I cannot get mail through icloud.

After upgrading to OSX, I cannot get mail through the icloud. All relevant boxes are ticked; i can update calendars, messages with both my Mac and iPhone, but there is no mail coming through on my Mac, I can get mail on the phone. I have had to use outlook to get mail.
Please advise

Go to System Preferences>iCloud and confirm that you have signed into your iCloud account and have checked Mail.  If you have, try going to System Preferences>iCloud, uncheck Mail, restart your Mac, then go back and check Mail.  If that doesn't fix things, go to System Preferences>iCloud, click Sign Out, choose Delete at all of the prompts (your data will still be in iCloud), restart your Mac, then go back and sign back in.  Your iCloud data will reappear on your Mac after a brief delay as it redownloads.

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    I doubt you are doing anything wrong. First day glitches 
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    Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
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  • Cannot access mail on Icloud

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    iCloud email is down for some users.  Apple says they're working on it  http://www.apple.com/support/icloud/systemstatus/

  • TS4002 Cannot get  mail on my iMac after responding to move to iCloud.

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    I am in the exact same boat:
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    When I access iCloud online, again all services EXCEPT mail work.  Here, I get the "Cannot Load Mail." message
    Has anyone resolved this; or is this an Apple issue?  This is driving me crazy.

  • HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through.  It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed."

    HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through.  It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed."  I Tried everything, rebooting, reset all iPhone, etc.  All Apple devices work perfectly expect mine.  Please advise

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    Additional things to try.
    Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
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    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
     Cheers, Tom

  • The I cloud on mu IPAd keeps reverting to my old password so that I cannot get mail. Sometimes this happens on my iPhone as well. I type in the correct password in the iCloud account and mail account under settings but it always reverts back and prevents

    The I cloud on mu IPAd keeps reverting to my old password so that I cannot get mail. Sometimes this happens on my iPhone as well. I type in the correct password in the iCloud account and mail account under settings but it always reverts back and preventsme from getting mail. Can only retrieve mail from i cloud on my competer. Thanks!!!

    Why would you delete your iCloud account for a password change with your Yahoo account?
    Regardless, if no problem re-creating your iCloud account on your iPad, contact Yahoo technical support.

  • ICloud mail not working on iOS "Cannot Get Mail"

    After I moved my MobileMe to iCloud I cannot get mail on my iPhone or iPad. iCloud syncs everything else and works on my MacBook Pro running latest Lion.
    Gives me a badge that says:
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    For some, but by no means all, this did not work. Apple has been working internally on my account and appears to have the issue totally resolved. If resetting your password does not work, you should contact MobileMe / iCloud support via e-mail and give them an accurate and complete description of the steps taken to cure the issue. They will be happy to take it from there.

  • HT1430 why wont my emails come through and the message i get is  cannot get mail user name or passord is incorrect when it isn't

    Why won't my emails come through the message I get is cannot get mail username or password incorrect yet they are right

    Hi, 1crispycracker. 
    Thank you for the question.  The easiest way to troubleshoot this issue would be to delete the account and add it back to the iOS device.  Below, I have included two e-mail troubleshooting articles.  The first article covers basic email troubleshooting.  The second article will assist you if the email account you are experiencing issues with is a Gmail account.
    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    iOS: Gmail account will not connect to Gmail server
    http://support.apple.com/kb/TS3058
    Hope this helps,
    Jason H.

  • HT1277 I recently used icloud on my phone to back up my phone.  After I did that my gmail stopped working, so I deleted it and when I go to add my gmail account I get an error message.  It says cannot get mail, user name or passwork incorrect? What do I d

    I recently used icloud on my phone to back up my phone.  After I did that my gmail stopped working, so I deleted it and when I go to add my gmail account I get an error message.  It says cannot get mail, user name or passwork incorrect? What do I do?

    Hi,
    Just wanted to say I found out the answer. I should have looked first to see if anyone else was having the same problem but I didn't. 

  • I cannot get emails through hot mail, every time I try it keeps coming up cannot connect to the server.

    I cannot get emails through hot mail, on my ipad 4, every time I try it keeps coming up cannot connect to the server. Every thing looks correct

    The Hotmail server is down; try again later.

  • I keep getting a message Cannot Get Mail No password provided for "MobileMe"

    I have upgraded to 4S and the phone is functioning properly but I keep getting some error messages.  In Mail, I keep getting the prompt - Cannot Get Mail  No password provided for "MobileMe". Please go to Mail Account Settings and enter a password.
    When I click Settings, I have already removed the "MobileMe" account from my phone & am receiving the MobileMe mail through the iCloud account that is set up.  And that iCloud account is functioning properly. 
    So the Mail is attempting to pull mail from an account I deleted off my iPhone & then when I try to follow the prompts to fix the problem & enter a password, it's no longer there.

    Hello Laurel,
    Thank you for the details of the issue you are experiencing with your email account on your iPhone.  I recommend the following article to troubleshoot the issue you described:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • "cannot get mail" The username or password is incorrect?

    "cannot get mail" the username or password is incorrect?

    I got it going again... What I did was recreate my iCloud "[email protected]" email address through the "advanced" method on the ipad.
    So, it was  Settings > Mail, Contacts, Calendars > Add Account > iCloud > Then went manual from there on out. (Didn't use the suggested email address and created my own.)
    I created a NEW me.com email address. Nobody had my old one, so it's just as well... This may not work for some people...
    ..and thanks for your reply Souad H...
    All the best!!
    -W

  • HT1430 on my iphone I am getting a "Cannot Get Mail" prompt says " the connection to the server failed. My mail last updated 1-31-14(the last time it would retrieve  mail

    on my iphone I am getting a "Cannot Get Mail" prompt says " the connection to the server failed. My mail last updated 1-31-14(the last time it would retrieve  mail) Ive done the turn on and off thing,thanks

    i had this problem a couple times. Try:
    1) to restart your iPhone (turn off and then on)
    2) connect to a different network or use cellular (it may be a network problem)
    3) delete your mail account from Mail app, and then add it back in
    4) create an icloud backup of all your data, restore through iTunes and then restore from icloud
    hope this helps. cheers!

  • "Cannot Get Mail" is really annoying!!! what's wrong??

    Ok, so, iOS is downloaded and iCloud has been "merged" but I wish I can roll back to MobileMe because it just works, iCloud doesn't!!!
    I frequently keep getting this pop up on my iPhone when I open my Mail app:
    Cannot Get Mail
    The user name or password for "iCloud" is incorrect
    but I know for a fact THEY ARE CORRECT because sometimes it works fine!!
    what's the deal with iClouds and Mail?? why is it doing this?? MobileMe worked PAINLESSLY, but this doesn't and I am really not liking that!!
    and it prevents my push e-mails to come through when it does that!!
    anybody else facing this issue? what's going on? did I do something wrong? or is it an iCloud thing and Apple knows about?? I am really getting frustrated with this
    Suleiman...

    Hey! I have just fixed the problem! Here is want you need to do:
    1) Pick up the iOS 5 device
    2) Close Mail.app and get rid off it in Multitasking bar, too
    3) Go to "Settings.app -> iCloud"
    4) Delete the account (don't worry, everything will sync back from iCloud later)
    5) Close Settings.app and get rid off it in Multitasking bar, too
    6) Turn off and on the device (TURN OFF and NOT hard reseting it by pressing and holding "Power + Home")
    7) Go to "Settings.app -> iCloud" and type in your iCloud account.
    That's it! I worked for me. Hope this will help!
    Paul

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