I cannot find a store menu when I am on the "Store" screen on my mobile device. I pre-ordered an album and this menu is not anywhere. Is there even a menu on the mobile version? If so, where do I find it?
I cannot find a store menu when I am on the "Store" screen on my mobile device. I pre-ordered an album and this menu is not anywhere. Is there even a menu on the mobile version? If so, where do I find it?
Seems that you can no longer hide them on your phone. Try doing so in iTunes: http://support.apple.com/kb/HT4919.
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this morning my PB G4 would not get to the password screen after power on. I have rebooted many times and very loud noises (like a HD spinning/rubbing) emits. Tried the Install disk and it cannot find the hard drive. Ran HW test and got a "Mass storage Error Code" message.
Did my HD just crash and unrecoverable? Time to replace my notebook?I believe your hard drive has failed. Hope you have a backup.
Failing Hard Drive Sounds http://datacent.com/hard_drive_sounds.php
Listed by drive manufacturer. Click on the > next to the drive & you will hear the typical failure sound.
How to Tell When Your Hard Drive is Going to Fail
http://www.lifehack.org/articles/technology/how-to-tell-when-your-hard-drive-is- going-to-fail.html
Grinding And Clicking – Symptoms Of A Failing Hard Drive
http://pcperformancetools.com/getdata/grinding-and-clicking-symptoms-of-failing- hard-drive.html
Failing Hard Drives
http://losangelescomputerhelp.com/computer_networking_news/failing-hard-drives.h tml
Cheers, Tom -
I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get my music and don't even see available downloads in the iTunes Store
Check this link, http://www.apple.com/support/itunes/ and go to the contact page.
Sorry, here you go https://ssl.apple.com/emea/support/itunes/contact.html
Message was edited by: ChrisJ4203 -
I pre-ordered an album and i did not get it! i payed 14 some dollars for it and never received it i checked to see if i bought it and it said i did. i looked to see if i could re download the album but i dont know how please help!
If you are in a country where music can be redownloaded then it should show in the Purchased tab in the iTunes store app on your phone, and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes. If it doesn't show there then does the Store > Check For Available Downloads menu option on your computer's iTunes find it ?
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I pre-ordered an album and it says it was purchased in my itunes but it hasn't downloaded yet and I never got an email giving me a link to download it. Is there a way to get the link resent in an email?
Hello KailaRy
Check in your iTunes folder on your computer to find the files. If they are there, then drag on top of iTunes to import them in. If they are not there, then report the issue to the iTunes Store.
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G. -
I have a dvd stuck in the drive and as I can not boot is there a way of removing the dvd ?
Hi
I have a dvd stuck in the drive and as I can not boot is there a way of removing the dvd ?Boot with the option key down. You will see a window showing all the bootable systems. Select the OSX boot and hit return. Once you are booted into OSX, use the Startup Disk system preferences to change your default boot volume.
Startup Manager: How to select a startup volume -
I pre-ordered an album and it says its purchased but I cannot download it
I pre-ordered an album last november, and now it's finally avalible. On my Ipod, it says purchased, but there is no option for me to download the album. I also tried on my PC, and it still says purchased, but I cannot download the songs! Please help
Hello atthetop
Typically with pre-orders you should have received an email to download your tracks. If you have not received it, then report the issue to the iTunes Store.
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G. -
I would like to disable the phone jack for my mac book pro,
it is a disappointment that this feature is not currently accessible .
Hopefully it will be added with the following os x system software up date.
until then is there anyone that could help me ? please and thank you ...John Galt wrote:
Have you checked System Preferences > Sound > Output?
Or are you interested in a phone modem adapter?
http://www.amazon.com/Apple-MA034Z-External-V-2-Modem/dp/B000C6TLDO/
ds store wrote:
It's a Ethernet port, not a phone jack.
Two good points, in which case I believe the ethernet port can be disabled, (it can on my Pro);
System Preferences> Network> Ethernet>.........
Highlight the Ethernet option and click the gear icon at the bottom of the panel. There should be an option to, Make service inactive..... -
How do i get my music
Hello, igpg.
I experienced the exact same issue a couple weeks ago for a Pre-order album as well. I would recommend canceling the Pre-order and download it again as it most likely has not been charged. This article will walk you though the process.
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
Check your purchase history and you method of payment to make sure that the item has not been deducted prior to processing these steps.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
If the album has been charged, follow the steps in this article to report a problem with this purchase.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
Jason H. -
I purchased an album from the itunes store, and put it in a playlist. icloud status listed all the songs as purchased, instead of the usual "Waiting". When I clicked on "Update itunes Match", everything updated except this playlist. There is a cloud to the right of the playlist name. This has never happened before.
Any ideas?I deleted the songs from my desktop (iMac), then I used itunes match to reload the songs back on my desktop from my laptop. When they reappeared on my desktop, then I right-clicked on the songs and clicked on the option to add to icloud. This however did not work, and they just duplicated into icloud, but they were "greyed out" and unuseable. I hope I'm explaining myself clearly? In other words, the songs seem to be trying to go into the cloud, but they are greyed out in my library and cannot download. It is as if they are ghosts? My songs do play fine when I transfer them via itunes match, and everything appears normal. They just won't transfer via the cloud. As I said before, every other song in my library always work fine via the could, but only the songs off this one album that I bought from itunes in 07' will not work???
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Hello, I hope someone can help me.
I pre-ordered Justin Timberlake's new album and have tried to download the album today, however for some reason "Suit & Tie" is listed as unpurchased and will charge me 99p to download?
All the other tracks have downloaded fine apart from this one.
A couple of things I should mention in case they affect this issue:
I am trying to download it directly to my iPhone - I have not loaded up iTunes on my PC as of yet.
I already have the song "Suit & Tie" as a single.
Will iTunes realise I technically already have the song so charge me less and just give me the remainder of the album?We are having this same issue. We have over 200 songs that are now missing and only our most recent ones show up in our ITunes library. Fortunately we have one phone that still has all of our music still in tact. This phone is no longer one I will be using as I upgraded to the Iphone 6, and only the most recent purchased songs remain. The rest are no where to be found and the iTunes store shows that I would need to re-purchase. Not sure what to do as when I tried to sync my last phone, all the songs were gone.
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S I pre ordered and album and it cam out but it was not downloading. When I o to the iTunes Store it just says purchased so i can't download it. I never received and email and I have no idea what to do please help.
Check Purchase History
http://support.apple.com/kb/ht2727 -
I NEED HELP PLEASE
If you want to download the pre-order then you will need to pay for it, if you don't have a balance on your account that covers it then you will need to enter another payment method - pre-orders are not paid-for at the time of pre-ordering, you are only charged when they are released and you download them.
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And I checked my email and apple said that my songs were ready to be downloaded and when I went , it had no active downloads
Hi OverratedBacon,
Thanks for using Apple Support Communities. I would first try downloading the songs from your past purchases by following the appropriate steps here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you're still unable to receive your preorder, you may want to report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari -
I bought my iPad off a friend and it is hacked. I can't upgrade the software to iOS 5.1 it says unable to update. And something about me not being eligible. I need help please
If the device is jail broken - and the message is that the iPad is not eligible for the requested build - there are tons of articles on the internet that discuss how to fix the iPad. Use Google.
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