I cannot download MAC applications. I am trying to download Apperture, and it downloads up to 9.2 mb and goes back to zero. After a while it says "Failed to download" "Check purchases page to try again" ???

I cannot download large applications on my iMac. It says "Failed to download" "Check purchases page to try again".

If you have checked your network and internet connection and they work OK for everything but this contact Mac App Store - Apple Support
regards

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Download permanently failed. "Use the Purchases page to try again"

Hi all
I purchased Keynote through the App Store and it seemed to be downloading fine getting to about 80% completion but then it failed and it cannot be resumed no matter how many times to try to restart it in the Purchases window. It fails immediately, doesn't try to download further.
A reboot did not work. Does not seem to be the Wifi as it was going well for 80% and then won't even try again.
Any help appreciated, this error is not covered by any Apple online help.
I kinda itching to start using Keynote!
Greg

Hi Dahveed
This is a vanilla Macbook Air so no anti virus or firewall installed. We have the biggest ISP plan possible.
It's the fact that the resume function does not even achieve any further download, after having had no problem dragging down over 300Mbytes so far. It's like there is a corruption in the download somewhere.
Thanks
Greg

I have problem in mac store when i try to download app i get note (( app failed to download use the purchases page to try again ))

i have problem in mac store when i try to download app i get note (( app failed to download use the purchases page to try again ))
i try to downlod twitter and ccleaner but i can't open the app ?!?!!!

It can also be an iTunes issue. Many of us, including myself, are not used to the new interface of iTunes 11 and would find ways to downgrade the available iTunes 11 back to iTunes 10.7 in Mac OS Mavericks. The only issue with downgrading (using AppZapper and Pacifist) is that you will not be able to update/install apps from the App Store after rebooting the Mac.
If you happen to have downgraded your iTunes in this method, then uninstall the iTunes 10.7 and reinstall iTunes 11 again - the App Store should resume its download/update function without any issue.
Hope this helps.

"Use the purchases page to try again" error while installing mac on a raw harddrive

down votefavorite
I want to install mac osx Mavericks on a seagate internal raw hard . I downloaded "RecoveryDiskAssistant" and install it in a usb drive, before installing I made partition for new harddisk , and I stadted to install it through internet without problem,
But after 10% it says: ""Use the purchases page to try again"" . and after clicking okey it`s installing bar doesnt go forward(Most comments which I found was about app strore but in this step I have no access to app store) . could you please help me what to do?

http://www.apple.com/support/mac/app-store/contact/

OS X Mavericks failed to download Use the Purchases page to try again.

how to solve OS X Mavericks failed to download Use the Purchases page to try again.

I have found a solution for this issue.
OS X Mavericks failed to download, Use the Purchases page to try again
I was trying to upgrade Mac OS and kept running into this error message when I tried to resume interrupted download. I was able to get around this problem by following steps mentioned below, which were originally posted in this post.
Quit App Store.
Open Terminal.
Execute this: defaults write com.apple.appstore ShowDebugMenu -bool true
Launch App Store.
At the Menu bar, there should be a "Debug".
Click on that and press "Reset Application"
Restart App Store.

When I try update iMovie or Xcode I got message "Use the Purchases page to try again." [ After Security Update 2015-002]

After updating Security Update 2015-002, apps cannot be updated in App Store () by showing "Use the Purchases page to try again."
what should i do?
MacBook Pro (Retina, 13-inch, Mid 2014), OS X 10.10.2 ,Yosemite

From the Store menu, select
Check for Unfinished Downloads...

I got message "Use the Purchases page to try again."

i got message "application failed to download" "Use the Purchases page to try again." when i download any application from app store
i got this message when i downloaded 869.7MB and i can't download more than that
what should i do??
MacBook Pro (Retina, 13-inch, Late 2013), OS X (10.10.2)

From the Store menu, select
Check for Unfinished Downloads...

HT202159 Error message while downloading. :Compressor Failed to Download. An Error has occurred. Use the Purchases page to try again." After retrying, I receive same message.

Error message while downloading. :Compressor Failed to Download. An Error has occurred. Use the Purchases page to try again." After retrying, I receive the same message. I have uninstalled compressor and tried again. I get same results.

Anti-viral siftware and firewalls can interfer with the MAS.

Os x mountain lion failed to download use the purchase page to try again

OS X Mountain Lion failed to download use the purchase page to try again failure every time ,please help

http://www.apple.com/support/mac/app-store/contact/and let them sort out this abysmal delivery system screwup.

I got message "OS X Yosemite failed to download" "Use the Purchases page to try again."

i got message "OS X Yosemite failed to download" "Use the Purchases page to try again." when i download OS X Yosemite
i got this message when i downloaded 869.7MB and i can't download more than that
what should i do??

This seems to be working for me. VPN using https://www.getcloak.com/ - 30 day free trial. Crossing my fingers since the download isn't done yet.
I had a hunch that my ISP was the culprit. I cannot download anything from the appstore that had more than 1 gig filesize. Xcode, mavericks, yosemite. They would all stop and give the "failed to download....use purchase page..." error the moment the appstore starts downloading.
None of the changing DNS, emptying of cache, on/off appstore, or restarting worked.
I'm on an iMac, Maverick.

HT201364 Use the Purchases page to try again.

i want to install new OS and s/w but my system show me that thing "Use the Purchases page to try again."
let me know how i solve this prob.

Open the App Store and sign in. Click on the Purchases icon in the toolbar which will take you to your purchases page.

500px Uploader failed to download"usa the purchases page to try again"

500px Uploader failed to download"usa the purchases page to try again"

Hi LetMeFree,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for this issue:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
I hope this information helps ....
Have a great day!
- Judy

During the installing the FCP the massage are came "Final Cut Pro Failed to Download use the purchases page to try again" what mean by this i have to purchases again?please help

During the installing the FCP the massage are came "Final cut pro faild to download use the purchuses page to try again"what mean by this i have pruchuse again?

Hey Hamidpetra!
That message is referring to your past purchases page for the Mac App Store. More information on this can be found here:
Download past purchases
http://support.apple.com/kb/ht2519
Use the information in this article to find your past purchases and re-download your copy of Final Cut Pro. Thanks for using the Apple Support Communities. Have a good one!
-Braden

I had Xcode 5, then tried to update as part of regular sw updates. It didn't update properly, I deleted, in order to just download the 6.1 version and all I get is "Xcode failed to download. Use Purchase pages to try again." How can I download Xcode?

Downloading Xcode 6.1 to iMac 10.9.5.
I've done the steps on the Terminal involving: defaults write com.apple.appstore ShowDebugMenu -bool true
Restarted computer.
Ejected other volumes on the iMac (external HD).
When trying to download from Purchases page, it ends about 90% complete with the message "An error has occurred."

You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

"Use the purchases page to try again" App store update error in Mavericks

When Mavericks came out, I did a clean install of the OS. The first thing I did upon logging in, was reverting iTunes back to 10.7 before I opened it so it wouldn't update my iTunes library files and make them incompatible with any version lower than 11 (I went backt to 10.7 some time ago).
However, this seems to cause a problem with the App store - specfically updating apps. Whenever I try to update anything, I get this error message:
After going to the purchases page, it then looks like this:
And so after trying to update it from the purchaes page, I still get this error message:
The only work around I have found to work is to update itunes to version 11, update the apps, then downgrade back to 10.7 again. This is a hastle so I'm wondering if there is an easier way. Obviously the app store in Mavericks needs iTunes 11 installed for it to work correctly - so I was thinking, was there a way to trick OSX into thinking that I have iTunes 11 installed when I actually have 10.7? I'm assuming there must be a file somewhere included in the version 11 install that the app store looks for to work with?
Any advice/help would be appreciated!

Ok, time to troubleshoot then.
Quit the Mac App Store
Run the terminal app in your Utilities folder
Copy & Paste this command exactly and hit return:
open $TMPDIR../C/
In the Finder window that appears, place the com.apple.appstore folder into the trash.
Restart the Mac App Store and see if things work now.

I cannot download MAC applications. I am trying to download Apperture, and it downloads up to 9.2 mb and goes back to zero. After a while it says "Failed to download" "Check purchases page to try again" ???

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