or Google chrome it is not to discourage Micro soft Internet Explorer but the thing is many have reported some problem with Ie to access Hotmail.. next thing is if your problem is still not solved then Here is a suggestion I have for the people facing problems with Hotmail account in the link http://customercaresupportnumber.com/category/websites/hotmail/ . you can get info on customer care numbers (toll free), chat numbers, email ids to contact hotmail customer care services. Hope your problem will be solved from the given in the link I provided here.

Problem reading attached PDF files



Hello.
At my work, we use JavaMail (version 1.4.1) in server
programs, processing mails with attached files from customers. Mostly it is
TIFF images, but it can also be PDF
files, and the attached files are extracted and saved for further processing.
Sometimes, we have a problem, reading attached PDF
files. The files get saved, but is of size 0 bytes. If I forward it, however,
using an Outlook client, the forwarded item can be read by our JavaMail program, and files saved OK.
I have tried to forward it using JavaMail, but I cannot
compose the mail parts, that fails, however - of the same reasons: I cannot
read the them in:-)
It looks like it's when the mail is send from a Mac.
Anyway, the part to read is of content type "APPLICATION/APPLEFILE" whereas when it's forwarded, it's content
type is "APPLICATION/OCTET-STREAM"
The way, I read the part, is to check if the part is an
instance of an InputStream, and then saving into a byte array, like this:
h5. Object
obj = part.getContent();
if (obj instanceof
InputStream) {
InputStream
inStream = part.getInputStream();
byte[]
buffer = new byte[BUFFER_SIZE];
int
bytesRead;
BufferedOutputStream
outBufStream = new BufferedOutputStream(new FileOutputStream(attFileName));
while
((bytesRead = inStream.read(buffer)) != -1)
outBufStream.write(buffer,
0, bytesRead);
inStream.close();
h5. outBufStream.close();
Problem
is that .read() method always returns -1 when content type Is APPLICATION/APPLEFILE,
so a file of 0 bytes are created.
Interesting is perhaps, that debugging shows me that the
part instance of the InputStream actually is a
com.sun.mail.util.BASE64DecoderStream when it fails, and a
com.sun.mail.util.QPDecoderStream
when it works OK.
So I have this idea, that I's a certain type of decoder
stream we're missing? We use Java 1.6.0 update 10 and JavaMail 1.4.1. and since
we use java 1.6 we use the JAF framework from that one, I guess?
Hope you guys can help?
Thanks in advance, Per Jensen
[email protected]

We have two (MS Exchange) servers (from trace log):
Microsoft Exchange IMAP4rev1-server version 5.5.2650.23
Microsoft Exchange Server 2003 IMAP4rev1 server version 6.5.7226.0
- the first one is the one, we're using here, but I have tried on the other, newer version too, and it didn't help either.
But I've found out a couple of interesting things:
1: Debugging shows me, that the part instance of the InputStream actually is a com.sun.mail.util.BASE64DecoderStream when it fails, and if I forward the mail via Outlook as described earlier, and it can be read OK, the part is a com.sun.mail.util.QPDecoderStream instance.
2: I can save the WHOLE message to a file, using message.getInputStream(), and when I opens the file I can find the individual attachments - as well as the bodytext, if any - as they are separated with the disposition, mimetype and filename fields, showed as plain text. And the attachments are showed as blocks of characters; I guess it's the ascii character representation of the bytes. Here's a snippet, note the first two sentences. They seemes to be added, somehow, when I dump the message to file(?):
<START OF DUMPED FILE>
This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
------_=_NextPart_000_01C9A8A2.19479FE4
Content-Type: text/plain;
     charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
(The body text here)
------_=_NextPart_000_01C9A8A2.19479FE4
Content-Type: application/applefile;
     name="first_attachment.pdf"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
     filename="first_attachment.pdf"
AAUWAAACAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAIAAAASgAAABAAAAAJAAAAWgAAACAAAAADAAAA
egAAABAAAAABAAAAigAAI6IAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAA1NzE2NSBCTkhhdWcucGRmJVBERi0xLjMKJbe+raoKMSAwIG9iago8PAovVHlwZSAv
Q2F0YWxvZwovUGFnZXMgMiAwIFIKPj4KZW5kb2JqCjIgMCBvYmoKPDwKL1R5cGUgL1BhZ2VzCi9L
aWRzIFsgNCAwIFIgXQovQ291bnQgMQo+PgplbmRvYmoKMyAwIG9iago8PAovUHJvZHVjZXIgKEhh
...(and so on)
DMgMDAwMDAgbg0KMDAwMDAwNTM1NSAwMDAwMCBuDQowMDAwMDA2NTA5IDAwMDAwIG4NCjAwMDAw
MDc2NjUgMDAwMDAgbg0KdHJhaWxlcgo8PAovUm9vdCAxIDAgUgovSW5mbyAzIDAgUgovU2l6ZSAx
MQo+PgpzdGFydHhyZWYKODgyNAolJUVPRgo=
------_=_NextPart_000_01C9A8A2.19479FE4
Content-Type: application/applefile;
     name="second_attachment.pdf"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
     filename="second_attachment.pdf"
AAUWAAACAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAIAAAASgAAABAAAAAJAAAAWgAAACAAAAADAAAA
egAAABAAAAABAAAAigAAI9wAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAA1NzE4MSBCTkhhdWcucGRmJVBERi0xLjMKJbe+raoKMSAwIG9iago8PAovVHlwZSAv
Q2F0YWxvZwovUGFnZXMgMiAwIFIKPj4KZW5kb2JqCjIgMCBvYmoKPDwKL1R5cGUgL1BhZ2VzCi9L
...(and so on)
<END OF DUMPED FILE>I understand that it's base64 encoded and must be decoded, and I have tried to copy/paste the blocks separately, run them through the com.sun.mail.util.BASE64DecoderStream, and saving them as PDF files, which works fine(!).
As the solution seems to be painfull: Parse the mail to find where the attachments starts and stops and saving them as files, I hope you guys can send me on the right track?
PS: The trace log when dumping the file shows everything OK, I think. Here's a bit of the log at the end of dumping the message:
(...)MTUgMDAwMDAgbg0KMDAwMDAwNTg2NyAwMDAwMCBuDQowMDAwMDA3MDIxIDAwMDAwIG4NCjAwMDAw
MDgxNzcgMDAwMDAgbg0KdHJhaWxlcgo8PAovUm9vdCAxIDAgUgovSW5mbyAzIDAgUgovU2l6ZSAx
MQo+PgpzdGFydHhyZWYKOTMzNgolJUVPRgo=
------_=_NextPart_000_01C9A8A2.19479FE4--
A10 OK FETCH fuldført.
A11 FETCH 1 (BODY[TEXT]<40336.16384>)
* 1 FETCH (BODY[TEXT]<40336> {0}
20/03-09 15:18:21,445 3 Done, writing bytes to ByteArrayOutputStream. Size: 40336 bytes (..common.mail.MailUtil.dumpMessageToFile.dumpMessageToFile)
20/03-09 15:18:21,445 3 Done, writing ByteArrayOutputStream to file. (..common.mail.MailUtil.dumpMessageToFile.dumpMessageToFile)
A11 OK FETCH fuldført.

How do I email an attached pdf file to stationary templates in mail.

How do I email an attach PDF file using the stationary templates in mail on lion.
I attached the PDF but when try to send it I get back a dialog box that sez:
"This message cannot be sent because it uses stationery and contains attachments that are not images. Messages with stationery cannot contain attachments that aren’t images. You can cancel and return to editing the message or remove the stationery in order to send." My choice is to cancel or remove stationary.
Is there a third party solution? Any suggestion?

No
Envoyé depuis Molto pour iPad
De: pwillener
Envoyé: jeudi, février 12, 2015 07:14 AM
À: René Allamelle
Objet: how do I compress a large pdf file to fit in an email?
how do I compress a large pdf file to fit in an email?
created by pwillener in Adobe Acrobat.com Services - View the full discussion
But generally it is never a good idea to send e-documents as email attachments. Better use a file sharing service (Acrobat.com, Dropbox, Google Drive, Microsoft OneDrive, ..), upload the document, then send the shared download link via email.
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7187079#7187079 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7187079#7187079
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Adobe Acrobat.com Services by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

How can I retain the attached .pdf files (displayed as icons) from my word file 2010 to a pdf file?

Hi everybody,
I have looked for an answer in this forum ... without any good result.
I worked on a Word 2010 file with some attached pdf files. These attached files are displayed as icons on the word file. If you double click on them, you can consult them. This works very good.
Problem: I would like to convert this word 2010 file into a pdf file, which keeps the icons (linked to attached files) active. If I "pdf" this with my current system, icons are displayed as pictures: I cannot open the attached files.
My question is very simple: is it possible to retain these active icons (= to open attached documents) in a pdf file? Which adobe package should I use?
Many thanks for your help
cheers
elgreengo

No, it's not possible, but I agree it would be a very nice feature.

Can no longer attach pdf files into email.

I recently purchased a new computer with Windows 8.1 as the OS. Seems that I am no longer able to attach PDF files into any email. Any clues as to what has gone wrong?

Thanks for the help. Seems I had a failed Windows update several weeks past I had forgottent about. Had to do a restore to the prior date to get back to the right configuration. Did an online session with Mircosoft, reinitiated the update, and it seems as if the issue is resolved. We were able to re-test attaching and send pdf files. Seems there is still some slight issue with IE, but you appear to be on the right track about focusing on Web Outlook if the problem continues to surface. Thanks again.

Unable to attach PDF to email (Outlook for Mac 2011)

We are pushing out software upgrades for CS5 and MS Office 2011 for Mac. We've discoverd that we can't use the Attach to email feature in Acrobat. The spinning rainbow wheel pops up for about a minute, and then Acrobat is non-responsive and we have to force quit. We can still drag and drop an attachment so we have a viable workaround but obviously we'd like to be able to use the automated feature.
All software is up-to-date.
In the preferences panel of Outlook, we have selected Outlook to be the default mail application.
As a sidenote, this feature doesn't work with Acobat X beta either. However, in the beta version of Acrobat X, if we declare Apple's mail application to be the default, it works fine. Unfortunately we use the Office suite as part of our enterprise system, so that's what we need to work with.
Has anyone else experienced this? I've logged a ticket with Adobe but I haven't heard back from them yet.
Thanks for any advise.

Take the bhama way
figured out how to make it work. I am using Adobe Acrobat X Pro (mac)
and MS Outlook for Mac 2011.
For those who are interested, this is what I did:
1. Create a folder on desktop to save your pdf¹s files you want to email
to. Mine is named, "PDF to Email"
2. Open Automator, create a "Folder Action"
3. At the top, "Choose Folder", choose your newly created folder on the
desktop
4. Choose the "Rename Finder Items" action from the action list. I chose,
"Don¹t Add" on the add a Copy Finder Items Action menu.
5. On the "Add Date or Time to Finder Item Names" I chose, "Name Single
Item" from the first drop down menu.
6. Click on "Options" at the bottom of that window to select the "Show
this action when the workflow runs" so you can rename your file
something other than the Acrobat default.
7. Choose the "Create New Outlook Mail Message" from the action list and
add it below the "Name Single Item in Finder Item Names"
8. Choose "File>Save As" and give your file a name. Mine is, "PDF to
Email".
9. Close Automator
10. Open Acrobat X Pro.
11. Go to "File>Action Wizard>Create New Action"
12. Here you choose, "Save to>A Folder on my computer"
13. Choose the folder on the desktop that we saved earlier
14. Save the file, with the action name you will remember.
Now when you are in Acrobat X Pro and you want to send that .pdf file via
Outlook for Mac 2011, follow the steps below.
With the file you want to email open, go to "File>Action Wizard>(Action
you created) Mine is "PDF to Email". It will take a few seconds, but you
will get an "Action Completed". You will get a pop up that allows you to
name/rename the file. Then it should open your Outlook with your .pdf
attached and ready for sending.
You might need to tweak the actions to suit your needs, but this should
work for you.
De: DaveGrif <[email protected]>
Responder a: <[email protected]>
Fecha: Mon, 05 Dec 2011 15:56:02 -0700
Para: Eugenio Soberon <[email protected]>
Asunto: unable to attach PDF to email (Outlook for Mac
2011)
Re: unable to attach PDF to email (Outlook for Mac 2011)
created by DaveGrif <http://forums.adobe.com/people/DaveGrif> in Acrobat
Macintosh - View the full discussion
<http://forums.adobe.com/message/4065409#4065409>
It's supposed to work now? I've made sure I'm on latest (check for update)
and it says I am. Still get an error. It does bring Outlook to the
forground, but same error when I hide Outlook - An error occurred while
trying to create a mail document. Suggestions?
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I cannot attach pdf files in Outlook. Just started yesterday. I need a fix as I use this alot.

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